Backup | Restore |
Some of the files included in the user-defined subclient are not restored. | You may be performing the restore of user-defined subclient
along with the restore of default subclient. When you are recovering data backed up by the default subclient, you cannot recover the data backed up by a user-defined subclient. |
Browse from default subclient displays No Backup at Time error | Ensure that you do not include the root directory (/)
as the subclient content. When performing point-in-time restore from the default subclient, include the data/folders under the root directory as the subclient content. |
Restore fails when trying to perform an out-of-place restore. | Ensure that the file name along with the directory path to which the file is restored does not exceed 1024 characters. |
Restore fails when trying to restore to a Unix FAT32 directory | You may be restoring the full contents of a Unix directory
that contains more than 32,767 files to a single Unix FAT32 directory. The number of entries in a single FAT32 directory cannot exceed 32,767. |
Error while loading shared libraries | On Linux clients, the below error appears when we run
any process or service: <process name>: error while loading shared libraries: <lib>.so: cannot enable executable stack as shared object requires: Permission denied For example, #./ifind -getmnt -all As a workaround, do the following steps:
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ACLs are not restored | Sometimes, when you restore data to a NFS-mounted file system, ACLs and other extended attributes may not be restored. |
Restore fails when trying to restore a running executable file. | Ensure that you are not including any running executable files in the restore operation. |
Restore operation fails when special characters are included in the data |
Restore operations on files containing [], /or the \ characters fail when restored without browsing. In order
to restore these files using a browse operation, the directory that
contains these files, or a higher level directory, must be selected in
the browse window as content to restore.
For example, if there is a file named file[]name in the /opt directory, then you must select the /opt directory or any directory that contains /opt for restore. If you select only the file, the restore will fail. |
Browse and Restore Failure |
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The following procedure describes the steps involved in recovering data associated with the following entities:
This procedure can be performed when the following are available:
See License Administration for more details.
If you regularly run and have copies of the Data on Media and Aging Forecast report you can check them to see if the appropriate media is available.
When you start the Command Line Interface to capture data, use the name of the standby CommServe in the -commcell argument. |
This will bring back the entity in the CommServe database and the entity will now be visible in the CommCell Browser. (Press F5 to refresh the CommCell Browser if the entity is not displayed after a successful merge.)
As a precaution, mark media (tape and optical media) associated with the source CommCell as READ ONLY before performing a data recovery operation in the destination CommCell. |