Disaster Recovery - Windows File System

Table of Contents

Planning for a Disaster Recovery

Creating a Checklist

What Gets Restored

What Does Not Get Restored

Full System Restore of Non-Domain Controller

Restoring Teaming Network Adapters

Full System Restore of a Domain Controller on Windows Server 2003

Replicating Active Directory Data to all the Domain Controllers in a Domain

Full System Restore of a Domain Controller on Windows Server 2008

Replicating Active Directory Data to all the Domain Controllers in a Domain

Restoring a Cluster on Windows Server 2000 or Windows Server 2003

Non-Authoritative Restore

Authoritative Restore

Restoring Program Files for Virtual Server when Registry Keys are Merged

Restoring Program Files for Virtual Server when Registry Keys are Not Merged

Restoring a Cluster on Windows Server 2008

Restoring Cluster Services

Authoritative Restore of Cluster on Windows Server 2008

Non-Authoritative Restore of Cluster on Windows Server 2008

Planning for a Disaster Recovery

Before you begin a disaster recovery, make sure to do the following:

Creating a Checklist

If the operating system of your client is corrupted, you need to re-build the operating system.

During the rebuild you will be prompted for the following system information. Since the computer will be down during the operating system rebuild, you may not be able to access necessary information about the system. It is important to record such information before a disaster occurs.

System Information

How to Get it

Windows Operating System Use Windows installation discs, CD, required service packs (SPs) and Hot fixes to install the Windows Operating System.
Windows File System iDataAgent Use Windows File System iDataAgent installation disc to install the Windows File System iDataAgent.
Drives Use the Disk Management utility to record the volumes and sizes of the hard drives in the system, which are needed to recreate the disk configuration in case of hard drive failure. Hard drives must be configured before restoring System State or file system data.
Computer name Use the same computer name and avoid changing other configuration settings.
Network Interface Card configuration and settings
  1. Click Start | Programs | Accessories | System Information.
  2. In the System Information dialog box, click Components | Network |Adapter.
  3. Note down the Network Adapter and Drivers information.
TCP/IP Settings On the command prompt give following commands:
  • hostname - Note down the fully qualified network name
  • ipconfig - Note down the IP address, Subnet mask, TCP/IP domain name for the network, IP address of the domain name server (DNS) settings.
Video settings Note down the video settings if the resolution and color depth are important.
Domain information Note down the domain in which this computer resides.
Domain password Note down this information if you are restoring a domain controller.
Local admin password Note down this information to log on to the computer once it is restored.

What Gets Restored

You can restore any one or all of the following components during full system restore:

What Does Not Get Restored

By default, the Calypso files and registry entries are excluded from the restore. After the full system restore, when you install Calypso, all the latest patches will be available. 

If the backup contains all the latest patches, create the nDisableGalaxyMerge registry key and set the value to 1 to restore the registry entries for Calypso.

Full System Restore of a Non-Domain Controller

  1. Rebuild the system hardware if necessary.

  2. Configure hardware devices such as disk arrays and ensure connectivity to all drives.

  3. Using the instructions provided with the software, install Windows operating system and include any previously installed Service Packs and Hot Fixes.

    Do not install IIS Services. These services will be restored automatically during the restore.

  1. Format and partition the hard drives to match their previous configurations.
      When recreating partitions, you can Browse the backup data to determine the previous size of the partitions. When you browse the backup set, each drive letter will have its size noted in the Browse window.
  2. If the client was installed with a fully qualified domain name, perform the following tasks, otherwise, skip to the next step.
  3. Enable and configure TCP/IP support.
  1. Configure the Network Interface Card(s).

    Ensure that the Network Interface Card used is the first card listed in the network binding order when restoring a client with multiple Network Interface Cards.

  1. Run the following command to verify network communications between the client computer and the CommServe:

    ping <CommServe name>

  2. Run the following command to verify network communications between the client computer and the MediaAgent:

    ping <MediaAgent name>

  1. Install the Windows File System iDataAgent all applicable updates on the default install partition of the client computer.

  1. Open the CommCell Console.

  2. From the CommCell Browser, right-click the <Client> and select Properties.

  3. Click the Activity Control tab.

  4. Clear the Enable Data Management check box. This will disable backup jobs for the client and any scheduled backup jobs for the client will not start during the full system restore.

  5. Click OK.

  1. From the CommCell Browser, navigate to Client Computers| <Client> | File System.

  2. Right-click the <Backupset> that contains the system state data and all the drives and then click Browse Backup Data.

  3. Select the required options from the Browse Options dialog box and click OK.

  4. Select the <BackupSet> box from the Client Browse tab which contains system state data and all the drives.

  5. Click Recover All Selected.

  6. Select the required options from the Restore Options dialog box and click OK.

    If the hardware of the destination computer is drastically different than the hardware of the source computer, do not select Unconditional Overwrite option.

  1. Click Compare to view the Service Pack information of source and destination computer.

  1. Note down the service packs that are not installed on the destination computer and click Close.

    The Include Hotfix check box will be available for the source computer if you have chosen the Include Hotfix Information option during the backup.

  2. Click No if the source computer and the destination computer has different service packs. Install the required service packs and hot fixes on the destination computer.

    Click Yes if all the service packs on the source and destination computer are same. The full system restore starts.

  3. Click OK to restart the computer.

  4. Re-install any agents that were previously installed on the restored client computer.

  5. Enable the backup jobs for the client by selecting the Enable Data Management check box from the Activity Control tab of the Client Properties dialog box.

    On a Windows Server 2008, select Configure Refresh from the Server Manager main page and update Features and Roles as they are not updated during a restart.

Restoring Teaming Network Adapters

If you are using teaming network adapters, follow the steps given below:

  1. Uninstall the teaming software.
  2. Restart the computer.
  3. Install the teaming software.

Full System Restore of a Domain Controller on Windows Server 2003

  1. Rebuild the system hardware if necessary.

  2. Configure hardware devices such as disk arrays and ensure connectivity to all drives.

  3. Using the instructions provided with the software, install Windows operating system and include any previously installed Service Packs and Hot Fixes.

    Do not install IIS Services. These services will be restored automatically during the restore.

    Do not include the server in the domain. Keep it in the workgroup.

  1. Format and partition the hard drives to match their previous configurations.
      When recreating partitions, you can Browse the backup data to determine the previous size of the partitions. When you browse the backup set, each drive letter will have its size noted in the Browse window.
  2. If the client was installed with a fully qualified domain name, perform the following tasks, otherwise, skip to the next step.
  3. Enable and configure TCP/IP support.
  1. Configure the Network Interface Card(s).

    Ensure that the Network Interface Card used is the first card listed in the network binding order when restoring a client with multiple Network Interface Cards.

  1. Run the following command to verify network communications between the client computer and the CommServe:

    ping <CommServe name>

  2. Run the following command to verify network communications between the client computer and the MediaAgent:

    ping <MediaAgent name>

  1. Install the Windows File System iDataAgent all applicable updates on the default install partition of the client computer.

    Restart the computer in Directory Services mode after installing Windows File System iDataAgent.

  1. Open the CommCell Console.

  2. From the CommCell Browser, right-click the <Client> and select Properties.

  3. Click the Activity Control tab.

  4. Clear the Enable Data Management check box. This will disable backup jobs for the client and any scheduled backup jobs for the client will not start during the full system restore.

  5. Click OK.

  1. From the CommCell Browser, navigate to Client Computers| <Client> | File System.

  2. Right-click the <Backupset> that contains the system state data and all the drives and then click Browse Backup Data.

  3. Select the required options from the Browse Options dialog box and click OK.

  4. Select the <BackupSet> box from the Client Browse tab which contains system state data and all the drives.

  5. Click Recover All Selected.

  1. Select one of the following from the Restore option for SYSVOL list:
    • Primary - Select this option when you are restoring for a standalone domain controller or the first domain controller restored in the network
    • Non-Authoritative - Select this option to restore the domain controller without replicating any changes to the other domain controllers on the network
    • Authoritative - Select this option to restore the domain controller and  also replicate any changes to the other domain controllers on the network. You must run the ntdsutil to replicate the changes to the other domain controllers.

    If the hardware of the destination computer is drastically different than the hardware of the source computer, do not select Unconditional Overwrite option.

    Select the other required options and click OK.

  1. Click Compare to view the Service Pack information of source and destination computer.

  1. Note down the service packs that are not installed on the destination computer and click Close.

    The Include Hotfix check box will be available for the source computer if you have chosen the Include Hotfix Information option during the backup.

  2. Click No if the source computer and the destination computer has different service packs. Install the required service packs and hot fixes on the destination computer.

    Click Yes if all the service packs on the source and destination computer are same. The full system restore starts.

  3. Click OK to restart the computer.

  4. Re-install any agents that were previously installed on the restored client computer.

  5. Enable the backup jobs for the client by selecting the Enable Data Management check box from the Activity Control tab of the Client Properties dialog box.

Replicating Active Directory data to All the Domain Controllers in a Domain

The system performs a non-authoritative restore of the Active Directory by default, ensuring that any Active Directory data that has changed since the last backup is not replicated to other domain controllers. However, you can force an authoritative restore of the Active Directory and replicate all the restored data to all the remaining domain controllers in the domain by running the ntdsutil.

It is recommended that you review all Microsoft instructions and methods before replicating the data to all domain controllers.

Follow the steps given below to run the ntdsutil :

  1. Perform the Authoritative full system restore of a domain controller.
  2. Restart the computer in the Directory Services mode.
  3. From the Command Prompt, type ntdsutil.
  1. At the ntdsutil prompt, type Authoritative Restore.
  2. At the Authoritative Restore prompt, type Restore Database.
  3. Click Yes to confirm this operation.
  4. Type quit to exit the Authoritative Restore prompt.
  5. Type exit to end the ntdsutil session.
  6. Type exit to exit the command prompt.
  7. Restart the computer in normal mode and wait for replication to complete.

If you are performing an Authoritative restore of the SYSVOL without performing the full system restore, you must run the ntdsutil. When you run this utility, the policies and scripts will be accessible from Active Directory Users and Computers.

Full System Restore of a Domain Controller on Windows Server 2008

  1. Rebuild the system hardware if necessary.

  2. Configure hardware devices such as disk arrays and ensure connectivity to all drives.

  3. Using the instructions provided with the software, install Windows operating system and include any previously installed Service Packs and Hot Fixes.

    Do not install IIS Services. These services will be restored automatically during the restore.

    Do not include the server in the domain. Keep it in the workgroup.

  1. Format and partition the hard drives to match their previous configurations.
      When recreating partitions, you can Browse the backup data to determine the previous size of the partitions. When you browse the backup set, each drive letter will have its size noted in the Browse window.
  2. If the client was installed with a fully qualified domain name, perform the following tasks, otherwise, skip to the next step.
  3. Enable and configure TCP/IP support.
  1. Configure the Network Interface Card(s).

    Ensure that the Network Interface Card used is the first card listed in the network binding order when restoring a client with multiple Network Interface Cards.

  1. Run the following command to verify network communications between the client computer and the CommServe:

    ping <CommServe name>

  2. Run the following command to verify network communications between the client computer and the MediaAgent:

    ping <MediaAgent name>

  1. Install the Windows File System iDataAgent all applicable updates on the default install partition of the client computer.

    Restart the computer in Directory Services mode after installing Windows File System iDataAgent.

  1. Open the CommCell Console.

  2. From the CommCell Browser, right-click the <Client> and select Properties.

  3. Click the Activity Control tab.

  4. Clear the Enable Data Management check box. This will disable backup jobs for the client and any scheduled backup jobs for the client will not start during the full system restore.

  5. Click OK.

  1. From the CommCell Browser, navigate to Client Computers| <Client> | File System.

  2. Right-click the <Backupset> that contains the system state data and all the drives and then click Browse Backup Data.

  3. Select the required options from the Browse Options dialog box and click OK.

  4. Select the <BackupSet> box from the Client Browse tab which contains system state data and all the drives.

  5. Click Recover All Selected.

  1. Select one of the following from the Restore option for SYSVOL list:
    • Primary - Select this option when you are restoring for a standalone domain controller or the first domain controller restored in the network
    • Non-Authoritative - Select this option to restore the domain controller without replicating any changes to the other domain controllers on the network
    • Authoritative - Select this option to restore the domain controller and  also replicate any changes to the other domain controllers on the network. You must run the ntdsutil to replicate the changes to the other domain controllers.

    If the hardware of the destination computer is drastically different than the hardware of the source computer, do not select Unconditional Overwrite option.

    Select the other required options and click OK.

  1. Click Compare to view the Service Pack information of source and destination computer.

  1. Note down the service packs that are not installed on the destination computer and click Close.

    The Include Hotfix check box will be available for the source computer if you have chosen the Include Hotfix Information option during the backup.

  2. Click No if the source computer and the destination computer has different service packs. Install the required service packs and hot fixes on the destination computer.

    Click Yes if all the service packs on the source and destination computer are same. The full system restore starts.

  3. Click OK to restart the computer.

  4. Re-install any agents that were previously installed on the restored client computer.

  5. Enable the backup jobs for the client by selecting the Enable Data Management check box from the Activity Control tab of the Client Properties dialog box.

  6. Select Configure Refresh from the Server Manager main page and update Features and Roles as they are not updated during a restart.

Replicating Active Directory data to All the Domain Controllers in a Domain

The system performs a non-authoritative restore of the Active Directory by default, ensuring that any Active Directory data that has changed since the last backup is not replicated to other domain controllers. However, you can force an authoritative restore of the Active Directory and replicate all the restored data to all the remaining domain controllers in the domain by running the ntdsutil.

It is recommended that you review all Microsoft instructions and methods before replicating the data to all domain controllers.

Follow the steps given below to run the ntdsutil :

  1. Perform the Authoritative full system restore of a domain controller.
  2. Restart the computer in the Directory Services mode.
  3. From the Command Prompt, type ntdsutil.
  1. At the ntdsutil prompt, type Activate instance NTDS.
  2. At the ntdsutil prompt, type Authoritative Restore.
  3. At the Authoritative Restore prompt, type Restore Subtree DistinguishedName.

    where DistinguishedName is the name of the subtree that is to be marked authoritative.

    For example: Restore subtree DC=DomainName,DC=COM will restore domainname.com.

  4. Click Yes to continue.

    The restore process will complete and a message confirming the creation of one text and 2 LDAP Data Interchange Format (LDIF) files will be displayed.

  5. Restart the computer in normal mode and allow time for replication to complete.
  6. To run an LDIF file to recover back-links, type the following command at the command prompt.

    ldifde -i -k -f FileName (where the FileName is the name of the LDIF file)

  7. Repeat step 5 and 6 for each additional domain.

Restoring a Cluster on Windows Server 2003

Non-Authoritative Restore

Performed a non-authoritative restore in the following scenarios:

Prerequisites

Follow the steps given below to perform the Full System Restore of a Primary Node or Passive node:

  1. Rebuild the system hardware if necessary.

  2. Configure hardware devices such as disk arrays and ensure connectivity to all drives.

    Configure all disk array devices with access to the shared array

  3. Using the instructions provided with the software, install Windows operating system and include any previously installed Service Packs and Hot Fixes.

    Do not install IIS Services. These services will be restored automatically during the restore.

    Do not include the server in the domain. Keep it in the workgroup.

  1. Format and partition the hard drives to match their previous configurations.
      When recreating partitions, you can Browse the backup data to determine the previous size of the partitions. When you browse the backup set, each drive letter will have its size noted in the Browse window.
  2. If the client was installed with a fully qualified domain name, perform the following tasks, otherwise, skip to the next step.
  3. Enable and configure TCP/IP support.
  1. Configure the Network Interface Card(s).

    Ensure that the Network Interface Card used is the first card listed in the network binding order when restoring a client with multiple Network Interface Cards.

    Bind the public Network Interface Card before the Private network interface card.

  1. Run the following command to verify network communications between the client computer and the CommServe:

    ping <CommServe name>

  2. Run the following command to verify network communications between the client computer and the MediaAgent:

    ping <MediaAgent name>

  1. Install the Windows File System iDataAgent all applicable updates on the default install partition of the client computer.

  1. Open the CommCell Console.

  2. From the CommCell Browser, right-click the <Client> and select Properties.

  3. Click the Activity Control tab.

  4. Clear the Enable Data Management check box. This will disable backup jobs for the client and any scheduled backup jobs for the client will not start during the full system restore.

  5. Click OK.

  1. From the CommCell Browser, navigate to Client Computers| <Client> | File System.

  2. Right-click the <Backupset> that contains the system state data and all the drives and then click Browse Backup Data.

  3. Select the required options from the Browse Options dialog box and click OK.

  4. Select the <BackupSet> box from the Client Browse tab which contains system state data and all the drives.

  5. Click Recover All Selected.

  6. Select the required options from the Restore Options dialog box and click OK.

    If the hardware of the destination computer is drastically different than the hardware of the source computer, do not select Unconditional Overwrite option.

  1. Click Compare to view the Service Pack information of source and destination computer.

  1. Note down the service packs that are not installed on the destination computer and click Close.

    The Include Hotfix check box will be available for the source computer if you have chosen the Include Hotfix Information option during the backup.

  2. Click No if the source computer and the destination computer has different service packs. Install the required service packs and hot fixes on the destination computer.

    Click Yes if all the service packs on the source and destination computer are same. The full system restore starts.

  3. Click OK to restart the computer.

  4. Re-install any agents that were previously installed on the restored client computer.

  5. Enable the backup jobs for the client by selecting the Enable Data Management check box from the Activity Control tab of the Client Properties dialog box.

  1. Restore Program files for the virtual server. Use one of the following methods to restore the program files:

Authoritative Restore

Perform the authoritative restore when all the cluster nodes are running and you want to restore the cluster database and restart the cluster services on all the nodes.

Follow the steps given below to perform the Full System Restore of a node that has the cluster database:

  1. Rebuild the system hardware if necessary.

  2. Configure hardware devices such as disk arrays and ensure connectivity to all drives.

    Configure all disk array devices with access to the shared array

  3. Using the instructions provided with the software, install Windows operating system and include any previously installed Service Packs and Hot Fixes.

    Do not install IIS Services. These services will be restored automatically during the restore.

    Do not include the server in the domain. Keep it in the workgroup.

  1. Format and partition the hard drives to match their previous configurations.
      When recreating partitions, you can Browse the backup data to determine the previous size of the partitions. When you browse the backup set, each drive letter will have its size noted in the Browse window.
  2. If the client was installed with a fully qualified domain name, perform the following tasks, otherwise, skip to the next step.
  3. Enable and configure TCP/IP support.
  1. Configure the Network Interface Card(s).

    Ensure that the Network Interface Card used is the first card listed in the network binding order when restoring a client with multiple Network Interface Cards.

    Bind the public Network Interface Card before the Private network interface card.

  1. Run the following command to verify network communications between the client computer and the CommServe:

    ping <CommServe name>

  2. Run the following command to verify network communications between the client computer and the MediaAgent:

    ping <MediaAgent name>

  1. Install the Windows File System iDataAgent all applicable updates on the default install partition of the client computer.

  1. Open the CommCell Console.

  2. From the CommCell Browser, right-click the <Client> and select Properties.

  3. Click the Activity Control tab.

  4. Clear the Enable Data Management check box. This will disable backup jobs for the client and any scheduled backup jobs for the client will not start during the full system restore.

  5. Click OK.

  1. From the CommCell Browser, navigate to Client Computers| <Client> | File System.

  2. Right-click the <Backupset> that contains the system state data and all the drives and then click Browse Backup Data.

  3. Select the required options from the Browse Options dialog box and click OK.

  4. Select the <BackupSet> box from the Client Browse tab which contains system state data and all the drives.

  5. Click Recover All Selected.

  6. Select the required options from the Restore Options dialog box and click OK.

    If the hardware of the destination computer is drastically different than the hardware of the source computer, do not select Unconditional Overwrite option.

  1. Click Compare to view the Service Pack information of source and destination computer.

  1. Note down the service packs that are not installed on the destination computer and click Close.

    The Include Hotfix check box will be available for the source computer if you have chosen the Include Hotfix Information option during the backup.

  2. Click No if the source computer and the destination computer has different service packs. Install the required service packs and hot fixes on the destination computer.

    Click Yes if all the service packs on the source and destination computer are same. The full system restore starts.

  3. Click OK to restart the computer.

  4. Re-install any agents that were previously installed on the restored client computer.

  5. Enable the backup jobs for the client by selecting the Enable Data Management check box from the Activity Control tab of the Client Properties dialog box.

  1. Restore Program files for the virtual server. Use one of the following methods to restore the program files:
  1. Enter Y (yes) for the following message:

    Full iDataAgent Restore job completed. Do you want to reboot?

  2. Enter Y (yes) for the following message:

    New Hardware found. Windows has finished installing new devices.... Do you want to restart your computer now?

  3. Restart the computer.
  4. After the computer restarts, from a command prompt, navigate to <Install Directory>\base folder and enter the following command :

    authorutil.exe -cluster

    This command will stop the cluster services on all the nodes, replicate the cluster database information on all the nodes and then restart the services.

Restoring program files for Virtual Server when registry keys are merged

If the registry key nDisableGalaxyMerge is enabled before starting the full restore of primary node, the registry keys on a primary node are merged during the full system restore. As a result, the following resources are restored during the full system restore:

The program files are required to start and run these resources. Perform one of the following steps to restore program files for a virtual server to the physical node that owns the virtual disk:

Restoring program files for Virtual Server when registry keys are not merged

If you haven't enabled the registry key nDisableGalaxyMerge before starting the full restore of primary node, the registry keys on a primary node are not merged during the Full System Restore. Follow the steps given below to restore program files on a virtual server:

  1. Uninstall all iDataAgents from the virtual server.
  2. Re-install File System iDataAgent and all other required iDataAgents on the virtual server
  3. Restore the virtual server's data using the File System iDataAgent.

Restoring the Cluster on Windows Server 2008

Restoring Cluster Services

On a Windows Server 2008 computers, the cluster services will be restored automatically in any of the following scenarios:

Situation

Corrective Action

Cluster files on witness disk/Quorum Disk) are corrupt
  • Files in the \Cluster directory will be re-created.
  • Cluster configuration will be ‘pushed’ to the Witness Disk
Cluster database (ClusDB) on a single node is missing or corrupt Healthy nodes will be contacted and an updated ClusDB will be downloaded.
Complete loss of Witness Disk/LUN occurs
  • If using Disk Only quorum model you need to use /ForceQuorum recovery switch.
  • Use Cluster Quorum Wizard to change quorum disk designation.

Authoritative Restore of Cluster on Windows Server 2008

Perform the Authoritative Restore of cluster on Windows 2008 if you alter the cluster configuration or delete a large number of resources. You can perform the authoritative restore only if all cluster nodes and services are running. Follow the steps given below to revert to the original cluster configuration:

  1. Open the CommCell Console.

  2. From the CommCell Browser, right-click the <Client> and select Properties.

  3. Click the Activity Control tab.

  4. Clear the Enable Data Management check box. This will disable backup jobs for the client and any scheduled backup jobs for the client will not start during the full system restore.

  5. Click OK.

  1. From the CommCell Browser, navigate to Client Computers| <Client> | File System.

  2. Right-click the <Backupset> that contains the system state data and all the drives and then click Browse Backup Data.

  3. Select the required options from the Browse Options dialog box and click OK.

  4. Select the <BackupSet> box from the Client Browse tab which contains system state data and all the drives.

  5. Click Recover All Selected.

  6. Select the required options from the Restore Options dialog box and click OK.

    If the hardware of the destination computer is drastically different than the hardware of the source computer, do not select Unconditional Overwrite option.

  1. Select Authoritative from the Allow Authoritative for Cluster Database list.
  2. Select the other required restore options and click OK.
  1. Click Compare to view the Service Pack information of source and destination computer.

  1. Note down the service packs that are not installed on the destination computer and click Close.

    The Include Hotfix check box will be available for the source computer if you have chosen the Include Hotfix Information option during the backup.

  2. Click No if the source computer and the destination computer has different service packs. Install the required service packs and hot fixes on the destination computer.

    Click Yes if all the service packs on the source and destination computer are same. The full system restore starts.

  3. Click OK to restart the computer.

  4. Re-install any agents that were previously installed on the restored client computer.

  5. Enable the backup jobs for the client by selecting the Enable Data Management check box from the Activity Control tab of the Client Properties dialog box.

  6. Select Configure Refresh from the Server Manager main page and update Features and Roles as they are not updated during a restart.

  1. Ensure that the cluster services are stopped on all the other nodes of the cluster. If required, stop the cluster services on all the other nodes.
  2. Enter Y (yes) for the following message:

    Full iDataAgent Restore job completed. Do you want to reboot?

  3. Start the services on all the other nodes in the clusters.

Non-Authoritative Restore of Cluster on Windows Server 2008

Performed a non-authoritative restore in the following scenarios:

Follow the steps given below to perform the non-authoritative restore

  1. Open the CommCell Console.

  2. From the CommCell Browser, right-click the <Client> and select Properties.

  3. Click the Activity Control tab.

  4. Clear the Enable Data Management check box. This will disable backup jobs for the client and any scheduled backup jobs for the client will not start during the full system restore.

  5. Click OK.

  1. From the CommCell Browser, navigate to Client Computers| <Client> | File System.

  2. Right-click the <Backupset> that contains the system state data and all the drives and then click Browse Backup Data.

  3. Select the required options from the Browse Options dialog box and click OK.

  4. Select the <BackupSet> box from the Client Browse tab which contains system state data and all the drives.

  5. Click Recover All Selected.

  6. Select the required options from the Restore Options dialog box and click OK.

    If the hardware of the destination computer is drastically different than the hardware of the source computer, do not select Unconditional Overwrite option.

  1. Select Non-Authoritative from the Allow Authoritative for Cluster Database list.
  2. Select the other required restore options and click OK.
  1. Click Compare to view the Service Pack information of source and destination computer.

 

  1. Note down the service packs that are not installed on the destination computer and click Close.

    The Include Hotfix check box will be available for the source computer if you have chosen the Include Hotfix Information option during the backup.

  2. Click No if the source computer and the destination computer has different service packs. Install the required service packs and hot fixes on the destination computer.

    Click Yes if all the service packs on the source and destination computer are same. The full system restore starts.

  3. Click OK to restart the computer.

  4. Re-install any agents that were previously installed on the restored client computer.

  5. Enable the backup jobs for the client by selecting the Enable Data Management check box from the Activity Control tab of the Client Properties dialog box.

  6. Enter Y (yes) for the following message:

    Full iDataAgent Restore job completed. Do you want to reboot?

  7. Select Configure Refresh from the Server Manager main page and update Features and Roles as they are not updated during a restart.