Microsoft® SQL Server 2008 Express Edition Service Pack 1.
SQL Server 2008 database instance with the appropriate service pack
will be automatically installed during the installation.
Microsoft Internet Explorer (IE) versions 5.01, 6.0, 7.0, 8.0
For all Microsoft Windows 2003 platforms, Microsoft Internet Explorer
(IE) is automatically installed with the operating system.
The software can function with JRE version 1.6.x or higher.
If a JRE
version 1.6.0_06 or higher is available, the software will use the existing JRE software.
If JRE version 1.6.0_05 or lower is available, or no JRE version is
available at all, you will be prompted to install JRE version 1.6.0_16
You can run CommCell Console as a Remote Web-Based Application without
installing the software provided IIS is installed and running on the
CommServe computer (or CommCell Console and IIS are running on an
alternate computer). However, you must manually install JRE in this
case. When running the applet Java™ Runtime Environment (JRE) SE v1.6.0_06
is recommended - can be
installed from the software
installation disc.
Notes on CommServe Installation
The software should not be installed on a compressed drive.
The computer must have a static IP address. This version of the software
does not support Dynamic Host Configuration Protocol (DHCP).
Log on to the computer as a local Administrator or as a member of the Administrators group on that computer.
Close all applications and disable any programs that run automatically, including anti-virus, screen savers and operating system utilities. Some of the programs, including many anti-virus programs, may be running as a service. Stop and disable such services before you begin. You can re-enable them after the installation.
This procedure describes the steps involved in performing a Standard
Install, which includes installation of the CommServe, CommCell Console,
and File System iDataAgent.
If you choose to perform a Custom Install, which provides the opportunity
to install additional components, the steps involved in the installation process
may vary.
Insert CD labeled #1 into the CD-ROM
or DVD-ROM drive.
If the installation program does not launch automatically:
Click the Start button on the Windows task bar, and then
click Run.
Browse to the CD-ROM or DVD-ROM drive, select Setup.exe,
click Open, then click OK.
1.
Choose the language you want to use during installation.
Click the down arrow and select the desired language from the drop-down list, and click Next to continue.
2.
Select the option to create a new CommCell.
3.
Read the Welcome screen.
Click Next to continue, if no other applications are
running.
4.
Read the virus scanning software warning.
Click OK to continue, if virus scanning software is disabled.
5.
Read the license agreement, then select I accept the terms
in the license agreement.
Click Next to continue.
6.
Click Yes to set up the required privileges for the local administrators group.
NOTES
This option will only appear if the Windows user account used to install
the software does not have the required administrator rights (e.g., if the
operating system was newly installed).
If you choose to click Yes, the install program will automatically assign the
required rights to your account. You may be prompted to log off and log
back on to continue the installation.
If you choose to click No, the installation will be aborted.
You will be prompted at the end of the
installation to decide if you want these privileges to be revoked.
7.
Click Next to continue.
NOTES
To install MediaAgent and configure this computer as a storage
target, select Configure this machine as a storage target and
click Next to continue.
8.
Select either Standard Install or Custom Install
as appropriate for your installation, then click Next to continue.
9.
If applicable, select the components that you wish to install,
then click Next to continue.
NOTES
Your screen may look different from the sample shown.
If you choose to install additional components, you will be prompted
to perform additional steps in configuring the components you choose.
If you wish to install the agent software for restore only, select
Install Agents for Restore Only checkbox. See
Installing Restore Only Agents for
more information.
10.
Click OK to install Microsoft .NET Framework.
NOTES
This option will only appear if Microsoft .NET Framework has not been
installed on this computer.
11.
Click Yes to set up a dedicated instance of Microsoft SQL
Server for the CommServe Server.
NOTES
This prompt will only be displayed if SQL Server database
instance is not
installed on this computer.
Clicking No will exit the install program.
12.
The System Reboot message may be displayed. If so, select
one of the following:
Reboot Now If this option is displayed, the install program has found files
required by the software that are in use and need to be replaced. Reboot
the computer at this point. The install program will automatically continue
after the reboot.
Exit Setup If you want to exit the install program, click Exit Setup.
13.
Click Next to install the Database Engine to the default location
shown on the installer dialog box.
NOTES
The Microsoft SQL Server System databases will be installed to this
default location. However, if you want to install Microsoft SQL server
System Database to a different location, then use the
following steps to perform the installation:
If you plan to perform VSS enabled backups on the CommServe computer, it
is recommended that the CommServe database is not installed on the system
drive. VSS restores could cause system state restore issues.
Click Browse to change directories.
Click Next to continue.
The install program installs the database instance.
14.
If necessary, select this option for automatic FTP downloading
and installation of software updates.
NOTES
If you do not select this option, you can schedule these updates
later from the CommCell Console.
Click Next to continue.
15.
Select Add programs to the Windows Firewall Exclusion List, if
you wish to add CommCell programs and services to the Windows Firewall
Exclusion List.
NOTES:
If Windows Firewall is enabled on the computer, this option is
selected by default and must be enabled to proceed with the
installation.
If Windows Firewall is disabled on the computer, you can select
this option to add the programs and services to enabled CommCell
operations across the firewall, if the firewall is enabled at a
later time.
Specify the location where you want to install the software.
NOTES
Do not install the software to a mapped network drive.
Do not use the following characters when specifying the destination path:
/ : * ? " < > | ! ; @ ^ ]
It is recommended that you use alphanumeric characters only.
Click Browse to change directories.
Click Next to continue.
17.
Click Enable password check for CommCell to enable a password and then click Next to continue.
If you do not want a password to open the CommCell Console click Next to continue.
NOTES
This user name and password is used to log on to the CommCell Console - the Graphical User Interface (GUI) which is used to initiate backups, restores and other related functions on the computer.
If you enter the password, note down this login and password. You will find it useful later when
you open the CommCell Console.
18.
Select
Setup Software Cache option to download
the software updates automatically.
Select Schedule FTP Download of
Automatic Updates option to schedule automatic FTP downloading of
software updates.
Click Next to continue.
19.
Verify the summary of selected options.
NOTES
The Summary on your screen will look different from the example shown.
Click Next to continue or Back to change any of the options.
The install program now starts copying the software to the computer. This step may take several minutes to complete.
20.
Click the link to register the software and activate the
license.
Click Next to continue.
21.
Click Finish to exit the install program and launch the CommCell Console.
NOTES
If you do not want to launch the CommCell Console or the Quick Start Guide, clear the appropriate options and then click Finish.
22.
Enter the User Name and Password to connect to the CommCell Console, then click OK to continue.
23.
If you have not activated the license yet, you will receive this reminder prompt. Click OK to continue.
NOTES
Your screen may look different from the sample shown.
24.
The CommCell Console will display.
NOTES
Your screen may look different from the sample shown.
The database instance used by the software requires specific
SQL server settings. Verify the following settings by viewing the SQL properties using the
SQL Management Studio and by running the SQL Server system stored procedure,
which is sp_helpsort.
Install post-release updates or Service Packs that may have been released
after the release of the software. Alternatively, you can enable
Automatic Updates for
quick and easy installation of updates in the CommCell.
See Books Online for more information.
Once you have installed the software, you can use the
EZ Operations Wizard together with the CommCell Console to configure
backup targets and
tape rotation, run your first backup job(s), and more using
the steps outlined in the following sections.
The CommCell Console is the graphical user interface that helps you to run backups and restores. In addition the CommCell Console also provides a number of other features to help you control and manage the backup data. The following section describes how to open the CommCell Console.
1.
Launch the CommCell Console from the Start | Programs menu, or by
clicking the CommCell Console icon on your desktop.
2.
Enter the User Name, Password, and name of the CommCell you
wish to connect to.
Click OK to
continue.
3.
If you have not activated the license yet, you will receive a reminder prompt. Click OK to continue.
NOTES
Your screen may look different from the sample shown.
4.
The CommCell Console is displayed with the EZ Operations Wizard.
You can use the
EZ Operations Wizard to:
configure libraries (backup targets) and tape rotation
backup or restore your data
select the Expert View, Event Viewer, or Job Controller in the CommCell
Console
The following section describes how to configure a backup target using the EZ
Operations Wizard.
From the EZ Operations Wizard, clickthe Backup Target button.
The EZ Operations Wizard guides you through the process of
configuring libraries and tape/optical devices.
After entering the appropriate information, review your selections on the Summary dialog, then either click Finish to save the changes or Back to return to the previous dialog to change any of the selections.
The following section describes how to check the status of a device using the
EZ Operations Wizard.
From the EZ Operations Wizard, clickthe Device Status button.
From the Select a Library dialog box, choose a library (Tape or Disk)
to view its details.
After the selection, the status of the selected library is displayed in the Status
field.
You can view and delete the contents of the tape, as well as select to
overwrite the media on the next backup, if desired.
Click OK.
NOTES
Checking the Device Status using the EZ Operations Wizard can only be
performed for stand-alone drives. If you wish to check the device status for
any other library, you can do so using the Data Aging options from the
storage policy copy. For more information on Data Aging, refer to Books
Online.
The following section describes how to create a disk library with deduplication
enabled storage targets using the EZ Operations Wizard.
From the EZ Operations Wizard, clickthe Backup Target button.
Select Disk Library as your device configuration type.
In the Disk Library Configuration step, choose the disk library you
would like to use and specify the backup destination folder. If the backup
destination folder is on a network share, click Edit and enter the user
account details.
In the Deduplication Policy
Creation step, click Enable Deduplication to provide the following
details:
A MediaAgent to access the deduplication store
Location of the deduplication store
In Enter Retention Parameters step, set the disk space capacity to
retain backups and the retention period.
In the Summary screen, review the options you have selected, then either click
Finish to create the deduplication-enabled disk library or Back to return to the previous
step to change any of the selections.
The following section describes how to run an EZ Backup using the EZ Operations
Wizard.
From the EZ Operations Wizard, clickthe Backup button.
The EZ Operations Wizard guides you through the process of
configuring schedules, backup options, and alerts.
After entering the appropriate information, review your selections on the Summary dialog, then either click Finish to save the changes or Back to return to the previous dialog to change any of the selections.
When the backup begins, you can track the progress of the job in the Job Controller.
When the status for the job in the Job Controller changes to Completed, the backup has finished.
After running a backup you may want to verify the backup data. You can do this
by viewing the Backup History. The following section describes how to view the Backup
History.
From the CommCell® Browser, right-click the default subclient and then click
Backup History. The Backup History Filter dialog box will be displayed.
Click OK.
The Backup Job History window displays the backup job that was
just executed. (Once you start performing regular backups, a list of all the
backup jobs for the subclient will be displayed.)
By right-clicking a row in the Backup Job History window, you can
view the following information:
The following section describes how to run an EZ Restore using the EZ Operations
Wizard.
From the EZ Operations Wizard, clickthe Restore button.
The EZ Operations Wizard guides you through the process of
choosing browse options, file overwrite options, and restore destinations.
After entering the appropriate information, review your selections on the Summary dialog, then either click Finish to save the changes or Back to return to the previous dialog to change any of the selections.
The following procedure describes how to install software on computers using
the EZ Operations Wizard.
From the EZ Operations Wizard, clickthe Install
Software button.
The Install Wizard guides you to the steps required to install
software on client computers.
After entering the required information, review your selections on the
Summary dialog, the either click Finish to save the changes or
Back to return to the previous dialog to change any of the selections.
You have now installed the CommServe, MediaAgent, and File System
iDataAgent. You have also installed the
CommCell Console, which is the graphical user interface for the software. You can
also install one or more Agents on your individual client computers to perform data
protection and recovery operations for specific operating systems or applications.
Multiple Agents may be used to protect all types of data residing on a computer.
See Express Software Version Support below for
information on the Agents supported with the Express version of the software.
The CommCell Console also provides a number of features to assist in protecting
and recovering data, including:
Schedule Backups; refer to Scheduling in Books Online.
Configure Alerts; refer to Alerts and Monitoring in Books Online.
Configure Libraries; refer to Library and Drive Configuration in
Books Online.
Plan for Disaster Recovery; refer to Planning for Disaster Recovery of
the CommServe for Small Business or a Single Site in Books Online
And much more...
For a comprehensive overview of a CommCell, including instructions on installing
the software on multiple computers, see the Getting Started in Books Online.
The following section describes how to uninstall the Express software from the
computer.
Click Start, click Control Panel, and then click Add or
Remove Programs.
From the Add or Remove Programs dialog, remove the following components
in the order shown below by first selecting the component and then clicking
Remove: