Install the CommServe SNMP Enabler

Click on a link below to go to a specific section of the software installation:

Install Requirements
The CommServe SNMP Enabler software must be installed on the CommServe computer.

Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements - CommServe for a cluster.

If you choose to install additional components simultaneously, refer to the appropriate procedures for installation requirements and steps specific to the component. Note that when you install multiple components, the sequence of the install steps may vary.

Review the following Install Requirements before installing the software:

General

  • Verify that SNMP Services for Windows are running on the CommServe computer.
  • Obtain a valid license for the CommServe SNMP Enabler software.
  • SNMP Version 1 (SNMPv1) is the currently supported SNMP protocol. 

Before You Begin
  • Log on to the CommServe computer as a member of the Domain Administrator group on that computer.

Install Procedure

Getting Started
1. Place the software installation disc for the Windows platform into the disc drive.

After a few seconds, the installation program is launched.

If the installation program does not launch automatically:

  • Click the Start button on the Windows task bar, and then click Run.
  • Browse to the installation disc drive, select Setup.exe, click Open, then click OK.

NOTES

  • If you are installing on a x64 version of Windows 2008 Server Core R2, go to the AMD64 folder and run Setup.exe.
  
2. In this screen, you choose the language you want to use during installation. Click the down arrow, select the desired language from the pull-down list, and click Next to continue.  
3. Select the option to install software.

NOTES

  
4. Select the option to install software on this computer.

NOTES

  • The options that appear on this screen depend on the computer in which the software is being installed.
  
5. Read the Welcome screen.

Click Next to continue, if no other applications are running.

  
6. Read the virus scanning software warning.

Click OK to continue, if virus scanning software is disabled.

  
7. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

 

Select Components for Installation
8. Select the component(s) to install.

NOTES

  • Your screen may look different from the example shown.
  • Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details.
  • The Special Registry Keys In Use field will be enabled when GalaxyInstallerFlags registry keys have been enabled on this computer. Hover over the field to see which keys have been set, as well as their values. For more information, see Registry Keys.

Click Next to continue.

To install the CommServe SNMP Enabler, expand the CommServe Modules folder and select the following:

  • CommServe SNMP Enabler

Set Up the Required Privileges
9. Click Yes to set up the required privileges for the local administrators group.

NOTES

  • This option will only appear if the Windows user account used to install the software does not have the required administrator rights (e.g., if the operating system was newly installed).
  • If you choose to click Yes, the install program will automatically assign the required rights to your account. You may be prompted to log off and log back on to continue the installation.
  • If you choose to click No, the installation will be aborted.
  • You will be prompted at the end of the installation to decide if you want these privileges to be revoked.
  • The install program checks your Windows user account for the following necessary operating system rights:
    • Right to increase quotas (this is referred to as adjust memory quotas for a process on Windows Server 2003).
    • Right to act as a part of the operating system.
    • Right to replace a process level token.

SNMP Trap Configuration
10. Add alert lists and trap destinations to the SNMP service:
  • Type a name for the group of computers to receive SNMP traps in the Community name pane.
  • Click Add to list to add the name of the community to the drop down menu.
  • Click Add to add destination computer(s) that will receive SNMP traps.
11. Select Download Pack(s) and Install to download and install the latest service packs and post packs from the software provider.

NOTES

  • Internet connectivity is required to download updates.
  • This step is applicable when installing on the first instance.
  • Updates are downloaded to the following directory: 
    <software installation>/Base/Temp/DownloadedPacks    .
    They are launched silently and installed automatically for the first instance.

Click Next to continue.

Verify Summary of Install Options
12. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.
13. The System Reboot message may be displayed. If so, select one of the following:
  • Skip Reboot
    This option will be displayed if the install program finds any files belonging to other applications, that need to be replaced. As these files are not critical for this installation, you may skip the reboot and continue the installation and reboot the computer at a later time.
  • Reboot Now
    If this option is displayed without the Skip Reboot option, the install program has found files required by the software that are in use and need to be replaced. If Reboot Now is displayed without the Skip Reboot option, reboot the computer at this point. The install program will automatically continue after the reboot.
  • Exit Setup
    If you want to exit the install program, click Exit Setup.
Remove the Required Privileges
14. Click Yes to remove the privileges that were assigned earlier by the install program. If you do not wish to remove them, click No.

NOTES

  • This option will only be displayed if you were prompted to assign the privileges earlier in the installation.

Setup Complete
15. Setup displays the successfully installed components.

NOTES

  • The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.
  • If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents.
  • If Reboot Now button is displayed make sure to reboot the computer before performing any other operations from the computer.

Click Finish to close the install program.

The installation is now complete.

Post-Install Considerations
  • Once the CommServe SNMP Enabler software is installed, verify that each computer defined during the installation to receive SNMP Traps is properly set up through their trap receiver software.