Start a Disaster Recovery Backup

Before You Begin

• Disaster Recovery Backups will run only when the SQL server is run as a System Account (on a non-clustered computer).

• Disaster Recovery Backup will check the CommServe database for any type of corruption. If database corruption is detected, all CommServe job activities are disabled. Contact your software provider for assistance with database corruption.

• Do not schedule many backups while a Disaster Recovery Backup job is running. If you receive any timed out or failed events, run the Disaster Recovery Backup job again.
• A proper strategy should consist of at least one full backup performed every day and several differential Backups performed during the day.
• A Disaster Recovery Backup job has the highest priority. Therefore, this job will interrupt other jobs, if needed.
• Once started, if a Disaster Recovery Backup job cannot be completed, the Job Manager will retry the job up to a total of five hours at 30-minute intervals for a maximum of 10 times.

Required Capability: Capabilities and Permitted Actions

To start a Disaster Recovery Backup:

1. From the CommCell Browser, right-click the CommServe, click All Tasks, and then click Disaster Recovery Backup.
2. From the Disaster Recovery Backup Options window, click the Job Retry tab to specify the job running time and the number of job retries. See Restarting Jobs and Job Running Time for more information. Note that the Number of Retries specified for this particular job will only be used by the system if Disaster Recovery Backup was configured as a Restartable job type in the Job Management Control Panel. For step-by-step instructions, see Specify Job Restartability for the CommCell.
3. Click the General tab and select either Full or Differential Backup. If necessary, select the option to Shrink database(s) before the Disaster Recovery backups. Note that if free space is not an issue on the CommServe computer, it is not necessary to select the Shrink database(s) before the Disaster Recovery backups option.
4. Click Schedule to schedule the backup at another time, or click OK to run it immediately. For more information on scheduling a back, see Scheduling a Disaster Recovery Backup.