Job Management - How To
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Related Topics
Viewing Job Information
View the Details of a Job
View the Events of a Job
View the Media of a Job
View the Log Files of an Active Job
View the RMAN Log of an Active
Job
View Troubleshooting Article(s) Available from the Customer Support Website
Change Table Views
Open a Console Window
Controlling Jobs
Kill a Job
Resume a Job
Suspend a Job
Commit a Job
Start a Job in a Suspended State
Suspend, Resume, and Kill Groups of Jobs
Suspend, Resume, and Kill Selected Jobs
Pause and Play Active Jobs in the Job Controller
Job Filters
Create a Job Filter
Apply a Job Filter
Delete a Job Filter
Job Preemption
Set Job Preemption Control for the CommCell
Specify Preemptibility of Job Types
Restarting Jobs
Specify Job Restartability for the CommCell
Job Alive Check Interval
Set the Job Alive Check Interval
Job Update Interval
Set the Job Update Interval
Job Running Time
Set the Total Running Time for a Job
Job Queuing
Queue Jobs if Other Conflicting Jobs are Active
Queue Jobs if Activity Control
is Disabled
Queue Scheduled Jobs
To view
the details of a job:
- From the CommCell Console, click the Job Controller icon (or select Job Controller from the Tools menu). The Job Controller window appears.
- Right-click the job and then click Detail from the
shortcut menu. The details of the job you selected are displayed.
- Click OK.
|
If viewing the details of a job with a pending or failed status, the
Reason for Job Delay field will contain an Error Code, which, if clicked,
will launch the customer support website displaying troubleshooting article(s)
related to the specific issue. Additionally, if cache corruption has been found,
the field will also contain the information pertaining to the missing updates or
service packs. |
To view
events of a particular
job:
- From the CommCell Console, click the Job Controller icon (or select Job
Controller from the Tools menu). The Job Controller window is
displayed.
- Right-click the job you want to view the events of and select View Events. The
All Found
Events window is displayed. Use this window to view all of the events associated
with this particular job.
Before You Begin
You can only view the media of a data protection operation.
To view
the media of a data protection operation:
- From the CommCell Console, click the Job Controller icon (or select Job
Controller from the Tools menu). The Job Controller window appears.
- Right-click the job and then select Detail from the
shortcut menu.
- Click View Media the job details dialog box that is displayed.
- If the storage policy used by the subclient that you are performing a
data protection operation uses
magnetic media, then the
List of Mount Paths
dialog box is displayed.
- If the storage policy used by the subclient you are performing the data
protection operation uses a
tape or optical library, then the
Media List
is displayed.
Click OK.
View the Log Files of an Active Job
Required Capability: See
Capabilities and Permitted Actions
To view the log files
of an active job:
- From the Job Controller of the CommCell Console, right-click a job, then
click View Logs from the short-cut menu.
- The contents of the log file related to the selected job are displayed in
the Log File for Job n window.
Required Capability: See
Capabilities and Permitted Actions
To view the
RMan log
of an active job: (applies to Oracle backup and restore jobs only)
- From the Job Controller of the CommCell Console, right-click a job, then
click Detail from the short-cut menu.
- From the Job Details dialog box, click View Rman Log.
Before You Begin
- Verify that the proper user name and password credentials have been
entered into the
System
(Advanced) dialog box.
To view
the troubleshooting article(s) available from the customer support website:
- From the CommCell Console, click the Job Controller icon (or select Job Controller from the Tools menu). The Job Controller window appears.
- From the Job Controller window, click on any of the column headings, and enable the Error Code column
from the popup menu.
- Click on the code displayed in the Error Code column for a failed
job. This will launch the customer support website and display the related
troubleshooting article(s).
|
- Error codes may also be obtained from several other windows and dialog
boxes, including:
- The Job History windows
- The Job
Summary Report
- Events
- Alerts
- The Error Code field will only contain a code if a job has not completed
successfully.
- In the Job History windows and Job Summary Report, you can access
troubleshooting articles by simply click on the linked error code.
- In the Events and Alerts windows, error codes do not provide direct
links to troubleshooting articles. However, you can search the customer
support website for related articles by typing the appropriate error code in
the search field.
|
To change
the table views for the Job Controller and Event Viewer:
- From the Job Controller
or Event Viewer windows in the CommCell Console, perform either of the following:
- Right-click any field within the associated window.
OR
- Click the Table Menu icon at the upper right hand corner of the associated
window.
The available options for that window are displayed.
- Select or deselect the parameters you want presented in the respective
window.
To open the CommCell Browser,
Job Controller or Event Viewer window:
- From the CommCell Console, select Tools and the desired window.
- Alternatively, click the desired icon from the toolbar.
Required Capability: See
Capabilities and Permitted Actions
To kill a job:
- From the Job Controller of the CommCell Console, right-click the job to be
killed and select Kill from the shortcut menu.
- If you are sure you want to kill the job, click Yes when the
confirmation prompt appears. The job status may change to Kill Pending
for a few moments while the operation completes. Once completed, the job status will
change to Killed and it will be removed from the Job
Controller window after five minutes.
Required Capability: See
Capabilities and Permitted Actions
To resume a
job:
- From the Job Controller of the CommCell Console, right-click the job to
be resumed and select Resume from the shortcut menu.
- As the Job Manager attempts to restart the job, the job status changes to
Waiting,
Pending, or Running.
Before You Begin
If you suspend a preemptible job, allow adequate time for the associated
processes to stabilize before resuming the job. Resuming the job before the
processes stabilize may start additional processes that could interfere with the job.
Required Capability: See
Capabilities and Permitted Actions
To suspend a job:
- From the Job Controller of the CommCell Console, right-click the job you want to suspend and select
Suspend from the
shortcut menu.
- The job status may change to Suspend
Pending for a few moments while the operation completes. The job
status then changes to Suspended.
Before You Begin
This option is available only for Silo Storage. Review
Silo Storage before you proceed.
Required Capability: See
Capabilities and Permitted Actions
To
commit a job:
- From the Job Controller of the CommCell Console, right-click the job and select
Commit from the
shortcut menu.
- The job status may change to Interrupt
Pending for a few moments while the operation completes. Once completed,
the job status will change to Complete.
Required Capability: See
Capabilities and Permitted Actions
To
start a job in a suspended state:
- From the dialog box of the job for which you wish to start in a suspended
state:
- Click Start Suspended. From the Enter Option dialog box, click the Start job in suspended state check box. Click OK. Click OK or Run to start the job.
-
Click the Startup in suspended state check box from the Startup
tab of the Advanced Backup/Migration/Archive Options dialog box
if you are initiating a data protection operation. Click OK.
Click OK from the Backup/Migration/Archive Options dialog
box.
- Click the Start job in suspended state check box from the Startup
tab of the Advanced Restore Options dialog box
if you are initiating a data recovery operation. Click OK from the
Restore Options dialog
box.
- The status of the job is displayed as Suspended in the Job
Controller. To resume the job, right-click the job and click Resume.
Required Capability: When performing an action on multiple jobs
in the Job Controller, you must have the correct capability and association for
all of the jobs you have selected. If you do not, then you cannot perform a
group action on any of these jobs. Make sure you have the correct capability and
association before attempting to control groups of jobs in the Job Controller.
For more information on capabilities and associations, see
Capabilities and Permitted Actions.
To
suspend, resume, or kill groups of jobs in the Job Controller:
- From the Job Controller of the CommCell Console, right-click a job in the Job Controller, then select Multi-Job
Control from the short-cut menu.
- From the
Multi-Job Control Dialog
dialog box, select either Suspend, Resume, or Kill.
- If you want to suspend, resume, or kill the jobs of clients/agents, then select All Jobs For
This Client. If you want to control only the data
protection/data recovery operations of a particular agent of the client, then
select Only Jobs for this Agent Type.
- If you want to suspend, resume, or kill the data protection operations
of a MediaAgent, then select All Jobs On
This MediaAgent.
- Click OK.
Required Capability: When performing an action on multiple jobs
in the Job Controller, you must have the correct capability and association for
all of the jobs you have selected. If you do not, then you cannot perform a
group action on any of these jobs. Make sure you have the correct capability and
association before attempting to control groups of jobs in the Job Controller.
For more information, see
Capabilities and Permitted Actions.
To suspend, resume,
or kill selected jobs in the Job Controller:
- From the Job Controller of the CommCell Console, highlight and right-click the
appropriate jobs, then select Multi-Job Control from the short-cut menu.
- From the
Multi-Job Control Dialog dialog box, select either Suspend, Resume, or Kill, then select All Jobs.
- Click OK.
To
pause and play active jobs in the Job Controller:
From the Job Controller of the CommCell Console, click the
pause or
play button in the Job Controller. The pause icon will pause the Job
Controller from receiving new job updates. The play icon enables the
Job Controller to receive real-time job updates.
To
create a job filter for the Job Controller or Scheduled Jobs window:
- From the Job Controller window, right-click any of the jobs listed,
and select the Filters option.
Note: To create a filter from the Schedule Jobs window of a CommCell
Console, select the
button, and skip to Step 3.
- From the
Filter
Operation dialog box, select the
button.
- From the
Filter Definition dialog box:
- Type a name for the filter in the Name box.
- Click the checkbox next to the operation(s) to be included in this
filter.
- Select the appropriate CommCell entities whose operations are to be
included in this filter.
- Click OK.
The filter is created.
To
apply a job filter for the Job Controller or Scheduled Jobs window:
From the Job Controller or from the Scheduled
Jobs window of a CommCell Console, select a filter from the Filters
drop-down box, and then click Apply. Note that only
those operations that were selected as part of the filter will be
displayed in the Job Controller or Scheduled Jobs window.
To
delete a job filter:
From the Job Controller or from the Scheduled
Jobs window of a CommCell Console, select a filter from the Filters
drop-down box, and then click the
button. The filter is now deleted.
Required Capability: See
Capabilities and Permitted Actions
To
set job preemption control for the CommCell:
- In the CommCell Console, click the Control Panel icon, then
double-click
Job Management.
- In the Job Pre-Emption Control pane of the
General tab of the Job Management dialog box, select any of the following:
- Restore Preempts
Other Jobs
- Backups Preempts Other Backups
- Backups
Preempts Auxiliary Copy
- Click OK to save your changes.
Required Capability: See
Capabilities and Permitted Actions
To
determine if a job should be Preemptible:
- In the CommCell Console, click the Control Panel icon, then
double-click
Job Management.
- In the
Job Restarts
tab of the Job Management dialog box, select from the Job Type
list, then click the Preemptible check box.
- Click OK to save your changes.
|
Not all job types are Preemptible. |
Required Capability: See
Capabilities and Permitted Actions
To
specify job restartability for the CommCell:
- In the CommCell Console, click the Control Panel icon, then
double-click
Job Management.
- In the
Job Restarts
tab of the Job Management dialog box, select a job type from the Job Type
list, and then select the Restartable check box.
- To change the maximum number of times the Job Manager will try to
restart a job, select a number in the Max Restarts box.
- To change the time interval between attempts by the Job Manager to restart
the job, select a number of minutes in the Restart Interval (Mins) box.
- Click OK to save your changes.
|
Not all job types are restartable. |
Before You Begin
The Job Alive Check Interval cannot be set to less than 120 seconds.
Required Capability: See
Capabilities and Permitted Actions
To
change the Job Alive Check Interval:
- From the CommCell Browser, right-click the CommCell icon, click
Control Panel, and then click Job Management.
- Select the
General tab of the Job Management dialog
box.
- To set the Job Alive Check Interval, click the up and down arrows,
as appropriate, for the Job Alive Check Interval (Mins) box.
- Click OK to save your changes.
Required Capability: See
Capabilities and Permitted Actions
To set
the Job Update Interval:
- From the CommCell Browser, right-click the CommServe icon, click Control Panel, and then click
Job Management.
- From the
Job Updates
tab of the Job Management dialog box,
- In the Protection (Mins) and/or the Recovery (Mins) column, click the integer in the
column to change the time.
- In the State update interval for ContinuousDataReplicator and/or the
State update interval for Data Classification fields, click the integer in the
box to change the time.
- Click OK to save your changes.
Required Capability: See
Capabilities and Permitted Actions
To set
the total time a job can run before it is killed:
- From the CommCell Browser, initiate a Data Aging, Data Protection, Data
Recovery, Auxiliary Copy, or Disaster Recovery Backup operation.
- From the
Job Retry tab of the appropriate dialog box, select one or both of the
following options:
- Select Total Running Time and specify the number of hours and
minutes.
- Optionally select Kill running jobs when total running time
expires.
- Click OK to save your changes.
Required Capability: See
Capabilities and Permitted Actions
To
queue jobs when other conflicting jobs are active in the Job Controller:
- From the CommCell Browser, right-click the CommCell icon, click
Control Panel, and then click Job Management.
- From the
General tab of the Job Management dialog
box, select the Queue jobs if other conflicting jobs are active check
box.
- Click OK to save your changes.
|
- Jobs that are in conflict with other active jobs will remain in the Job
Controller in a Queued state until the conflict is resolved.
- On Demand Data Protection jobs will always queue because the directive
and content files can change with every run.
|
Required Capability: See
Capabilities and Permitted Actions
To
queue jobs if activity control for the job type(s) is disabled:
- From the CommCell Browser, right-click the CommCell icon, click
Control Panel, and then click Job Management.
- From the
General tab of the Job Management dialog
box, select the Queue jobs if activity is disabled check
box.
- Click OK to save your changes.
|
Jobs will remain in the Job Controller in a
Queued state until activity control for the job type(s) is
enabled. |
Required Capability: See
Capabilities and Permitted Actions
To
queue scheduled jobs in the Job Controller until their scheduled time:
- From the CommCell Browser, right-click the CommCell icon, click
Control Panel, and then click Job Management.
- From the
General tab of the Job Management dialog
box, select the Queue Scheduled Jobs check
box.
- Click OK to save your changes.
|
Jobs scheduled after the Queue Scheduled Jobs
option is enabled
will be
started in the Job Controller with a Queued
status at their scheduled time. Such jobs will resume if the Queued
Scheduled Jobs option is disabled, or a user manually resumes the job
using the Resume option. |
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