Backup Job History - How To

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View Backup Job History

View the Items That Were Protected During a Data Protection Operation

View the Items That Failed For a Data Protection Operation

View Job History Details

View the Media or Mount Paths of a Job History

View the Events of a Job History

View the Log Files of a Job History

View the Items that Were Not Indexed During Content Indexing

View the Items that Were Successfully Content Indexed

View Backup Job History

To view backup history:

From the CommCell Browser, right-click the entity (client computer, iDataAgent, backup set or subclient) whose backup history you want to view, click View, and then click View Backup History.
From the Backup History filter window select the filter options, if any, that you want to apply, and then click OK. The system displays the Backup Job History window.
Click OK.

View the Items That Were Protected During a Data Protection Operation

This option is available for File System-like agents.

Required Capability: none required

To view the list of items that were protected during a data protection operation.

From the CommCell Browser, right-click the entity whose history of data protection operations you want to view, click View, and then click the necessary options to view a job history.
From the Job History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK.
From the Job History window, right-click the operation whose list of protected items you want to view, and then select View backup file list/View Backed Up Messages. The Backup file List window displays a list of the backed up files/messages that were included in the backup job. You can use the Search option to find items in the window.
Click File -> Exit.
Click Close from the Job History window.

View the Items That Failed For a Data Protection Operation

A listing of files and folders that failed is not available for the Quick Recovery Agent, nor the Image Level and Image Level ProxyHost iDataAgents. These agents do not perform a file level backup/copy.

To view the list of items that failed for a data protection operation:

From the CommCell Browser, right-click the entity whose history of data protection operations you want to view, click View, and then click to view a job history.
From the Job History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK.
From the Job History window, right-click the operation whose list of failed items you want to view, and then select View Failed Items. The Unsuccessful Backup Files window (for DataArchiver Agents, Items On Which Archive Failed) displays those items that failed. If no items failed, a message to that effect is displayed.
Click Close.

View Job History Details

Required Capability: See Capabilities and Permitted Actions

To view the details of a job history:

From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click job history.
From the Job History Filter dialog box, select the filter options that you want to apply and click OK.
From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Job Details.
The Job Details dialog box appears, displaying detailed job history in General, Details, Phase Details and Attempts tabs for the selected job.
Click OK.

If viewing the details of a job with a pending or failed status, the Reason for Job Delay field will contain an Error Code, which, if clicked, will launch the customer support website displaying troubleshooting article(s) related to the specific issue.

View the Media or Mount Paths of a Job History

To view media or mount paths associated with a job history:

From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then select the appropriate history.
From the Job History window select the filter options, if any, that you want to apply, and then click OK.
From the job history widow, right-click the backup whose media or mount paths you want to view, and then click View Media.
The Media Used By Job ID window displays a list of media or mount paths used by the operation.
Click OK.

View the Events of a Job History

Required Capability: See Capabilities and Permitted Actions

To view the events associated with a job:

From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click Job History.
From the Job History Filter dialog box, select the filter options that you want to apply and click OK.
From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Events.
The All Found Events window gets displayed. If no events where found for the back up, a message is displayed to that effect.
Click Close.

View the Log Files of a Job History

Required Capability: See Capabilities and Permitted Actions

To view the log files of a Job History:

From the CommCell Browser, right-click the entity whose job history you want to view, and then click to view a job history.
From the job history filter window select the filter options, if any, that you want to apply, and then click OK.
From the job history window, right-click the job whose log files you want to view, and then click View Logs.
The contents of the log file related to the selected job history are displayed in the Log File for Job n window.

View the Items that Were Successfully Content Indexed

This option is available for operations that performed content indexing.

To view the list items that were not indexed during content indexing:

From the CommCell Browser, right-click the entity whose operations you want to view, click View, and then click the necessary options to view a job history.
From the Job History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK.
From the Job History window, right-click the job for which you want to view the successfully content indexed items, select View Content Index, and click Successful Items.
Click Close.
Click Close from the Job History window.

View the Items that Failed to Content Index

This option is available for operations that performed content indexing.

To view the list of items that failed to content index:

From the CommCell Browser, right-click the entity whose operations you want to view, click View, and then click the necessary options to view a job history.
From the Job History Filter dialog box, select the filter options, if any, that you want to apply, and then click OK.
From the Job History window, right-click the job for which you want to view the list of items failed to content index, select View Content Index, and click Failed Items.
Click Close.
Click Close from the Job History window.