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My Client Based and Billable Based Charge Back Report Show Different Charges
I Don't See My Storage Policy or Storage Policy Copy Information on My Billing Detail Report
I Cannot see QSM Billing and Costing Information on my Reports and Summaries
You did not assign the billable entity immediately after you assigned cost categories
Some data protection operations were charged using cost categories that were not charged to the billable entity.
You do not have the last version of the CommNet Agent.
Upgrade to the latest version of the CommNet Agent to receive storage policy and storage policy copy information on your billing detail reports.
The information is still in the QSM cache and has not yet been updated in the CommNet Browser
If the CommNet Server synchronizes with a QSMCell that has not run data collection since the last time that Cell was synchronized, the CommNet Server may not be updated with new information from the QSMCell. Try waiting a few minutes and then synchronize the QSMCell again by following the procedure Synchronize Cells.