Install the CommNet Server

Table of Contents

Install Requirements

Before You Begin

Install Procedure

Getting Started

Cluster Selection

Select Components for Installation

Set Up Microsoft SQL Server Instance

Set User Names and Passwords

Configure the CommCell® Console for Web-Based Administration

Install Remaining Cluster Nodes

Setup Complete

Post-Install Considerations

Install Requirements

CommNet is now merged with the Calypso software. When installing the CommNet software, by default, the CommServe components are automatically installed. Furthermore, this registers the CommNet Server with the CommServe computer for data collection and reporting services.

The following procedure describes the steps involved in installing the CommServe and CommNet Server for both cluster and non-cluster environment. The CommNet Server software must be installed before installing the CommNet Browser and SNMP Enabler.

A Microsoft SQL Server 2008 database instance (Enterprise Edition) with the appropriate service pack will be automatically installed while installing the software.

Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements - CommNet Server and in System Requirements - CommServe.

Review the following Install Requirements before installing the software:

General

Cluster Specific

Before You Begin

Install Procedure

Getting Started

1. Place the Software Installation Disc for the Windows platform into the disc drive.

After a few seconds, the installation program is launched.

If the installation program does not launch automatically:

  • Click the Start button on the Windows task bar, and then click Run.
  • Browse to the installation disc drive, select Setup.exe, click Open, then click OK.

NOTES

  • If you are installing on Windows Server Core editions, mount to Software Installation Disc through command line, go to the AMD64 folder and run Setup.exe.
2. Choose the language you want to use during installation. Click the down arrow and select the desired language from the drop-down list, and click Next to continue.
3. Select the option to install software on this computer.

NOTES

  • The options that appear on this screen depend on the computer in which the software is being installed.
4. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

Cluster Selection

If you are installing in clustered environment, follow the steps below. For non-clustered environment, skip to Select Components for Installation.
5. Select Configure a Virtual Server.

Click Next to continue.
6. Select the disk group in which the cluster group resides.

Click Next to continue.

Select Components for Installation
7. Select the component(s) to install.

NOTES

  • Your screen may look different from the example shown.
  • Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details.
  • If you wish to install the agent software for restore only, select Install Agents for Restore Only checkbox. See Installing Restore Only Agents for more information.
  • The Special Registry Keys In Use field will be highlighted when GalaxyInstallerFlags registry key is enabled. Move the mouse pointer over this field to see a list of registry keys that have been created in this computer.

Click Next to continue.

To install the CommNet Server, expand the following  Common Technology Engine folder, CommServe Modules and CommNet folder. Then select the following:

  • CommNet Server

The CommServe, CommCell Console and CommNet Browser will be selected by default. CommServe are located in the CommCell Module folder. CommNet Explorer is located in the CommNet folder. CommCell Console and CommNet Browser are located in CommCell Console folder.
8. Click YES to install Microsoft .NET Framework package.

NOTES

  • Follow the on-screen prompts for installing the Microsoft .NET Framework package.
  • If you are prompted to install the Service Pack for the Microsoft .NET Framework, click Yes.
  • This prompt is displayed only when Microsoft .NET Framework is not installed.
  • Once the Microsoft .NET Framework is installed, the software automatically installs the Microsoft Visual J# 2.0 package.
9. Click Yes to install the Java Runtime Environment (JRE) or click No if you would like to use the JRE Version already available in your computer.

Set Up Microsoft SQL Server Instance
10. Specify the SQL Server System Administrator password.

NOTES

  • This is the password for the administrator's account created by SQL during the installation.

Click Next to continue.
11. Click Yes to set up a dedicated instance of Microsoft SQL Server for the CommNet Server.

NOTES

  • This prompt will only be displayed if SQL Server database instance is not installed on this computer.
  • Clicking No will exit the install program.
12. Enter the Installation Path for the Database Engine.

NOTES

  • This is the location where you want to setup the Microsoft SQL Server System databases.

Click Browse to change directories.

Click Next to continue.

The install program installs the database instance.
13. Enter the MSSQL Server Installation Path.

NOTES

  • This is the location where you want to install Microsoft SQL Server.

Click Browse to change directories.

Click Next to continue.

This step may take several minutes to complete.
14. Enter the CommServe Client Name and the CommServe Host Name.

NOTES

  • The CommServe client name is the name of the computer.  This field is automatically populated.
  • The CommServe host name is the TCP/IP network interface name of the CommServe computer.  This field is automatically populated.
  • Do not use the following characters in the CommServe client name or the CommServe host name:
    \|`~!@#$%^&*()+=<>/?,[]{}:;'"

Click Next to continue.
15. Select Add programs to the Windows Firewall Exclusion List, if you wish to add CommCell programs and services to the Windows Firewall Exclusion List.

NOTES:

  • If Windows Firewall is enabled on the computer, this option is selected by default and must be enabled to proceed with the installation.
  • If Windows Firewall is disabled on the computer, you can select this option to add the programs and services to enabled CommCell operations across the firewall, if the firewall is enabled at a later time.

    You can either select this option during install or add the programs and services after installation. For adding the programs and services after installation, see Configure Windows Firewall to Allow CommCell Communication.

Click Next to continue.
16. Specify the location where you want to install the software.

NOTES

  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:
     / : * ? " < > |
    It is recommended that you use alphanumeric characters only.
  • If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well.
  • If a component has already been installed, this screen may not be displayed if the installer can use the same install location as previously used.

Click Browse to change directories.

Click Next to continue.
17. Specify the location of the database.

NOTES

  • Do not specify a mapped network drive.
  • You can either accept the default or select a different location on a local disk drive. However, you must ensure that the drive has at least 1GB of free space.
  • The directory file path selected should not be located on a FAT drive. A FAT drive cannot be supported as the location for this database because it does not allow a temporary sparse file to be generated when creating the database snapshot, which is required for data verification.
  • If the default metadata database directory is low in disk space, provide a path that is not associated with another application.

Click Browse to change directories.

Click Next to continue.
18. Select the Create a New Database option and click Next to continue.

NOTES

  • This screen may look different from the example shown.
19. Enter the network or local path where Disaster Recovery Backup files should be stored.

NOTES

  • For cluster, specify a shared drive.
  • If you selected Use Network Path, you must enter the Network share username and the Network share password.
    • The Network share username is the domain\username of the user that has administrative rights to the Disaster Recovery Backup destination path.
    • The Network share password is the password of the network share username.

Click Next to continue.

Set User Names and Passwords
20. Enter the CommCell Username and CommCell Password.

NOTES

  • The CommCell username and password will be used by the Administrator user to log on to the CommCell Console.  This user is automatically created during installation and, by default, has the necessary capabilities to perform all functions. Additional CommCell users with the same or less security rights can be created after the installation of the software.

Click Next to continue.
21. Select Setup Software Cache option to download the software updates automatically.

Select Schedule FTP Download of Automatic Updates option to schedule automatic FTP downloading of software updates.

Click Next to continue.
22. Schedule to download the latest software updates from the FTP site.

NOTES

  • This screen will appear, when you select the Schedule FTP Download of Automatic Updates option in the above step.
  • Automatic Updates Schedule allows automatic downloading of software updates on a single or weekly basis.
  • If you do not select this option, you can schedule these updates later from the CommCell Console.

Click Next to continue.
23. Specify the path where the update files from the FTP site should be stored.

NOTES

  • This prompt will only be displayed if the Setup Software Cache option was enabled. 

Click Next to continue.
24. If necessary, select this option to schedule an automatic installation of software updates.

NOTES

  • Schedule Install of Automatic Updates allows automatic installation of the necessary software updates on the computer on a single or weekly basis. If you do not select this option, you can schedule these updates later from the CommCell Console.
  • To avoid conflict, do not schedule the automatic installation of software updates to occur at the same time as the automatic FTP downloading of software updates.

  • If a component has already been installed, this screen will not be displayed; instead, the installer will use the same option as previously specified.

Click Next to continue.

Configure the CommCell® Console for Web-Based Administration
25. Click Yes to configure the CommCell Console for web administration, or Click No to continue without configuring the CommCell Console for web administration.

NOTES

  • The Internet Information Server (IIS) must be installed on this computer in order to configure for web administration.
  • Configuring this computer for web administration allows you to:
    • Access the CommCell Console and Books Online from a remote computer using a Web browser.
    • View CommCell reports via a Web browser.
    • Access Books Online by clicking the Help button (the icon with a ?) in the CommCell Console.
26. Select the storage policy through which you want to back up/archive the agent.

NOTES

  • A storage policy directs backup data to a media library.
  • If desired, you can change your storage policy selection at any time after you have installed the client software.
  • This screen may appear more than once, if you have selected multiple agents for installation. You will be prompted to configure the storage policy association for each of the selected agents.

Click Next to continue.

Install Remaining Cluster Nodes

If you are installing in clustered environment, follow the steps below to install on remaining nodes of the cluster. For non-clustered environment, skip to Setup Complete.
27. To install the software on the remaining nodes of the cluster, click Yes.

To complete the install for this node only, click No.
28. Select cluster nodes from the Preferred Nodes list and click the arrow button to move them to the Selected Nodes list.

NOTES

  • The list of Preferred Nodes displays all the nodes found in the cluster; from this list you should only select cluster nodes configured to host this cluster group server.
  • Do not select nodes that already have multiple instances installed. For more information, see Multi Instancing.

When you have completed your selections, click Next to continue.
29. Type the User Name and Password for the Domain Administrator account, so that the installer can perform the remote install/upgrade of the cluster nodes you selected in the previous step.

Click Next to continue.
30. The progress of the remote install for the cluster nodes is displayed; the install can be interrupted if necessary.

Click Stop to prevent installation to any nodes after the current ones complete.

Click Advanced Settings to specify any of the following:

  • Maximum number of nodes on which Setup can run simultaneously.
  • Time allocated for Setup to begin executing on each node, after which the install attempt will fail.
  • Time allocated for Setup to complete on each node, after which the install attempt will fail.

NOTES

  • If, during the remote install of a cluster node, setup fails to complete or is interrupted, you must perform a local install on that node. When you do, the install begins from where it left off, or from the beginning if necessary. For procedures, see Manually Installing the Software on a Passive Node.
31. Read the summary for remote installation to verify that all selected nodes were installed successfully.

NOTES

  • If any node installation fails, you must manually install the software on that node once the current installation is complete. (See Manually Installing the Software on a Passive Node for step-by-step instructions.)
  • The message displayed on your screen will reflect the status of the selected nodes, and may look different from the example.

Click Next to continue.

Setup Complete
32. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.
33. Click Next to continue.

NOTES

  • Schedules help ensure that the data protection operations for the Agent are automatically performed on a regular basis without user intervention. For more information, see Scheduling.
34. Setup displays the successfully installed components.

NOTES

  • The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.
  • If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents.
  • If Reboot Now button is displayed make sure to reboot the computer before performing any other operations from the computer.

Click Finish to close the install program.

The installation is now complete.

Post-Install Considerations

General

  • Review Install Considerations after installing the software.

  • Install post-release updates or Service Packs that may have been released after the release of the software. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommNet Browser.

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