Manually Installing the Software on a Passive Node

Table of Contents

Install Requirements

Install Procedure

Getting Started

Cluster Selection

Schedule Automatic Update

Verify Summary of Install Options

Install Remaining Cluster Nodes

Setup Complete

Post-Install Considerations

Install Requirements
For passive node(s) not available while installing the software, or for a cluster with the CommServe software installed on the physical nodes and the SQL database in the cluster group, you must manually install the software on the passive node(s) now.

The following procedure describes the steps involved in installing the software on a passive node.

Install Procedure

Getting Started
1. Place the Software Installation Disc for the Windows platform into the disc drive.

After a few seconds, the installation program is launched.

If the installation program does not launch automatically:

  • Click the Start button on the Windows task bar, and then click Run.
  • Browse to the installation disc drive, select Setup.exe, click Open, then click OK.

NOTES

  • If you are installing on Windows Server Core editions, mount to Software Installation Disc through command line, go to the AMD64 folder and run Setup.exe.
  
2. Choose the language you want to use during installation. Click the down arrow and select the desired language from the drop-down list, and click Next to continue.  
3. Select the option to install software.

NOTES

  
4. Select the option to install software on this computer.

NOTES

  • The options that appear on this screen depend on the computer in which the software is being installed.
  
5. Read the Welcome screen.

Click Next to continue, if no other applications are running.

  
6. Read the virus scanning software warning.

Click OK to continue, if virus scanning software is disabled.

  
7. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

 

Cluster Selection
8. Select Configure a Virtual Server.

Click Next to continue.
9. Select the disk group in which the cluster group resides.

Click Next to continue.

10. Click Yes to continue.
11. Click Yes to continue.
12. Specify the SQL Server System Administrator password.

NOTES

  • This is the password for the administrator's account created by SQL during the installation.

Click Next to continue.
13. Select Add programs to the Windows Firewall Exclusion List, to add CommCell programs and services to the Windows Firewall Exclusion List.

Click Next.

  This option enables CommCell operations across Windows firewall by adding CommCell programs and services to Windows firewall exclusion list.

It is recommended to select this option even if Windows firewall is disabled. This will allow the CommCell programs and services to function if the Windows firewall is enabled at a later time.

Schedule Automatic Update
14. If necessary, select this option to schedule an automatic installation of software updates.

NOTES

  • Schedule Install of Automatic Updates allows automatic installation of the necessary software updates on the computer on a single or weekly basis. If you do not select this option, you can schedule these updates later from the CommCell Console.
  • To avoid conflict, do not schedule the automatic installation of software updates to occur at the same time as the automatic FTP downloading of software updates.

  • If a component has already been installed, this screen will not be displayed; instead, the installer will use the same option as previously specified.

Click Next to continue.
15. Click Yes to configure the CommCell Console for web administration, or Click No to continue without configuring the CommCell Console for web administration.

NOTES

  • The Internet Information Server (IIS) must be installed on this computer in order to configure for web administration.
  • Configuring this computer for web administration allows you to:
    • Access the CommCell Console and Books Online from a remote computer using a Web browser.
    • View CommCell reports via a Web browser.
    • Access Books Online by clicking the Help button (the icon with a ?) in the CommCell Console.
 

Verify Summary of Install Options
16. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.
17. The System Reboot message may be displayed. If so, select one of the following:
  • Reboot Now
    If this option is displayed without the Skip Reboot option, the install program has found files required by the software that are in use and need to be replaced. If Reboot Now is displayed without the Skip Reboot option, reboot the computer at this point. The install program will automatically continue after the reboot.
  • Exit Setup
    If you want to exit the install program, click Exit Setup.

Install Remaining Cluster Nodes
18. To install/upgrade the software on the remaining nodes of the cluster, click Yes.

To complete the install for this node only, click No.
19. Select cluster nodes from the Preferred Nodes list and click the arrow button to move them to the Selected Nodes list.

NOTES

  • The list of Preferred Nodes displays all the nodes found in the cluster; from this list you should only select cluster nodes configured to host this cluster group server.
  • Do not select nodes that already have multiple instances installed. For more information, see Multi Instancing.

When you have completed your selections, click Next to continue.
20. Type the User Name and Password for the Domain Administrator account, so that the installer can perform the remote install/upgrade of the cluster nodes you selected in the previous step.

Click Next to continue.
21. The progress of the remote install for the cluster nodes is displayed; the install can be interrupted if necessary.

Click Stop to prevent installation to any nodes after the current ones complete.

Click Advanced Settings to specify any of the following:

  • Maximum number of nodes on which Setup can run simultaneously.
  • Time allocated for Setup to begin executing on each node, after which the install attempt will fail.
  • Time allocated for Setup to complete on each node, after which the install attempt will fail.

NOTES

  • If, during the remote install of a cluster node, setup fails to complete or is interrupted, you must perform a local install on that node. When you do, the install begins from where it left off, or from the beginning if necessary. For procedures, see Manually Installing the Software on a Passive Node.
22. Read the summary for remote installation to verify that all selected nodes were installed successfully.

NOTES

  • If any node installation fails, you must manually install the software on that node once the current installation is complete. (See Manually Installing the Software on a Passive Node for step-by-step instructions.)
  • The message displayed on your screen will reflect the status of the selected nodes, and may look different from the example.

Click Next to continue.

Setup Complete
23. Setup displays the successfully installed components.

NOTES

  • The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.
  • If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents.
  • If Reboot Now button is displayed make sure to reboot the computer before performing any other operations from the computer.

Click Finish to close the install program.

The installation is now complete.

Post-Install Considerations

General

  • Install post-release updates or Service Packs that may have been released after the release of the software. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell® console.

Firewall

If the CommServe is configured to communicate across a firewall, the following firewall related files must be manually copied from the active node to all the passive nodes:
  • <software installation path>/<software installation folder>/Base/FwHosts.txt
  • <software installation path>/<software installation folder>/Base/FwPeers.txt
  • <software installation path>/<software installation folder>/Base/FwPorts.txt

If for some reason the passive node is currently active, make sure to stop and restart Services after copying the files.