Custom Package

Windows Unix  

Table of contents

Related Topics

Overview

Requirements

Before You Begin

Create a Custom Package

Install using the Custom Package

Download Software Packages

Download the latest software package to perform the install.

Support

Provides comprehensive information on Custom Package support.

System Requirements

Verify that the computer in which you wish to install the software satisfies the System Requirements.

Overview

Custom Packages enable you to push smaller install packages through a network, which is useful for reducing WAN/LAN payload while installing remote clients.

Using Custom Packages, you can do the following:

This document describes the steps involved in creating a custom package and install using a custom package:

Requirements

General

Review the Installation procedures of the components you wish to include in the custom package to review the install requirements of the respective components.

Space Requirement

Before You Begin

Log on to the client as local Administrator or as a member of the Administrators group on that computer.

Create a Custom Package

Use the following procedure to create the custom package:

1. Place the Software Installation Disc for the Windows platform into the disc drive. After a few seconds, the installation program is launched.

Click Exit to close the install program.

 
2. Choose the language you want to use during installation. Click the down arrow and select the desired language from the drop-down list, and click Next to continue.
3. Click the Advanced options.
4. Click Create a custom install package.
5. Select the CPU type corresponding to the binaries that you wish to create the custom package.

NOTES

  • Select Win32 for a 32-bit package and WinX64 for a 64 bit package.

    You can determine this by verifying whether all the components that you wish to install in this computer are supported in 64-bit in System Requirements.

6. Specify the location where you wish to create the custom package. By default the custom package is created at C:\CustomInstallPackageName.

NOTES

  • Specify a folder under any drive. If the folder does not exist, it is automatically created.
  • Do not use the following characters when specifying the destination path:
     / : * ? " < > |
    It is recommended that you use alphanumeric characters only.

Click Browse to change directories.

Click Next to continue.

7. Select from the following:
  • Select Create a new instance option, to install the Agents on separate instance.
  • Select Install to existing instance option, to install the Agents on the existing instance.

Click Next

8. Select the components to create the custom package.

NOTES

  • Your screen may look different from the example shown.
  • The Special Registry Keys In Use field will be enabled when GalaxyInstallerFlags registry keys have been enabled on this computer. Hover over the field to see which keys have been set, as well as their values. For more information, see Registry Keys.

Click Next to continue.

9. Select from the following:
  • Select Save user answers in the custom package option, if you wish to use the current deployment setup and installation options for the custom package installation.

    The install options will be recorded in the install.xml located under <CustomInstallPackageName>\<selected_platform> folder. For example, C:\<CustomInstallPackageName>\<Win32|Win64>.

  • Select Create self extracting executable option, to create a self-extracting executable file for the custom package.
  • Select Include service pack option, to include the service pack, if it is available on the Software Installation Disc, when creating custom package.

Click Next.

CommServe Host Name

10. If this computer and the CommServe is separated by a firewall, select the Configure firewall services option and then click Next to continue.

For firewall options and configuration instructions, see Firewall Configuration and continue with the installation.

If firewall configuration is not required, click Next to continue.

11. Enter the fully qualified domain name of the CommServe Host Name. This should be TCP/IP network name. e.g., computer.company.com.

NOTES

  • The CommServe client name is the name of the computer.  This field is automatically populated.
  • Do not use space and the following characters when specifying a new name for the CommServe Host Name:

    \|`~!@#$%^&*()+=<>/?,[]{}:;'"

  • If a computer has already been installed, this screen will not be displayed; instead the installer will use the same Server Name as previously specified.
  • If you do not specify the CommServe Host Name, a window will be prompted to continue in decouple mode. Click Yes to continue to Decoupled Install. Click No to specify a CommServe Name and continue with the installation.

Click Next to continue.

12. Specify the network TCP port numbers associated with this instance.

Click Next to continue.

NOTES:

  • Each instance must have a unique set of static TCP port numbers. Note that this means at least one instance will be using non-registered port numbers.
  • Valid range for the port number is between 1024 and 65000.
  • Ensure that the port numbers specified here are within the valid range and are not used by any other services.
13. Specify the location where you want to install the software.

NOTES

  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:
     / : * ? " < > | #
    It is recommended that you use alphanumeric characters only.
  • If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well.
  • If a component is already installed in this computer, this screen may not be displayed. The software will be automatically installed in the same location that was previously specified.

Click Browse to change directories.

Click Next to continue.

Client Group Selection

14. Select a Client Group from the list.

Click Next to continue.

NOTES

  • This screen will be displayed if Client Groups are configured in the CommCell Console. For more information, see Client Computer Groups.
If you are creating the custom package for Workstation Backup Agent, then skip to Replication Policy Selection.

Global Filters Selection

15. This screen will be displayed if you have selected an agent that uses Global Filter options. Select the necessary Global Filter option for the default subclient and Click Next to continue.

NOTES

  • Select Use Cell level Policy to inherit the global filter policy configuration set for the CommCell, i.e., if the Use Global Filters on All Subclients option is selected in the Global Filters dialog box (from the CommCell Console’s Control Panel), then this policy will be applied to the default subclient as well. If is not selected, then the global filters will not be applied to the default subclient.
  • Select Always use Global filters to apply the global filters policy to the default subclient regardless of the policy set for the CommCell.
  • Select Do not use Global filters to disregard applying the global filters to the default subclient regardless of the policy set for the CommCell.
Click Next to continue.

Storage Policy Selection

16. This screen will be displayed if you have selected an agent that uses a Storage Policy. Select the storage policy through which you want to back up/archive the agent.

NOTES

  • A storage policy directs backup data to a media library.
  • If desired, you can change your storage policy selection at any time after you have installed the client software.
  • This screen may appear more than once, if you have selected multiple agents for installation. You will be prompted to configure the storage policy association for each of the selected agents.

Click Next to continue.

SQL Server Auto Discovery Option

17. This screen will be displayed if you have selected Microsoft SQL Server iDataAgent. When Auto Discover Instances is selected, instances are automatically discovered every 24 hours or whenever the Communications Service (GxCVD) service is restarted.

Replication Policy Selection

18. This screen will be displayed if you have selected Workstation Backup Agent. Select the replication policy with which you want to create the Replication Set/Replication Pair(s) for data replication. Replication Policies applicable for your agent will be available for selection.

Click Next to continue.

Verify Summary of Install Options

19. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

20. Specify the name and location of the self-extracting executable file.

Select the option Cleanup custom package folders and only retain the self-extracting exe to clean up the installation files and folders in the custom package destination folder.

Click Next to proceed.

21. The self-extracting executable file is created in the specified location. Click OK to exit.

See Install using the Custom Package for procedure to install the software using the Custom package.

Install using the Custom Package

Use the following procedure to install using the custom package self extracting file.

  You can also install the custom package from the installation batch (install.bat) file. Locate the custom package and double-click the .exe file in order to extract it. Double-click the install.bat file to start the installation.

For Example, for a Windows X64 system using default paths, this file can be located at C:\CustomPackageName\WinX64\install.bat.

1. Locate the custom package and double-click the .exe file to start the installation.  
2. Custom Installation Package screen will be displayed. Click Next to continue.  
3. Click Next.
4. The silent installation procedure begins with the command prompt option. Enter 'y' to proceed with the installation.

The installation proceeds silently with the message, "Please Wait...". This might take several minutes to complete.

5. When the installation is complete, a success message will be displayed.

If the installation encounters a problem and results in a failure, a simple failure message will be displayed along with the location of the complete installation log file. You can review the log file for details on the cause of failure, and troubleshooting tips, if any applicable.

Back to top