Install the CommServe SNMP Enabler

Table of Contents

Install Requirements

Before You Begin

Install Procedure

Getting Started

Cluster Selection

Select Components for Installation

Set Up the Required Privileges

SNMP Trap Configuration

Verify Summary of Install Options

Remove the Required Privileges

Post-Install Considerations

Install Requirements

The following procedure describes the steps involved in installing the CommServe SNMP Enabler on both clustered and non-clustered environment.

The CommServe SNMP Enabler software must be installed on the CommServe computer.

Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements - CommServe for a cluster.

Review the following Install Requirements before installing the software:

General

Verify that SNMP Services for Windows are running on the CommServe computer.
Obtain a valid license for the CommServe SNMP Enabler software.
SNMP Version 1 (SNMPv1) is the currently supported SNMP protocol.

Cluster

In a clustered environment, the CommServe SNMP Enabler can be installed from the active node in the cluster group using the following procedure. The software can also be automatically installed on all available passive nodes when the software is installed in the cluster group, or you can choose to install any passive node(s) separately.

Check the following on the cluster computer in which you wish to install the software:
- Cluster software is installed and running.
- Active and passive nodes are available.
- Disk array devices configured with access to the shared array.
- Public Network Interface Card is bound first, before the private Network Interface Card. (Does not apply to NetWare Cluster.)

Before You Begin

Log on to the CommServe computer as a member of the Domain Administrator group on that computer.
On a clustered computer, ensure that you are logged on to the active node as the Domain User with administrative privileges to all nodes on the cluster.

Install Procedure

Getting Started

1.	Place the Software Installation Disc for the Windows platform into the disc drive. After a few seconds, the installation program is launched. If the installation program does not launch automatically: Click the Start button on the Windows task bar, and then click Run. Browse to the installation disc drive, select Setup.exe, click Open, then click OK. NOTES If you are installing on Windows Server Core editions, mount to Software Installation Disc through command line, go to the AMD64 folder and run Setup.exe.
2.	Choose the language you want to use during installation. Click the down arrow and select the desired language from the drop-down list, and click Next to continue.
3.	Select the option to install software on this computer. NOTES The options that appear on this screen depend on the computer in which the software is being installed.
4.	Read the license agreement, then select I accept the terms in the license agreement. Click Next to continue.
Cluster Selection If you are installing in clustered environment, follow the steps below. For non-clustered environment, skip to Select Components for Installation.
5.	Select Configure a Virtual Server. Click Next to continue. NOTES You will only see this screen if you are installing the SNMP Enabler software onto a physical node with the CommServe Database residing in the cluster group.
6.	Select the disk group in which the cluster group resides. Click Next to continue.
Select Components for Installation
7.	Select the component(s) to install. NOTES Your screen may look different from the example shown. Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details. If you wish to install the agent software for restore only, select Install Agents for Restore Only checkbox. See Installing Restore Only Agents for more information. The Special Registry Keys In Use field will be highlighted when GalaxyInstallerFlags registry key is enabled. Move the mouse pointer over this field to see a list of registry keys that have been created in this computer. Click Next to continue. To install the CommServe SNMP Enabler, expand the CommServe Modules folder and select the following: CommServe SNMP Enabler
Set Up the Required Privileges
8.	Click Yes to set up the required privileges for the local administrators group. NOTES This option will only appear if the Windows user account used to install the software does not have the required administrator rights (e.g., if the operating system was newly installed). If you choose to click Yes, the install program will automatically assign the required rights to your account. You may be prompted to log off and log back on to continue the installation. If you choose to click No, the installation will be aborted. You will be prompted at the end of the installation to decide if you want these privileges to be revoked. The install program checks your Windows user account for the following necessary operating system rights: Right to increase quotas (this is referred to as adjust memory quotas for a process on Windows Server 2003). Right to act as a part of the operating system. Right to replace a process level token.
SNMP Trap Configuration
9.	Add alert lists and trap destinations to the SNMP service: Type a name for the group of computers to receive SNMP traps in the Community name pane. Click Add to list to add the name of the community to the drop down menu. Click Add to add destination computer(s) that will receive SNMP traps.
Verify Summary of Install Options
10.	Verify the summary of selected options. NOTES The Summary on your screen should reflect the components you selected for install, and may look different from the example shown. Click Next to continue or Back to change any of the options. The install program now starts copying the software to the computer. This step may take several minutes to complete.
11.	The System Reboot message may be displayed. If so, select one of the following: Reboot Now If this option is displayed without the Skip Reboot option, the install program has found files required by the software that are in use and need to be replaced. If Reboot Now is displayed without the Skip Reboot option, reboot the computer at this point. The install program will automatically continue after the reboot. Exit Setup If you want to exit the install program, click Exit Setup.
Remove the Required Privileges
12.	Click Yes to remove the privileges that were assigned earlier by the install program. If you do not wish to remove them, click No. NOTES This option will only be displayed if you were prompted to assign the privileges earlier in the installation.
Install Remaining Cluster Nodes If you are installing in clustered environment, follow the steps below to install on remaining nodes of the cluster. For non-clustered environment, skip to Setup Complete.
13.	To install/upgrade the software on the remaining nodes of the cluster, click Yes. To complete the install for this node only, click No.
14.	Select cluster nodes from the Preferred Nodes list and click the arrow button to move them to the Selected Nodes list. NOTES The list of Preferred Nodes displays all the nodes found in the cluster; from this list you should only select cluster nodes configured to host this cluster group server. Do not select nodes that already have multiple instances installed. For more information, see Multi Instancing. When you have completed your selections, click Next to continue.
15.	Type the User Name and Password for the Domain Administrator account, so that the installer can perform the remote install/upgrade of the cluster nodes you selected in the previous step. Click Next to continue.
16.	The progress of the remote install for the cluster nodes is displayed; the install can be interrupted if necessary. Click Stop to prevent installation to any nodes after the current ones complete. Click Advanced Settings to specify any of the following: Maximum number of nodes on which Setup can run simultaneously. Time allocated for Setup to begin executing on each node, after which the install attempt will fail. Time allocated for Setup to complete on each node, after which the install attempt will fail. NOTES If, during the remote install of a cluster node, setup fails to complete or is interrupted, you must perform a local install on that node. When you do, the install begins from where it left off, or from the beginning if necessary. For procedures, see Manually Installing the Software on a Passive Node.
17.	Read the summary for remote installation to verify that all selected nodes were installed successfully. NOTES If any node installation fails, you must manually install the software on that node once the current installation is complete. (See Manually Installing the Software on a Passive Node for step-by-step instructions.) The message displayed on your screen will reflect the status of the selected nodes, and may look different from the example. Click Next to continue.
Setup Complete
18.	Setup displays the successfully installed components. NOTES The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown. If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents. If Reboot Now button is displayed make sure to reboot the computer before performing any other operations from the computer. Click Finish to close the install program. The installation is now complete.
19.	If you are installing in a clustered environment, proceed as follows, based on your installation configuration: If you installed both the CommServe software and the CommServe database in the cluster group: Fail over the disk group containing the CommServe to the passive nodes at least once, so that the configurations to the passive node occur. This must be done before installing any other software components. The install program updates the passive nodes on the cluster so that the cluster group server can fail over. A program to create the CommServe Data Source Name (DSN) is launched automatically on each passive node. Fail back the nodes, then continue on to the MediaAgent installation. If the passive node was not available while installing the software, you must manually install the software on the passive node now. (See Manually Installing the Software on a Passive Node for step-by-step instructions.) You must install the CommCell Console on a physical node of the cluster before proceeding. For instructions, see Install the CommCell Console - Windows. If you installed the CommServe software on the active physical node, and the SQL database resides in a cluster group, you must now install the CommServe software on every passive node as well. For step-by-step instructions, see Manually Installing the Software on a Passive Node.
Post-Install Considerations
Once the CommServe SNMP Enabler software is installed, verify that each computer defined during the installation to receive SNMP Traps is properly set up through their trap receiver software.