Data Protection SLA Report

This report shows the SLA (Service Level Agreement) coverage average for all of the clients, applications, and subclients for selected CommCells, as compared against the admissible SLA defined in the SLA Setup dialog box that can be used by selecting Setup>SLA Configuration from the CommNet Browser. The performance ratings included in this report allow you to quickly determine if your CommCells, clients, applications, and subclients have adequate data protection coverage. Note that you can exclude those subclients created in command line  for DB2, Informix, Oracle, Oracle RAC and SAP agents, if necessary.

The report emphasizes the subclients that are not within the set limits by pointing out the data with a red icon which require attention.

Summary for all selected CommCells

This section of the report shows:

CommCells SLA

The pie chart shows as a percentage comparison the number of CommCells that are above and below the Admissible SLA.

The table shows the SLA and the Admissible SLA for each CommCell. A yellow icon indicates if that CommCell is below the Admissible SLA.

Clients SLA

The pie chart shows as a percentage comparison the number of Clients that are above and below the Admissible SLA.

The table shows the SLA and the Admissible SLA for each client. A yellow icon indicates if that client is below the Admissible SLA.

Applications SLA

The pie chart shows as a percentage comparison the number of applications that are above and below the Admissible SLA.

The table shows the SLA and the Admissible SLA for each application. The yellow icon indicates if that application is below the Admissible SLA.

Individual CommCells

<CommCell>

This section of the report shows:

• The following information for the CommCell:
  • The admissible SLA.
  • The average SLA for the CommCell.
  • A pie chart shows as a percentage comparison the number of subclients for the CommCell that are above and below the Admissible SLA.
• The following information for each application of the CommCell:
  • The average SLA for the application.
  • A pie chart that shows as a percentage comparison the number of subclients for the application that are above and below the Admissible SLA.
  • A table that includes the application's clients, backup sets and subclients, along with their SLA averages. Each short-term and long-term coverage category is indicated with a red or green icon. The red icon indicates that for this coverage category there is insufficient data protection coverage and the green icon indicates that there is sufficient data protection coverage, as defined in the SLA Setup dialog box .
  • For any column other than the Short-term No DP Failures <n> day(s) column, you can click any of these icons to further view the Data Protection Coverage Report and look at the coverage across days, weeks, months, or years. From the Data Protection Coverage Report, the Data Protection Detail Report can be accessed to look at various attempted data protection operations for a period of time and the failure reasons that have brought the SLA down. For the Short-term No DP Failures <n> day(s) column, click any icon to view the Data Protection Detail Report.

NOTES

The graphs and charts for Quick Recovery Agent differ slightly from those of other agents. These differences are due to the first Incremental volume update not being considered as full in the back up model and data protection only through Incremental volume updates. Hence, all short-term and long-term full data protection columns display No Coverage. Additionally, as the SLA is based on Full data protection schedules and does not display for Quick Recovery, the SLA shows as significantly lower than the default Admissible SLA for other agents.

Keywords: Client Risk Analysis Report, Backup SLA Report