Management - Content Indexing and Search

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Audit Trail

Alerts

Space Check and Alerts

Applying Updates for the Content Indexing Engine

Job Management

Related Reports

Content Index Pruning

CommCell Migration

Content Indexing Services

Content Indexing Options for Jobs on a Storage Policy


Audit Trail

Operations performed with this feature are recorded in the Audit Trail. See Audit Trail for more information.


Alerts

The following Alert can be generated if configured:

See Alerts and Monitoring for more information.


Space Check and Alerts

The Space Check feature monitors consumed space and free space remaining in the computer in which the Content Indexing Engine is installed. An event is generated in the Event Viewer when limited space and consumed space are detected in the computer in which the Content Indexing Engine. A Disk Space Low alert, if configured, will be generated if the disk space falls below the defined threshold.

See Space Check for more information.

The following alerts can be generated, if alerts are configured:

See Alerts and Monitoring for more information.

 

It is recommended that the <DISK SPACE INFO> token be included in the notification message if configuring a Client alert with Disk Space Low criteria. This will provide detailed information including when and where the low disk space was detected.


Applying Updates for the Content Indexing Engine

Consider the following for applying updates in computers with the Content Indexing Engine software:

Updates for the Content Indexing Engine can be installed interactively - Automatic Update are not supported. Use the following sequence to install the updates on these computers:

  1. Verify that no Content Indexing jobs are in progress or scheduled to occur while installing the updates. If Content Indexing jobs are running or scheduled to run, either install the update at another time or kill the job in the Job Controller and disable all Content Indexing jobs from the CommServe Properties (Activity Control) dialog box in the CommCell Console.
  2. First, stop the Content Indexing Services in all the Index/Storage Nodes and then stop the services in the Admin Node.

    Follow the below procedure to stop the services:

    1. Log on to the computer containing the Content Indexing Engine software.
    2. Click Start menu, and then click Run.
    3. Type services.msc in the text field and press enter.
    4. From the services.msc console, Right-click the FAST ESP service, and then click Stop.
  3. Install the necessary Updates.
  4. First, start the Content Indexing Services in the Admin Node, and then start the services in all the Index/Storage Nodes.

    Follow the below procedure to start the services:

    1. Log on to the computer containing the Content Indexing Engine software.
    2. Click Start menu, and then click Run.
    3. Type services.msc in the text field and press enter.
    4. From the services.msc console, Right-click the FAST ESP service, and click Start.
  5. Enable Activity Control if it was disabled and re-run the job if necessary.
When installing updates, make sure that all nodes in a multi-node setup have the same set of updates - mismatches in the updates should be avoided

Job Management

Both the Online and Offline Content Indexing jobs are restartable. See Job Preemption Control for more information. If necessary, you can specify the maximum number of allowed restart attempts and the interval between restart attempts. See Specify Job Restartability for the CommCell.

You can also set the Job Retries and Job Running Time options when initiating a job. See Restarting Jobs and Job Running Time for more information. See Start or Schedule Offline Content Indexing Operations and Start or Schedule Online Content Indexing Operations for step-by-step instructions.


Related Reports


Content Index Pruning

When you prune data based on data retention rules, the corresponding content index for the data also gets pruned from the content indexing engine. For more information on pruning data using data retention rules, see Data Aging. However, if there are multiple copies of the data and you are pruning the data in only one of the copies, then the content index for that data does not get pruned automatically. Use nDocumentAgingPeriodInDays key to manage the frequency of pruning of Tagged data in the database.

Note that, when you disable content indexing for a storage policy, a warning message is displayed prompting you to whether de-configure and remove all the content indexes associated with this policy. On selecting Yes, all the content indexes associated with the specific storage policy gets pruned and the content indexing feature is disabled. On selecting No, the content indexes are retained, but the content indexing feature will be disabled for the storage policy.

Setting the Retention Days for Content Indexes

By default, the content indexes get pruned along with the data based on the data retention rules. Use the following steps if you want to retain the content indexes for a specific number of days and prune it before pruning the data.

  1. From the CommCell Browser, navigate to Policies | Storage Policies.
  2. Right-click the <Storage Policy> and select Properties.
  3. Click the Content Indexing tab.
  4. Click the Retention tab.
  5. Select Retain for n Days and specify the number of days until which the content index will be retained from the start of the backup job.

    Note that if the specified number of days is greater than the retention days set for the backup job, then the index will get pruned along with the backed up data.

  6. Click OK.

CommCell Migration

When you migrate a client from one CommCell to another, all the protected/archive data associated with that client needs to be re-content indexed. For more information on content indexing protected/archive data, see Offline Content Indexing.

Also, if you are migrating a client with Online Content Indexing agent, you need to uninstall the Online Content Indexing agent and re-install it in the new CommCell.


Content Indexing Services

Once you have installed the Content Indexing Engine, the Content Indexing Services get started automatically. In a multi-node setup, when you need to manually stop the services, make sure that you stop the services in all the index/storage nodes first and then finally stop the services in the admin node. For step-by-step instructions on stopping the services, see Stop Content Indexing Services.

Similarly, when you are manually starting the content indexing services, make sure that you start the services in the admin node first and then the start the services in all the index/storage nodes. For step-by-step instructions on starting the services, see Start Content Indexing Services.

If you need to reboot the admin node, make sure that you stop the services in all the nodes first and then reboot the admin node.


Content Indexing Options for Jobs on a Storage Policy

You can use the following content indexing options for jobs on a storage policy :

Pick for Content Indexing

This option allows you to select a job for content indexing. Once selected, the Content Index Status field for the specific job will be changed to Picked (i.e., the next content indexing operation will include this job for content indexing). For step-by-step instructions on selecting a job for content indexing, see Select/Prevent Content Indexing for a Job on a Storage Policy.

Prevent Content Index

This option allows you to prevent a job from being content indexed. You can apply this option to those jobs that were previously selected for content indexing. On selecting this option, the Content Index Status field for the specific job will be changed to Not Picked (i.e., the next content indexing operation will not include this job for content indexing). For step-by-step instructions on preventing a job for content indexing, see Select/Prevent Content Indexing for a Job on a Storage Policy.

Re-Pick for Content Index

This option allows you to re-select a job for content indexing. You can apply this option only to those jobs that were previously content indexed (i.e., when the Content Index Status is Success). On selecting this option, the Content Index Status field for the specific job will be changed to Picked (i.e., the next content indexing operation will include this job for content indexing). For step-by-step instructions on selecting a job for content indexing, see Select/Prevent Content Indexing for a Job on a Storage Policy.

In order to re-pick multiple jobs, you need to first delete the content index of the selected jobs and then pick the jobs for content indexing.

Similarly, if you want to re-pick a partially content indexed job (with content index status partial) for content indexing, you need to first prevent content indexing for the job and then pick the job for content indexing.

Delete Content Index

This option allows you to delete the content indexes for a job that was previously content indexed and also prevents the job from being content indexed further. Once deleted, the Content Index Status for the specific job will be changed to Not Picked (i.e., the next content indexing operation will not include this job for content indexing). For step-by-step instructions on deleting the content indexes for a job on a storage policy, see Delete Content Indexes for a Job on a Storage Policy.


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