Restoring Data from Search Results

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Overview

Search Console

Important Considerations

Overview

Once you have performed a search as described in Data Discovery and Search - How To, data objects containing the specified keyword(s) or patterns will be returned as search results displayed in the search interface. Because the searchable indexes do not contain full copies of the data objects, the search results from the protected/archived data must be restored in order to view the entire contents of the files or e-mails. The method by which full copies of data objects returned as search results can be restored varies by search tool, as described in the sections below.

Prior to restoring the search results, ensure that you have the appropriate security permissions configured as described in Security.

Search Console

You can restore full copies of data objects returned as search results from offline content indexes, using the Restore option in the search result page. Once restored, the data is viewable and the selected search results are added to the MyResults review set.

When using the Restore option from the search result page, note that a maximum of 2000 search items can be restored from the search result page at a time.

When restoring emails, end-users also have the facility to restore the emails directly to their mailbox. The Exchange emails are restored to the Recovered Items folder in the user's mailbox, whereas the Lotus Notes emails are restored to the original location from where it was backed up.

For step-by-step instructions, see Search and Restore Data Using the Search Console.

Restore to Review Set

The CommCell Console also enables you to restore the items discovered from a search query directly to a new or existing Review Set in the Web Search Client, using the Content Director Policy. The user has the ability to choose the Web Search Client as well as the user for which the Review Set will be created. For more information, see Content Director Policy. For step-by-step instructions, see Create/Modify a Content Director Policy.

Important Considerations

• When restoring data from search results, note that if the selected data is of the same data type, then it is restored in their native file format in the native application. If the selected data has multiple data types, it is restored as files.

  For example, the search from Content Director Policy in the CommCell Console supports the following data types:

  • Exchange Mail
    • Archived Mail - Data Migration Archiver data
    • Journaled Mail - Compliance Archiver data
    • Protected Mail - Exchange iDataAgent protected data
  • Files
    • Archived Files
    • Protected Files
  • Lotus Notes
    • Lotus Notes Archived Mail
  • SharePoint
    • Archived Documents
    • Protected Documents

  If you select only Archived mails from the search results, then the selected data gets restored to the specified mailbox. If you select Archived mails along with Journal mails or Protected mails, the selected data gets restored as files (i.e., .msg files).

  The following table provides information on how data is restored in the Search Console. This is based on the data selected for restore.

  Application/Data Type	Search Console
  Microsoft Exchange
  Microsoft Exchange messages only	Restored as .msg files.
  Microsoft Exchange messages along with other data types	Restored as .msg files.
  Domino Mailbox Archiver
  Domino Mailbox messages only	Restored as .xml files.
  Domino Mailbox messages along with other data types	Restored as .xml files.
  SharePoint Documents
  SharePoint Documents only	Restored in the native file formats.
  SharePoint Documents along with other data types	Restored in the native file formats.
  File System Data
  Windows and Unix file system data	Restored in the native file formats.
  Lotus Notes/Domino Server
  Lotus Notes Emails	Restored in the native file formats.

• In order to restore Lotus Notes emails, you need to install the Lotus Notes Client on a 32-bit Web Search Server.
• When you perform a multi-application restore, if the destination is a Unix or a NetWare computer, note that you can only restore a File System data type to the destination location.
• Prior to restoring Exchange emails from the search results in the Search Console, make sure that Outlook 2003 or above is installed on the web server, or else the restore operation will fail.

  Similarly, prior to restoring Exchange emails along with other data types from the search results, make sure that Outlook 2003 or above is installed on the destination client, or else the restore operation may fail.

• When restoring email messages with .msg file format from the search result, note that you cannot restore an email message containing 15 or more nested email messages. This is a limitation in .msg file format as mentioned in the Microsoft KB article 171907.
• You can restore and view Microsoft Exchange messages from the Search Console on a Macintosh client using Entourage.
• Storing job results on a UNC path is not supported for Windows File System iDataAgents in the following cases:
  • In-place restore of the system state
  • Full system restores
  • Data restored from Search Results

  When using these options you must store or change the job results to a local drive. (For step-by-step instructions, see Change the Job Results Path of a Client.)

• When restoring a public folder data, note that you cannot restore the data directly to a public folder. You can only restore the public folder data to any mailbox.
• For File System iDataAgents search and restore will restore the data as well as the ACLs.
• For File Archiver agent instances use GXHSMRESTORE_NAS_SEC_ACL key to restore security ACLs.
• For restoring Unicode files, set useLocalization key to 1.

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