as a remote web-based
application, which allows you to access the CommCell Console remotely via any
computer running a supported platform and Java-enabled web browser. For
comprehensive information on supported platforms, see
System Requirements - CommCell Console as a Remote Web-Based Application.
The following sections describe how to run the CommCell Console
The stand-alone version of the CommCell Console can be run
either locally from the CommServe or remotely on a client computer. The CommCell Console
is automatically installed during the CommServe installation.
To run the CommCell Console as a stand-alone application, the
CommCell Console release level must be the same as the CommServe
release level. Otherwise, the CommCell Console must be run as a
remote web-based application.
To run the CommCell Console as a Stand-Alone Application, see the following
steps:
Run the CommCell Console as a Stand-Alone Application - Windows
Before you Begin
Ensure that the CommServe services are running on the CommServe computer.
Ensure that the version of the CommCell Console you are using is the same
version as the CommServe.
Ensure that you have a valid user account.
To run
the CommCell Console as a Stand-Alone Application on a Windows computer:
Launch the CommCell Console from the Start | Programs menu, or by
clicking the CommCell Console icon on your desktop.
Enter the User Name, Password, and name of the CommCell you
wish to connect to.
Click OK to
continue.
If you have not activated the license yet, you will receive a
reminder prompt to do so.
Click OK to continue.
In a few moments, the CommCell Console will open.
Run the CommCell Console as a Stand-Alone
Application - Macintosh
Before you Begin
Ensure that the CommServe services are running on the CommServe computer.
Ensure that the version of the CommCell Console you are using is the same
version as the CommServe.
Ensure that you have a valid user account.
To run the CommCell Console
as a Stand-Alone Application on a Macintosh computer:
Log on as a root user to the Macintosh computer that has the CommCell Console
(stand-alone application version) installed.
From a Terminal window, type console and press
Return. The Connect to CommCell window
is displayed.
From the Connect to CommCell window,
type a valid user name and password for the CommCell in the
User Name and
Password fields. Then type the name of the CommCell in the
CommCell field. If you had previously
logged on to the CommCell Console and are logging back in, select the
CommCell name from the appropriate list. Click OK to log in.
In a few moments, the CommCell Console will open.
Run the CommCell Console as a
Stand-Alone Application in a Specific Language
Before you Begin
To access
the CommCell Console as a Stand-Alone Application in a specific language, you need the following:
The ISO Language and Country codes for the supported language in which you
would like to run the application. (For information on supported languages,
see Support Information -
Languages.)
Some commonly used ISO Language and Country
codes are:
English: -Duser.language=en -Duser.country=US
Chinese: -Duser.language=zh -Duser.country=CN
German: -Duser.language=de -Duser.country=DE
Spanish: -Duser.language=es -Duser.country=MX
To
run the CommCell Console as a Stand-Alone Application in a specific language:
Edit the CommCell Console Stand-Alone Application shortcut.
Before you edit the shortcut, make a copy of it.
Right-click on the shortcut, and select Properties.
Edit the Target field with the appropriate ISO Language and Country
codes.
For example, to start the application in French, use the codes: -Duser.language=fr -Duser.country=FR;therefore, the shortcut would be edited as follows:
Once the CommCell Console software is installed on the CommServe computer, you can access the CommCell
Console remotely from any computer using a Java-enabled web browser. The web-based version of the CommCell
Console uses the Java Web Start application and has the same appearance and functionality as the installable CommCell
Console application.
When accessing the CommCell Console remotely for the first time,
Java Web Start provides you with the option of creating Desktop and Start menu
icons for the CommCell Console. If you choose to create these icons, you will be
able to remotely access the CommCell Console directly from the Desktop or Start
menu without having to enter the CommServe name and alias in the web browser
each time. You also retain the option of continuing to remotely access the
CommCell Console via a web browser if desired.
If you choose not to create these shortcuts, you must launch a web browser
and enter the CommServe name and alias each time you wish to remotely access the
CommCell Console.
Note that the IIS Server must be configured for accessing the CommCell
Console as a Remote Web-Based Application. See
Web Administration for more information.
To run the CommCell Console as a Remote Web-Based Application, see the
following steps:
Run the CommCell Console as a Remote Web-Based
Application - Windows
Before you Begin
To access
the CommCell Console as a Remote Web-Based Application, you need the following:
The CommServe computer must have
Microsoft Internet Information Service (IIS) 4 or higher Web Server
installed.
The CommCell Console must be configured for web administration during installation.
If you are using an alternate computer for web administration:
Logon to the computer as an
Administrator or a member of the Administrator's group.
Remote access to the CommServe may not be available for computers running
outside of a firewall. To enable web access to the CommServe in this
scenario, you
must enable the firewall port specified in Microsoft Internet
Information Service (IIS) Web Server on the CommNet Server. (By default,
this port is 80.)
The Java Web Start application may fail to launch if the Java cache
contains corrupted files. To resolve this issue. open the Java Control Panel
(located in the Windows Control Panel) and delete all Temporary Internet
Files. Then, close and relaunch the CommCell Console.
To
manually run the CommCell Console as a Remote Web-Based Application:
Open a Java-enabled web browser from any computer with which the
CommServe is accessible.
Type the URL of the CommServe in the browser.
By default, the URL is: http://<CommServe_name>/<web_alias>.
If you are using the IIS
of an alternate computer, the default URL is http://<name
of computer with IIS installed>/<web_alias>.
Note that the alternate computer must have IIS and the CommCell Console installed and
the IIS Server settings must be configured to use the alternate computer's
IIS server.
The first time you attempt to access the CommServe remotely, the system will check to see whether the
Java plug-in is installed. If it is not, you
will be given the option to download and install it.
When prompted by the Java plug-in installation window, select the
desired
location and then follow the instructions to download and install it.
If prompted to use the Java plug-in as your default JRE, click Yes.
In a few moments, the Connect To CommCell window
appears.
To
run the CommCell Console as a Remote Web-Based Application using Java Web Start:
Open a Java-enabled web browser from any computer with which the
CommServe is accessible.
Type the URL of the CommServe in the browser.
By default, the URL is: http://<CommServe_name>/<web_alias>
If you are using the IIS of an alternate computer, the default URL is
http://<name
of computer with IIS installed>/<web_alias>.
Note that the alternate computer must have IIS and the CommCell Console
installed and the IIS Server settings must be configured to use the
alternate computer's IIS server.
Click Yes if you wish to create Desktop and Start menu shortcuts
for the CommCell Console.
These shortcuts will allow you to subsequently access the CommCell
Console by
either clicking the Desktop icon or navigating to the software's folder in
the Start | Programs menu.
If you do not wish to create these shortcuts, click No.
Note that this option will only appear the first time you remotely access
the CommCell Console from that computer.
In the Welcome dialog box, type the username, password, and
CommServe name.
In a few moments, the CommCell Console will be displayed.
Run the CommCell Console as a Remote
Web-Based Application - Linux
Before you Begin
To access
the CommCell Console as a Remote Web-Based Application, you need the following:
To
run the CommCell Console as a Remote Web-Based Application on Linux.
Make a symlink to /usr/java/j*/jre/plug-ins/i386/ns610/libjavaplugin_oji.so
in the mozilla1.0.1 plug-in directory.
From any computer on the network, open a Java-enabled Web browser.
Type the URL of the CommServe in the browser.
The first time you attempt to access the CommServe remotely, the software will check to see whether the plug-in is installed. If it is not, you
will be given the option to download and install it.
When prompted by the Java plug-in installation window, select the
location, and then follow instructions to download and install it.
If prompted to use the Java plug-in as your default JRE, click Yes.
In a few moments, the Connect To CommCell window
appears.
You can view a list of software components installed on a given client
computer by right-clicking the client computer, selecting View, and then
selecting Installed Software. This dialog box will show all components
installed on the client, including those that do not appear as separate
components under the client node in the CommCell Console (such as Offline Mining
components).
Certain users do not need access to all options in the CommCell, particularly
administrative functions such as those in Control Panel. Therefore, you can
limit the features and options that these users can access by creating the
nRestrictedViewEnabled registry key at the CommCell root node.
The nRestrictedViewEnabled registry key creates the CV_Restricted_Visibility
user group. When assigned to this user group, members can see only a portion of
all available options in the CommCell. The following elements are excluded from
the restricted view of the CommCell Console:
Tools menu
Toolbar buttons including Scheduler, Control Panel, Add/Remove Software,
Library and Drive Configuration, Data Replication Monitor, and EZ Operation
CommCell Browser nodes including Security, Storage Resources, Policies,
Content Director, and Cost Analysis
At the CommCell root node, the right-click menu and all related options
At the Client Computers node, all options on the right-click menu,
except for Filter Client
At each client computer node, the Properties and Send Log Files options
on the right-click menu
The following elements are included in the restricted view of the CommCell
Console:
Menus including File, View, Windows, and Help
Toolbar buttons including Summary, Job Controller, Event Viewer, Browse
& Recover, Reports, and Help
CommCell Browser nodes including the CommCell root node, Client
Computers, and Reports
The Filter Client option on the right-click menu of the Client Computers
node
All options on the right-click menu for each client computer node,
except for Properties and Send Log Files
To hide CommCell elements from selected users:
Right-click the CommCell root node, and then select Properties.
In the CommCell Properties dialog box, select the
Registry Key Settings tab, and then click Add.
The
Add Registry Key dialog box appears.
In the Name field, enter
nRestrictedViewEnabled.
In the Location list, enter
Computer\HKey_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\<Instance001>\CommServe.
From the Type list, select REG_DWORD.
In the Value box, enter 2.
Click OK.
Click OK to close the Properties dialog box.
Restart CommCell services.
When CommCell services restart, the
CV_Restricted_Visibility user group appears under Security
| CommCell User Groups.
Assign any users that should see the restricted view to the
CV_Restricted_Visibility user group and at least one other user
group (e.g., ViewAll). For instructions, see
User Administration
and Security – How To.
You must assign the user to at least
one other user group, otherwise the user cannot access the CommCell
Console.
For more information, see the entry in
Registry
Keys.
All windows containing multiple entities provide several options for
displaying, searching, and manipulating those entities. You can access these
options in the following ways:
as a right-click menu for any field in the active window.
from the Table Menu located at the upper right hand corner of the active window.
The following options are available for all windows containing multiple
entities:
Auto Resize This Column "<column name>"
Resizes the selected column to the default size. See
Change Table
Views for step-by-step instructions.
Auto Resize All Columns
Resizes all columns in the selected window to the default size. See
Change Table
Views for step-by-step instructions.
Select All the Cells
Places focus on all fields in the selected window. See
Change Table
Views for step-by-step instructions.
Clear Selection
Removes focus from all fields in the selected window. See
Change Table
Views for step-by-step instructions.
Horizontal Scroll
Resizes all columns to fit the data displayed in the column's
fields. See
Change Table Views for step-by-step instructions.
Choose Columns
Provides the facility to select or deselect columns to be viewed in
the selected window. See
Change Table
Views for step-by-step instructions.
Save
Saves the status of all entities in the active
window to a file. You can choose to save this information in
.csv,
.pdf, or .xls
formats.
See Save the Contents
of a Window to a File for step-by-step instructions.
Email
Provides the facility to create a new email message and select a
file format in which the component will be attached to the message (.pdf
or .xls). See Email the Contents of a
Window for step-by-step instructions.
Print
Prints the status of all entities in the active
window.
See Print the Contents of a
Window for step-by-step instructions.
Paragraph
Changes the columns to a paragraph view. See
Change Table
Views for step-by-step instructions.
Find
Provides space at the bottom of the window in which you can type
the entity you wish to find. See
Find a Window Entity
for step-by-step instructions.
Filter
Provides the facility to narrow information in the active window down to a
specific entity. See Filter the Contents of a
Window for step-by-step instructions.
Group by
Groups entities together based on the column title selected. See
Change Table
Views for step-by-step instructions.
Select the Look and Feel option, and select the desired
style. A checkmark will appear next to the option when it is enabled.
User Preference commands are accessed from the Control Panel and
provide the facility to customize the CommCell Console for each user, including
options to:
choose the web browser that
the software must use to open HTML files, if different from the default
browser configured on the computer.
display the floating Restore Progress bar during a
restore operation.
allow hiding the clients that have been deconfigured.
For User Preferences to take effect, the user must log out and log back
in to the CommCell Console.
To
select the default windows to display upon login:
From the Tools menu in the CommCell Console, click Control
Panel.
Select User Preferences from the Control Panel. The User
Preferences dialog box is displayed.
Select the General tab.
Select the appropriate options to save the settings for the CommCell
Browser, Job Controller, Event Viewer windows. You can
also choose to save the settings for All windows.
Click OK to save your changes.
The CommCell Console will remember the window display preferences used on
your next logout and retain those preferences for your subsequent login.
Notes
The CommCell Browser is always displayed when you login to the CommCell
Console.
The CommCell® Console can be viewed in a variety of different languages. For
information on supported languages, see
Support
Information - Languages.
By default, the CommCell Console will be displayed in the supported language
currently running on your operating system. For example, if you are running the
CommCell Console on a Windows computer, the CommCell Console will be displayed
in the language set in the Regional and Language Options dialog box
provided that language is supported by the software. Conversely, if the language
running on your operating system is not supported by the software, the CommCell
Console will be displayed in English.
If you wish to run the CommCell Console in a supported language that is
different from the language used for your operating system (for example, you
wish to run the CommCell Console in Italian while your operating system runs in
English), you can configure the CommCell Console to run in the supported
language by modifying the CommCell Console's Java command parameters. Note that
the appropriate fonts and characters for the supported language must be
available on the computer. For more information, see
CommCell Console.
To run the CommCell Console as a remote web-based application in a
non-English language, Active Server Pages must be enabled in the IIS
Server of the computer on which the stand-alone CommCell Console is
installed.
To modify the JRE installation to the language of your operating system, use
Additional languages option. See the following steps:
You can view the users currently logged on to the CommCell Console via the CommCell
Console or Command Line Interface. Through the
Users Logged In
dialog box, you can obtain the log on name of the user that is currently logged
on, the host name the user logged on from, the date and time the user logged on
to the CommCell Console, and the amount of time the CommCell Console has been
inactive. For more information, see
View Users Logged In.
If you want the CommCell Console to disconnect after being inactive
for a certain amount of time, you can enable the Allow GUI connections to timeout
option on the System
dialog box. You can define the timeout in minutes for the inactive CommCell Console
to disconnect.
The Single Sign On (SSO) feature enables users to login to the CommServe
using their user-account credentials from the Active Directory service provider,
inheriting capabilities on the CommServe based on their Active Directory group
membership mapping on the CommServe user groups, which must include the
Browse capabilities.
If the Single Sign On feature is enabled for this Active Directory domain,
the login/password entry screen is bypassed, and the user is authenticated
without them having to enter any login/password information. Users can also
launch the CommCell Console and select Cancel before the application
initiates the login process. The username field is pre-populated if the user is
connecting to the CommServe, and the Active Directory domain they are currently
logged into has been configured on the CommServe. Users also have the option to
overwrite this username with other Active Directory user account credentials;
the username must be entered in the following format:
<domain name>\<user name>. When a username is entered with a domain name,
the CommServe Server automatically recognizes that the password information must
be authenticated by the external domain server.
Prior to enabling Single Sign On on a Name Server, note the following:
Ensure that a Web Client package is installed on at least one of the
clients in the domain.
Ensure that Java 6 is installed (1.6.x and above)
Single Sign On works only on Intranet based sites.
The CommServe must be a member of an Active Directory domain in order to
support Single Sign On logins. SSO logins are not supported if the CommServe
is part of a workgroup.
In order to enable Single Sign On, you need to first add the external domain with
the CommServe for authentication purposes. When adding the domain controller,
you will provide the required information to communicate with the Active
Directory service provider (such as domain name, hostname of directory server,
directory service type, username and password).
Note the following when adding domain controllers:
The CommServe must have
LDAP, DNS and Kerberos connectivity to each domain that you wish to register for
Single Sign On. If firewalls exist between the CommServe and domain controllers,
these services must be able to traverse the firewall in order for Single Sign On
to function.
When using trusted domains, make sure to add both the domains with the
CommServe so that users from the trusted domains can login using Single Sign
On.
Make sure no two domain controllers have
the same domain name. In other words, you cannot register duplicate domain
controllers with the CommServe.
1.
Obtain the domain name and fully qualified domain name of the Active
Directory server.
2.
Ensure that LDAP is configured on the AD server:
From the Active Directory Server, select Start | Run.
Type ldp on the Run dialog box and click OK.
Click the Connections menu option, and select Connect.
From the Connect dialog box, enter the following information:
Server: Enter the name of the external domain server,
e.g., computer.domain.com.
Port: Enter 636 as the port number for the external
domain server.
SSL: Mark this checkbox to check for the proper
certificate.
Click OK. If properly configured for LDAP, the external
domain server details will be displayed in the LDP windowpane. If not
configured for use with LDAP, an error message will appear indicating
that a connection cannot be made using this feature.
3.
From the CommCell Browser, expand the Security node, right-click
Name Servers | Add New Domain and click
Active Directory.
4.
Enter the domain name in NetBIOS Name text box,
e.g., mydomain.
Enter the Fully Qualified Domain Name (FQDN), e.g.,
mydomain.mycompany.com
in the Domain Name text box.
5.
Click Edit to enter the user account information for the
domain.
Type Username and Password in Enter User
Account Information.
Click OK.
6.
Select Use Secure LDAP to enable the secure Lightweight
Directory Access Protocol (LDAP) with the external domain.
Click OK.
7.
Once you have registered the Domain Controller, restart
the IIS services on the Web Search Server.
From your CommServe computer, click the Start button on the Windows task bar and then
click Administrative Tools.
Click Services.
In the Services window, select and right-click IIS
Admin Service and click Restart.
Restart Other Services dialog will be displayed, click
Yes.
Once you have added the domain controller, associate certain
external domain user groups (domain name\user group) with a user group defined in
the CommServe. This will provide the external domain users access to the CommCell
entities. Note that the CommServe user group must have Browse capabilities in order for the
Single Sign On feature to work properly.
1.
Ensure that the specific external user group in which the user belongs has Group Scope defined as
Globalon the Active Directory Domain:
Navigate to Start | Administrative Tools | Active Directory
Users and Computers.
Right-click the external group and select Properties.
Select Group from Group Scope and click OK.
2.
From the CommCell Browser, navigate to Security | Name Server
|<Domain Name>, right-click External Groups and select
AddNew
Group.
3.
Click Browse.
Select the <external user group name> in which the user
belongs.
4.
15.
Select the CommCell User Group to associate with the specified external
user group.
Right-click on the application icon, and select Properties.
From the Console Properties dialog box, select the Shortcut
tab.
In the Target field, add the following command
-sso=disabled, and click OK. When
launching the application from this application icon, the Single Sign On
feature will be disabled, and users can enter alternate login information.
This method disables the Single Sign On feature for this application
shortcut. To re-enable the feature, simply remove the
-sso=disabled command.
To
temporarily disable Single Sign On:
Launch the application using the application icon.
When prompted with the Connect to CommCell login box, click
Cancel. This will allow users to enter different login credentials.
This method allows the user to enter alternate login information once. The
next time a user launches the application using the same application shortcut; it will once
again use the single sign on feature.
To add
another target CommCell for Single Sign On:
Create another application shortcut.
Right-click on current application icon.
Select Create Shortcut.
Right-click on the new application shortcut, and select Properties.
From the Console Properties dialog box, select the Shortcut
tab.
In the Target field, change the name of the CommServe, and click
OK. This method adds another shortcut with a different target CommCell
This method adds another application shortcut with a different target
CommCell. When this new application shortcut is used to launch application, it
will automatically access the new CommCell.
To
change the target CommCell for Single Sign On:
Right-click on the application shortcut, and select Properties.
From the Console Properties dialog box, select the Shortcut
tab.
In the Target field, change the name of the CommServe, and click
OK.
This method changes the target CommCell for the Single Sign On feature. When
this application shortcut is used to launch application, it will automatically
access the new CommCell.
Alerts
An alert can be configured to send e-mail notifications to user groups
created from within the CommCell Console as well as external domain user groups.
However, individual external domain users will not receive the alert
notification e-mail if they have not previously logged on to the CommCell
Console. Users (from the user groups created from within the CommCell Console)
will receive the alert e-mail notification regardless of their login status.
Reports
A scheduled report can be configured to be sent via e-mail to user
groups created from within the CommCell Console as well as external domain user
groups. However, individual external domain users will not receive the report
via e-mail if they have not previously logged on to the CommCell Console. Users
(from the user groups created from within the CommCell Console) will receive the
report e-mail regardless of their login status.
Property sheet locking disables multiple users from editing the same property
sheet at the same time. When a user opens a specific property sheet, all other
users are locked out. If you are locked out of a property sheet, you will
receive a message indicating which user has the sheet locked and you will be
informed that the sheet is read-only. The modifications you made while the
property sheet was read-only will not be saved. When the user that has the lock
is finished with a property sheet, the lock is released appropriately and other
users can modify the property sheet.
Property sheet locks will time out when a user has that sheet locked for more
than 90 minutes. When the 90 minute time interval has elapsed, other users can
modify the property sheet.
If a user accesses a property sheet from the backup set/instance level, all
property sheets under these levels are locked. Additionally, if a user locks the
subclient of a backup set/instance, then all property sheets of these level(s)
are also locked.
If a user accesses a property sheet from a library, then all property
sheets below that level are also locked. Additionally, if a user locks any
property sheet under the library level, then those levels are also locked.
To view
the users that are currently logged in to the CommCell Console: 
