Dashboard

Overview Setup How To Troubleshooting Frequently Asked Questions (FAQ)

Table of Contents

Can I Manually Alter the Report Query?

Can I Change the Default Timeout For Reports?

What Happens if the Database User ID or Password Change?

Can I Manually Alter the Report Query?

Yes. You can manually alter the report query, enter a new query, and execute stored procedures and functions using the query editor.

Can I Change the Default Timeout For Reports?

Yes. The default timeout for reports on the Dashboard is five minutes. If the report query cannot complete and return data within five minutes, then the report displays an error message on the Dashboard.

However, you can change the length of the report timeout by setting the timeoutInMilliseconds registry key in the Web Client computer.

  1. On the Web Client computer, open Registry Editor (Regedit.exe or Redegt32.exe).
  2. Go to the CustomReports folder.

    For Example:

     HKEY_LOCAL_MACHINE | SOFTWARE | Commvault Systems | Galaxy | CustomReports

  3. Right click CustomReports, point to New, and then click String Value.
  4. In the Name box, enter timeoutInMilliseconds.
  5. Right click the timeoutInMilliseconds key that you just created, and then click Modify.
  6. In the Value box, enter the time that you want to set for timeout in milliseconds.

    For example, if you want reports to time out in 1 minute, enter 60000.

  7. Click OK.
  8. To ensure that this setting takes effect, refresh the Dashboard Web page.

For more information, see the entry in Registry Keys.

What Happens if the Database User ID or Password Change?

If the database user ID and/or password change, then you are prompted to enter them when you access Dashboard.