Initial deployment and successful run of SnapProtect backup may take around 4 weeks due to the various environment dependencies. The following parameters are known to affect the deployment and initial run and hence need a thorough evaluation:
The NetApp SnapVault/SnapMirror feature requires the NetApp Snap Management license.
The SnapProtect backup is designed to work in conjunction with the following storage arrays, which provide snapshot functionality for data protection operations:
Supported Hardware Arrays |
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Vendor | Snapshot | Version/Firmware | Required Licensing | Required Software | Protocol | Notes/Caveats |
Dell Compellent |
Snapshot | Storage Center 5.5.14 and above for 5.x and 6.2.2 and above for 6.x | Snapshot Replay licensing | None | Fibre Channel FCoE (Fibre Channel over Ethernet)* iSCSI |
Supported on Windows, Linux and VMware. No HyperV Compellent Live Volume feature is not supported. |
Dell EqualLogic |
Snapshot Clone |
4.2.0 | Included | None | iSCSI |
On Red Hat Linux computers using version 5.0, only 32-bit is supported. No HyperV, or UNIX. Boot from SAN volumes is not supported. |
EMC CLARiiON |
SnapView Snap SnapView Clone |
CX500 / CX700
CX3-10 thru CX3-80 CX4-120 thru CX4-960 |
SnapView Snapshot/Clone Solutions Enabler Licensing |
Solutions Enabler 6.5.1 or higher on Client and Proxy Navisphere CLI on Client and Proxy NaviAgent on Client and Proxy |
Fibre Channel FCoE (Fibre Channel over Ethernet)* |
No HyperV
Client Components (SYMCLI) are required only during the initial one-time configuration. Base Components (with SYMAPI) are necessary and required for all snap operations. Not supported on HP-UX |
EMC VNX |
SnapView Snap SnapView Clone |
VNX 5100, 5300, 5500, 5700, 7500 |
SnapView Snapshot/Clone Solutions Enabler Licensing |
Solutions Enabler 7.1 or higher on Client and Proxy Unisphere CLI on Client and Proxy Unisphere Host Agent on Client and Proxy |
Fibre Channel FCoE (Fibre Channel over Ethernet)* iSCSI |
No HyperV VMware with NFS datastores are not supported. ISCSI PowerPath LUNs are not supported. Client Components (SYMCLI) are required only during the initial one-time configuration. Base Components (with SYMAPI) are necessary and required for all snap operations. For configuring a VNX array, refer to the step-by-step instructions provided for EMC Clariion. Not supported on HP-UX |
EMC Celerra |
SnapSure Snap | DART 5.5 or Newer |
SnapSure Snap License Solutions Enabler Licensing |
Solutions Enabler 6.5.1 or higher on Client and Proxy
Navisphere CLI on Client and Proxy |
NFS |
Supported on VMware 4.x. No HyperV Not supported on HP-UX |
EMC Symmetrix |
TimeFinder Snap TimeFinder Mirror |
DMX3 or Newer |
TimeFinder Snap, Mirror, Clone Licenses Solutions Enabler Licensing |
Solutions Enabler 6.4 or higher on Client and Proxy | Fibre Channel FCoE (Fibre Channel over Ethernet)* |
No HyperV Remote SymApi Server is not supported. Client Components (SYMCLI) are required only during the initial one-time configuration. Base Components (with SYMAPI) are necessary and required for all snap operations. |
EMC VMAX |
TimeFinder Snap, Mirror and Clone | VMAX |
TimeFinder Snap, Mirror, Clone Licenses Solutions Enabler Licensing |
Solutions Enabler 7.2 or higher on Client and Proxy | Fibre Channel FCoE (Fibre Channel over Ethernet)* |
No HyperV
Client Components (SYMCLI) are required only during the initial one-time configuration. Base Components (with SYMAPI) are necessary and required for all snap operations. |
Fujitsu ETERNUS DX |
SnapOPC Snap EC Clone |
Fujitsu ETERNUS DX V10L22-1000 or higher ETERNUS DX S2 series - 80, 90, 410, 440, 8100, 8700 |
Local Copy Thin Provisioning |
None | iSCSI Fibre Channel FCoE (Fibre Channel over Ethernet)* |
No HyperV Revert is not supported. |
Hitachi Data Systems AMS |
Copy-on-Write Shadow Image |
AMS 100, 200, & 500 AMS 1000, 2100, 2300, & 2500 |
Licenses for Copy-on-Write (COW) snapshot and Shadow Image |
Device Manager 7.1.1 (or higher) Agent installed on Client and Proxy Device Manager Server 7.1.1 (or higher) installed on any computer RAID Manager (01-25-03/05 or higher) installed on Client and Proxy |
Fibre Channel FCoE (Fibre Channel over Ethernet)* |
No HyperV
The Virtual Server iDataAgent must be installed on a physical server and not on a virtual machine. The Virtual Machine HotAdd feature is not supported.The Virtual Server iDataAgent supports SnapProtect Backups when Hitachi Dynamic Link Manager (HDLM) plugin for VMWare is used for multipathing on the VMWare ESX Server. |
Hitachi Data Systems USP/VSP |
Copy-on-Write Shadow Image |
HDS USP, USPv, VSP | Licenses for Copy-on-Write (COW) snapshot and Shadow Image |
Device Manager 7.1.1 (or higher) Agent installed on Client and Proxy Device Manager Server 7.1.1 (or higher) installed on any computer RAID Manager (01-25-03/05 or higher) installed on Client and Proxy |
Fibre Channel FCoE (Fibre Channel over Ethernet)* |
No HyperV COW support for USP volumes. COW and SI support for VSP volumes. Dynamic Provisioned volumes (DP-VOL) are also supported. The Virtual Server iDataAgent must be installed on a physical server and not on a virtual machine. The Virtual Machine HotAdd feature is not supported.The Virtual Server iDataAgent supports SnapProtect Backups when Hitachi Dynamic Link Manager (HDLM) plugin for VMWare is used for multipathing on the VMWare ESX Server.
|
Hitachi Data Systems HUS |
Copy-on-Write Shadow Image |
HUS 100 series | Licenses for Copy-on-Write (COW) snapshot and Shadow Image |
Device Manager 7.2.1 (or higher) Agent installed on Client and Proxy Device Manager Server 7.2.1 (or higher) installed on any computer RAID Manager (01-26-03/02 or higher) installed on Client |
Fibre Channel FCoE (Fibre Channel over Ethernet)* |
No HyperV The Virtual Server iDataAgent must be installed on a physical server and not on a virtual machine. The Virtual Machine HotAdd feature is not supported. The Virtual Server iDataAgent supports SnapProtect Backups when Hitachi Dynamic Link Manager (HDLM) plugin for VMWare is used for multipathing on the VMWare ESX Server. |
HP EVA |
EVA Business Copy Snapshot and Clone | EVA | HP Business Copy EVA feature |
HP SMI-S EVA on Server Command View Version 9.1, 9.3, 10.0 |
Fibre Channel FCoE (Fibre Channel over Ethernet)* iSCSI |
No HyperV |
HP (HDS OEM) XP, P9500 Arrays |
Copy-on-Write Shadow Image |
XP 12000 – 24000 P9500 |
Licenses for Copy-on-Write (COW) snapshot and Shadow Image |
HP StorageWorks Command View Advanced Edition Agent (Device Manager 7.1.1 or
higher)
installed on client and proxy computers HP StorageWorks Command View Advanced Edition Server (Device Manager 7.1.1 or higher) installed on any computer. HP StorageWorks RAID Manager installed on client and proxy computers. |
Fibre Channel FCoE (Fibre Channel over Ethernet)* |
No HyperV The Virtual Machine HotAdd feature is not supported. |
HP 3PAR |
Snapshot and Clone | InServ F200 3.1.2 or higher |
Thin Provisioning (4096G) Virtual Copy |
3PAR SMI-S on Server | Fibre Channel FCoE (Fibre Channel over Ethernet)* iSCSI |
No HyperV Also supports 2.3.1 (MU4) or higher except 3.1.1.342, 3.1.1 MU1 + Patch 10 and 3.1.1 (MU2) |
IBM SVC |
Flash Copy Space-efficient Flash Copy |
SVC / V7000 6.1.0.7 or higher | FlashCopy | IBM SMI-S on Server |
Fibre Channel FCoE (Fibre Channel over Ethernet)* iSCSI |
No HyperV |
IBM XIV |
Snap | ANY XIV Array | Included | IBM XCLI 2.3 or higher on Client and proxy |
Fibre Channel FCoE (Fibre Channel over Ethernet)* iSCSI |
No HyperV |
NetApp E-Series (LSI arrays) |
Snapshot VolumeCopy |
Dell MD Series – 3000(i), 3200(i), 3220(i) IBM DS - 3200, 3300, 3400 - 3512, 3524, 3950, 4100, 4200, 4300, 4400, 4500 - 4700, 4800, 5020, 5100, 5300 SGI IS – 220, 350, 400, 4xxx, 5xxx SGI TP – 9300(s), 9400(s), 9500(s) Sun - 25xx, 61xx, 65xx, 6780, 9176, FLX210, FLX240, FLX280 |
Snapshot VolumeCopy |
LSI SMI-S on Server and server 10.10.6054 or higher | Fibre Channel FCoE (Fibre Channel over Ethernet)* iSCSI |
No HyperV SAN Transport mode with Virtual Server iDataAgent is not supported as snapshots cannot be mapped to two different host groups. |
NetApp |
Snapshot | ONTAP 7.3.5 or ONTAP 8.1.x (7-mode only) |
FlexClone
SnapRestore SnapVault/Mirror for replication |
A server running NetApp DataFabric Manager server software 4.0.2 or later, or OnCommand UM 5.x is required. |
Fibre Channel FCoE (Fibre Channel over Ethernet)* iSCSI NFS |
Supported on HP-UX running on Intel Itanium processors using Fibre Channel. |
NIMBLE |
Snapshot | 1.2.2.0-17686 1.3.0.0-22989 |
Included | None | iSCSI | Supported on x64-bit Windows platforms |
Supported Hardware Arrays for Replicated Environments |
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Vendor | Snapshot | Version/Firmware | Required Licensing | Required Software | Protocol | Notes/Caveats |
NetApp with SnapVault SnapMirror |
SnapVault SnapMirror |
ONTAP 7.3.5 or higher ONTAP 8.0.1, 8.0.2 and 8.1.0 (7-mode supported) |
SnapVault/SnapMirror Primary and Secondary
FlexClone SnapRestore |
DataFabric Manager version 4.0.2 (Apr 2011) or OnCommand 5.0 and 5.1 with ONTAP 8.1.0 Provisioning Manager, Protection Manager, & Operation Manager Licenses |
Fibre Channel FCoE (Fibre Channel over Ethernet)* iSCSI NFS |
Supported on HP-UX running on Intel Itanium processors using Fibre
Channel. vFilers not supported as a destination. For vFiler NAS iDataAgent clients, indexing snapshot data is only supported with ONTAP 8.1.1 or later or if the physical file server containing the vfiler is entered into Array Management. |
*Supported through Field Certification. Contact your Software Provider or Professional Services to see if the specific FCoE can be supported.
Supported Software Snapshot Engines |
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Vendor | Snapshot | Version/Firmware | Required Licensing | Required Software | Notes/Caveats |
Data Replicator |
Not applicable | Not applicable |
Local native snapshot license (Volume manager snapshot license or QSnap
license)
Hardware Snap Engine or native snap or QSnap license |
ContinuousDataReplicator |
LUNs should be from same storage array. LUNs
from different storage arrays of same model/vendor or different
models/vendors are not supported. Dynamic Disks on Window Operating Systems are not supported. When performing SnapProtect backup for a Windows MSCS Cluster, a separate proxy server (external to the cluster nodes) must be used for mount, backup and restore operations as disk signature conflicts may occur if these operations are performed from one of the servers in the cluster. The use of iSCSI is not supported when performing SnapProtect operations on computers running Solaris. Boot from SAN volumes is not supported. When the client is running on a virtual machine, you can perform the SnapProtect backup of the Fibre channel RDM devices if they are located on the NetApp storage array. However, you cannot use Virtual Server iDataAgent to perform the SnapProtect backup in such scenario. You can use any other iDataAgent, such as File System iDataAgent or Exchange Database iDataAgent etc. |
For information on the supported snapshot engines, see Hardware Snapshot Engine Compatibility Matrix.
The following table lists the Agents supporting the SnapProtect backup and provides information about the various options supported by each of these Agents.
Agents | Full Backup | Incremental Backup | Differential Backup | Notes |
Virtual Server (VMware) |
Backup of VM Templates is not supported. Virtual Server instances configured with ESX server are not supported. Instances should be configured using Virtual Center. SRM is not supported. |
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Exchange Database |
SnapProtect backups are not supported on Exchange 2007 CCR Passive nodes. DDR snapshots are not supported on Exchange 2010 DAG clients. SRM is not supported. |
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Oracle |
Incremental backups are applicable for Backup copies. See Backup Copy Operations for more information. |
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Microsoft SQL Server |
Transactional Log backups always use the traditional backup method. Log backups are stored in the Primary (classic) copy. | |||
NAS |
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Virtual Server (Hyper-V) |
SnapProtect backups support online virtual machines with NetApp file
servers. Other storage array vendors use the traditional backup method. To perform a SnapProtect backup, the virtual machine must be offline. SRM is not supported. |
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SAP for Oracle |
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DB2 |
Backup of partial databases is not supported. Log files always use the traditional backup method. |
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Unix File System |
On Demand Backup Set is not supported for SnapProtect Backup. Raw partitions in Unix are supported. Mirrored Volume Manager/ZFS/ASM configuration is not supported. |
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Windows File System |
On Demand Backup Set is not supported for SnapProtect Backup. |
The following table lists the platforms supported for SnapProtect backup. The latest updates should be installed on all the platforms.
For AIX and Solaris,
SnapProtect backups are supported for clients using the 32-bit
packages of Calypso. IntelliSnap with Veritas Volume Manager requires ALUA compliant LUNs (primary and secondary). For non-compliant ALUA LUNs, a workaround is explained in this Symantec KB article. |
Operating System | Cluster Support | File Systems | Databases | Applications |
Windows 2003 and Higher |
MSCS | NTFS |
SQL version 2005, 2008, 2012 Exchange 2003, 2007, 2010 – including DAG |
|
VMWare ESX |
iSCSI/FC/NFS datastores | ESX vSphere 4.x & vSphere 5.0 | ||
AIX 5.3, 6.1, 7.1 (LPARS Supported, Virtual SCSI devices not supported) |
Veritas Cluster, HACMP | JFS, JFS2, VxFS | Oracle 10g R2, Oracle 11g R1 & R2, DB2 version 9 or higher | SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2 |
HP-UX 11 v2/v3 (PA-RISC and Itanium) |
Veritas Cluster, Service Guard | HFS, VxFS, VxCFS | Oracle 10g R2, Oracle 11g R1 & R2 DB2 version 9 or higher | SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2 |
Oracle Enterprise Linux 5.x and 6.x |
ext2, ext3, reiserfs, VxFS | Oracle 10g R2, Oracle 11g R1 & R2, DB2 version 9 or higher | SAP Brtools 7.0, 7.1 & 7.2 on Oracle 10g R2, Oracle 11g R1 & R2 | |
Red Hat/CentOS Linux 4.x and 5.x |
Linux Cluster Veritas Cluster | ext2, ext3, reiserfs, VxFS | Oracle 10g R2, Oracle 11g R1 & R2, DB2 version 9 or higher | SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2 |
Red Hat/CentOS Linux 6.x |
Linux Cluster Veritas Cluster | ext2, ext3, ext4, reiserfs, VxFS | Oracle 10g R2, Oracle 11g R1 & R2, DB2 version 9 or higher | SAP Brtools 7.0, 7.1 & 7.2 on Oracle 10g R2, Oracle 11g R1 & R2 |
Solaris 10 SPARC (Solaris Zones Supported) |
Sun Cluster Veritas Cluster | UFS, VxFS, ZFS | Oracle 10g R2, Oracle 11g R1 & R2, DB2 version 9 or higher | SAP Brtools 7.0, 7.1 & 7.2 on Oracle 10g R2, Oracle 11g R1 & R2 |
Solaris 11 Express |
UFS, VxFS, ZFS | |||
SuSE Linux Enterprise Server 10.2 and 11 |
Veritas Cluster | ext2, ext3, ext4, reiserfs, VxFS | Oracle 10g R2, Oracle 11g R1 & R2, DB2 version 9 or higher | SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2 |
The above list does not provide a comprehensive list of supported platforms for each agent. See System Requirements for information on the platforms supported by the individual Agents.
Supported Configurations:
The adjacent diagram summarizes the Volume Manager support for SnapProtect backup. |