Troubleshooting - 1-Touch for AIX

Deployment

Configuration

Recovery

FAQ

Troubleshooting

backup for varied off  or Inactive Volumes

Problem

The backup fails when one or more in-active volume is present.

Solution

Backup

1. Add the following registry to skip the inactive volume groups:

   Registry path : /etc/CommVaultRegistry/Galaxy/<InstanceName>/iDataAgent/.properties

   Registry key: nActiveVGs

   Value: 1

2. Perform a backup. The backup will complete successfully.

Restore

1. Perform 1-Touch recovery. It will recover only root volumes.
2. After 1-Touch restore job completed, login to the client computer with administrator privileges and recreate required volume groups.

   Extract the tar file /opt/simpana/iDataAgent/systemrecovery/<job id>/srbackup.tar. Refer to the the following files for volume group information:

   • vgdata
   • vgdata/vg.list
   • disks.info

3. Run AIX File System iDataAgent restore. Ensure that the Overwrite if file on media is newer option is selected while performing the restore.