Outlook Add-In - End-User

Recover from Outlook Recover from a Web Browser Advanced Options  

Table of Contents

Browse Messages in a Specific Time Period

Narrowing Your Searches

Find Messages Based On Criteria

Finding a Message with a Specific Subject

Finding a Message From a Specific User

Finding a Message Sent to a Specific User

Finding a Message Received in a Specific Time Range

Quick Search using Sampling

Finding a Message Archived at a Specific Time

Adding Search Results to a List

Save, Email, or Print Search Results

Select Messages or Folders for Archiving

Select Messages or Folders to be Erased

Overwrite Existing Messages

Preventing Messages from Being Recovered

Browse Messages in a Specific Time Period

You can restore a message sent within a specific time period as follows:

1.
  • Start Outlook
  • Enter your Profile Name.
  • Click OK.
2.
  • Click Add-Ins tab.
  • Click Mailbox Archiver.
  • From the list, select Find and Recover Messages.
3. If prompted, enter the user name and password provided by your administrator and click OK.
4. Click New Browse.
5.
  • Click Specify Browse Time.
  • Enter a new date and time.
  • Click OK.
6.
  • Expand your mailbox and select a message to restore.
  • Click Recover All Selected...
7.
  • Select Recover all selected items to 'Recovered Items' folder.
  • Click OK.
8.
  • Click the Recovered Items folder in Outlook.
  • View the recovered message.

Narrowing Your Searches

You can narrow your searches by viewing only those messages created after a specific time as follows:

1.
  • Start Outlook
  • Enter your Profile Name.
  • Click OK.
2.
  • Click Add-Ins tab.
  • Click Mailbox Archiver.
  • From the list, select Find and Recover Messages.
3. If prompted, enter the user name and password provided by your administrator and click OK.
4. Click New Browse.
5. Click Advanced.
6.
  • Click Exclude Data Before.
  • Enter a new data and time.
  • Click OK.
7.
  • Expand your mailbox and select a message to restore.
  • Click Recover All Selected...
8.
  • Select Recover all selected items to 'Recovered Items' folder.
  • Click OK.
9.
  • Click the Recovered Items folder in Outlook.
  • View the recovered message.

Find Messages Based On Criteria

Finding a message with a specific subject

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Click Add-Ins tab.
  5. Click Mailbox Archiver.
  6. From the list, select Find and Recover Messages.
  7. Expand your mailbox folder.
  8. Right-click the desired mailbox folder and click Find.
  9. Type the Subject name of the message to narrow the search by a specific subject line containing the specified text string or wildcard pattern. You can search for partial words without the need for wildcard characters at the beginning and/or end of the search string.

    These wildcards, or a combination of these wildcards, are supported in the Subject field:

    * for any number of characters e.g., Accounting*.

    ? for any one character e.g., user_group?.

    [] for a range of characters e.g., [a-k]Lee.

    [!] for a negation of a range of characters e.g., [!a-k] Lee.

  10. Click Search.

The messages that match the criteria are displayed in Search Results.

finding a message from a specific user

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Click Add-Ins tab.
  5. Click Mailbox Archiver.
  6. From the list, select Find and Recover Messages.
  7. Expand your mailbox folder.
  8. Right-click the desired mailbox folder and click Find.
  9. In From, narrow the search by entering a specified user who sent the message.
  10. Click Search.

The messages that match the criteria are displayed in Search Results.

finding a message sent to a specific user

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Click Add-Ins tab.
  5. Click Mailbox Archiver.
  6. From the list, select Find and Recover Messages.
  7. Expand your mailbox folder.
  8. Right-click the desired mailbox folder and click Find.
  9. In To, narrow the search by entering a specified user the message was addressed to.  When searching Public Folder data using this field, keep in mind that only e-mails posted to mail-enabled Public Folders will be searchable. If you wish to search posts made to a Public Folder, use the Subject or From fields instead.
  10. Click Search.

The messages that match the criteria are displayed in Search Results.

finding a message received in a specific time range

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Click Add-Ins tab.
  5. Click Mailbox Archiver.
  6. From the list, select Find and Recover Messages.
  7. Expand your mailbox folder.
  8. Right-click the desired mailbox folder and click Find.
  9. In Received Time, select an entry from the drop-down list to narrow the search to messages received on the specified date or within the specified date range according to date criteria (Any, Today, Yesterday, This Week, This Month, This Year, Is, After, Before, Between, Specific Date). Depending on your selection, additional date range fields may appear below the Received Time field.
  10. Click Search.

The messages that match the criteria are displayed in Search Results.

quick search using sampling

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Click Add-Ins tab.
  5. Click Mailbox Archiver.
  6. From the list, select Find and Recover Messages.
  7. Expand your mailbox folder.
  8. Right-click the desired mailbox folder and click Find.
  9. Click Advanced Options to expand and display the fields. 
  10. In Sample Every, specify the rate at which messages are sampled to determine whether they match the search criteria. The default value of 1 indicates that every message will be sampled. Keep in mind that the order in which messages are sampled is based on the order in which the messages were backed up.
  11. Click Search.

The messages that match the criteria are displayed in Search Results.

finding a message Archived at a specific time

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Click Add-Ins tab.
  5. Click Mailbox Archiver.
  6. From the list, select Find and Recover Messages.
  7. Expand your mailbox folder.
  8. Right-click the desired mailbox folder and click Find.
  9. Click Advanced Options to expand and display the fields. 
  10. In Backup Time, specify a time or time range (Latest Cycle, After, Before, Between, Specific Date, Any, Today, Yesterday, This week, This Month, This Year, or Relative) to narrow searches to messages that were backed up within the time period specified.
  11. Click Search.

The messages that match the criteria are displayed in Search Results.

adding search results to a list

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Click Add-Ins tab.
  5. Click Mailbox Archiver.
  6. From the list, select Find and Recover Messages.
  7. Expand your mailbox folder.
  8. Right-click the desired mailbox folder and click Find.
  9. Enter search criteria (e.g., Subject, From, To, etc.) as explained in the previous sections.
  10. Click Search.

    The messages that match the criteria are displayed in Search Results.

  11. Right-click a message and select Add to Selected List.
  12. Click the Selected Items tab and the message will be displayed.
Moving items to the Selected List lets you control the items you need to restore. You could narrow down the list from the Search Results so that you are able to recover only the items from the Selected List.

save, email, or print search results

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Click Add-Ins tab.
  5. Click Mailbox Archiver.
  6. From the list, select Find and Recover Messages.
  7. Expand your mailbox folder.
  8. Right-click the desired mailbox folder and click Find.
  9. Enter search criteria and click Search.
  10. Click Save, Email, or Print in the upper-right corner of the window.
  11. If Email is selected, enter the SMTP parameters (SMTP Host, To, From, Subject).

Select Messages or Folders to be Archived

If you want to select specific messages or folders to be archived by your administrator, you can do so as follows:

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Highlight the messages or folders you want to add for archiving.
  5. Click Add-Ins tab.
  6. Click Mailbox Archiver.
  7. From the list, select the appropriate option:
    • Add Selected Messages to Archive List
    • Add Messages in Selected Folder to Archive List

The icon for each message added to the Archive List will change to a Closed Envelop indicating that it is now a migration archiving candidate. It will be archived the next time your administrator performs an archive of your mailbox.

Select Messages or Folders to be Erased

If you want to erase specific messages or folders that were archived by your administrator, you can do so as follows:

  1. Start Outlook.
  2. Enter your Profile Name.
  3. Click OK.
  4. Highlight the messages or folders you want to erase.
  5. Click Add-Ins tab.
  6. Click Mailbox Archiver.
  7. From the list, select the appropriate option:
    • Add Selected Stubs to Erase List
    • Add Stubs in Selected Folder to Erase List

A folder named Data Migrator will be automatically created. This folder will also contain a folder called Migrated Data to be Erased. The messages you selected will be automatically moved to this folder and erased when your administrator performs an erase job of your mailbox.

You can undo this action by selecting the messages included in this folder and dragging them back into your inbox.

Overwrite Existing messages

You can overwrite an existing message with the restored copy as follows:

1.
  • Start Outlook
  • Enter your Profile Name.
  • Click OK.
2.
  • Click Add-Ins tab.
  • Click Mailbox Archiver.
  • From the list, select Find and Recover Messages.
3. If prompted, enter the user name and password provided by your administrator and click OK.
4.
  • Expand your mailbox and select a message to restore.
  • Click Recover All Selected...
5.
  • Select Unconditionally Overwrite targets in their original location.
  • Click OK.
6.
  • Click the original folder in Outlook.
  • View the recovered message.

Preventing Messages from Being Recovered

Ensure your administrator has configured this capability.

If you have messages that you do not want to restore, you can prevent them from being restored as follows:

1.
  • Start Outlook
  • Enter your Profile Name.
  • Click OK.
2.
  • Click Add-Ins tab.
  • Click Mailbox Archiver.
  • From the list, select Find and Recover Messages.
3. If prompted, enter the user name and password provided by your administrator and click OK.
4.
  • Enter search criteria. For example, you can type a file name in Name/Pattern to narrow the search. You can search for partial words without the need for wildcard characters at the beginning and/or end of the search string.

    These wildcards, or a combination of these wildcards, are supported:

    • * for any number of characters e.g., Accounting*.
    • ? for any one character e.g., user_group?.
    • [] for a range of characters e.g., [a-k]Lee.
    • [!] for a negation of a range of characters e.g., [!a-k] Lee.
  • Click Search. The data that matches the criteria are displayed in Search Results.
5.
  • Select one or more items.
  • Right-click the items and select Erase Selected Item(s).
    You can also erase data when it has been moved to Selected Items.  
6.
  • Click Yes.
7.
  • Optionally, modify what will be erased by selecting either Browse, Add, or Delete.
  • Confirm the data to be erased and click OK.