Install the Exchange Agents on Exchange Server 2003

Follow the steps given below to install the Exchange Agents on Exchange Server 2003.

Where to Install

Install the software directly on the Exchange Server you wish to protect

Installation

Related Topics
  The software can be installed using one of the following methods:

Method 1: Interactive Install

Use this procedure to directly install the software from the installation package or a network drive.

Method 2: Install Software From CommCell Console

Use this procedure to remotely install the software on a client computer.

Download Software Packages

Provides step-by-step procedure to download the latest packages for software install.

System Requirements

Verify that the computer in which you wish to install the software satisfies the System Requirements.

Firewall

Provides comprehensive information on firewall.

Prerequisites

The below mentioned prerequisites are for Mailbox Agents only. Ensure that you have the following:

Method 1: Interactive Install

1. Log on to the computer using an account with the following privileges:
  • Administrator of the local computer
  • Administrator of the Exchange Server
  
2. Run Setup.exe from the Software Installation Package.  
3. Select the required language.

Click Next.
4. Select the option to install software on this computer.
  The options that appear on this screen depend on the computer in which the software is being installed.
5. Select I accept the terms in the license agreement.

Click Next.
6. To install the Exchange iDataAgents expand Client Modules | Backup & Recovery | Exchange, and select one or more of the following:
  • Exchange Database iDataAgent
  • Exchange Mailbox iDataAgent
  • Exchange Public Folder iDataAgent

To install the Exchange Archiver Agents, expand Client Modules | Archive Management, and select one or more of the following:

  • Exchange Compliance Archiver
  • Exchange Mailbox Archiver Agent
  • Exchange Public Folder Archiver Agent

Click Next.
7. If this computer and the CommServe is separated by a firewall, select the Configure firewall services option and then click Next.

For firewall options and configuration instructions, see Firewall Configuration and continue with the installation.

If firewall configuration is not required, click Next.
8. Enter the fully qualified domain name of the CommServe Host Name.

Click Next.

  Do not use space and the following characters when specifying a new name for the CommServe Host Name:

\|`~!@#$%^&*()+=<>/?,[]{}:;'"
9. Click Next.
10. Select Add programs to the Windows Firewall Exclusion List, to add CommCell programs and services to the Windows Firewall Exclusion List.

Click Next.

  This option enables CommCell operations across Windows firewall by adding CommCell programs and services to Windows firewall exclusion list.

It is recommended to select this option even if Windows firewall is disabled. This will allow the CommCell programs and services to function if the Windows firewall is enabled at a later time.
11. Verify the default location for software installation.

Click Browse to change the default location.

Click Next.
 
  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:

     / : * ? " < > | #

    It is recommended that you use alphanumeric characters only.
12. Select a Client Group from the list.

Click Next.
This screen will be displayed if Client Groups are configured in the CommCell Console.

13. Click Next.
14. Select a Storage Policy.

Click Next.
  If you do not have Storage Policy created, this message will be displayed.

Click OK.

  You can create the Storage Policy later in step 25.
 

Configure Exchange Database Specific Information
15. Select the backup type for Exchange Database backups. Choose either of the following options, then click Next.
  • Differential - Specifies that each non-full Exchange Database backup secures all data that has changed since the last full backup. Transaction lobs are not purged.
  • Incremental - Specifies that each non-full Exchange Database backup secures only that data that has changed since the last backup of any type. Committed transaction logs are purged.
16. Enter the user credentials to access the Exchange Server to perform the backup operation.
 
  • The User Account must have Exchange Administrator privileges.
  • The installation detects the domain name. If necessary, you can modify the domain name by specifying Windows domain that the Exchange Server resides in.
17. Click Next.
18. The install program displays a reminder to verify that Circular Logging is disabled before performing any database backup operations. To verify that Circular Logging is disabled:
  • From Exchange System Manager, navigate to and expand the server that the Database iDataAgent is being installed on.
  • Verify that the Circular Logging check box has not been selected for each Storage Group. If Circular Logging has been enabled for a Storage Group, disable it at this time.

Click OK.

 

Configure Exchange Agents Specific Information
19. Select Exchange Server Name and Exchange Server Version from drop-down list.

Click Next.

  This screen will appear when you are installing Exchange Agents on Non-Exchange Server.
20. Click Next.
21. Enter the following Exchange Administrator information then click Next.
  • Account Name - Domain user account created with the exchange server administrator permissions. Do not include the domain name here.
  • Account Password - The password assigned to the domain user.
  • Mailbox Name for this Account - Mailbox associated with the user above.
  • Profile Name - Specify profile name to be created during agent install. This profile is associated with the domain user's mailbox.
  • Exchange Server Name - Name of the Exchange Server that the agent will communicate with for data protection and recovery operations.
  • Domain - The installation detects and enters a domain name. If necessary, modify the domain name by specifying Windows domain that the Exchange Server resides in.

Verify Summary of Install Options
22. Click Next.
23. Click Next.
24. Click Finish.
If you already have a storage policy selected in step 14, Click button available at the bottom of the page to proceed to the Configuration section.

If you do not have Storage Policy created, continue with the following step.

  
25. Create a Storage Policy:
  1. From the CommCell Browser, navigate to Policies.
  2. Right-click the Storage Policies and then click New Storage Policy.
  3. Follow the prompts displayed in the Storage Policy Wizard. The required options are mentioned below:
    • Select the Storage Policy type as Data Protection and Archiving and click Next.
    • Enter the name in the Storage Policy Name box and click Next.
    • From the Library list, click the name of a disk library to which the primary copy should be associated and then click Next.

      Ensure that you select a library attached to a MediaAgent operating in the current release.

    • From the MediaAgent list, click the name of a MediaAgent that will be used to create the primary copy and then click Next.
    • For the device streams and the retention criteria information, click Next to accept default values.
    • Select Yes to enable deduplication for the primary copy.
    • From the MediaAgent list, click the name of the MediaAgent that will be used to store the Deduplication store.

      Type the name of the folder in which the deduplication database must be located in the Deduplication Store Location or click the Browse button to select the folder and then click Next.

    • Review the details and click Finish to create the Storage Policy.
26.

Enable the following registry key to create job specific profiles:

  • From the CommCell Browser, navigate to Client Computers.
  • Right-click the <Client> in which you want to add the registry key, and then click Properties.
  • Click the Registry Key Settings tab.
  • Click Add.
  • Enter CreateProcessSpecificProfile in the Name field.
  • Enter MSExchangeMBAgent in the Location field. (For Exchange Mailbox iDataAgent).

    Enter MSExchangeDMAgent in the Location field. (For Exchange Mailbox iDataAgent).

  • Enter REG_DWORD in the Type filed.
  • Enter 1 to enable and 0 to disable the key in the Value field.
  • Click OK.

 

  

Method 2: Install Software From CommCell Console

1. From the CommCell Browser, select Tools, point to  Add/Remove Software, and then click Install Software.
2. Click Next.
3. Select Windows.

Click Next.
4. Select Manually Select Computers.

Click Next.
5. Enter the fully qualified domain name of the computer on which you have Exchange Server.

For example: win08ex07.idclab.loc

Click Next.
6. Click Next.
7. Specify User Name and Password that must be used to access the computer.

Click Next.
8. To install the Exchange iDataAgents expand Client Modules | Backup & Recovery | Exchange, and select one or more of the following:
  • Exchange Database iDataAgent
  • Exchange Mailbox iDataAgent
  • Exchange Public Folder iDataAgent

Click Next.
9.
  • Select Client Group from Available and click Add.
  • Select a Storage Policy from the drop-down list. Click Next.

NOTES:

  • Select the Configure for Laptop or Desktop Backup option to install Backup Monitor utility. This utility allows you to view the backup job summary from the client computer without opening the CommCell Console. See Monitor - Laptop User for more information.
10. Type the Agent Specific Settings information.

Click Next.
11. Click Next.
12. Select Immediate.

Click Next.
13. Click Finish.
14. You can track the progress of the job from the Job Controller or Event Viewer window.
15. Once the job is complete, right-click the CommServe computer, click View and then click Admin Job History.
16. Select Install/Upgrade/Remove Software.

Click OK.
17. You can view the following details about the job by right-clicking the job:
  • Items that succeeded during the job
  • Items that failed during the job
  • Details of the job
  • Events of the job
  • Log files of the job
18.

Enable the following registry key to create job specific profiles:

  • From the CommCell Browser, navigate to Client Computers.
  • Right-click the <Client> in which you want to add the registry key, and then click Properties.
  • Click the Registry Key Settings tab.
  • Click Add.
  • Enter CreateProcessSpecificProfile in the Name field.
  • Enter MSExchangeMBAgent in the Location field. (For Exchange Mailbox iDataAgent).

    Enter MSExchangeDMAgent in the Location field. (For Exchange Mailbox iDataAgent).

  • Enter REG_DWORD in the Type filed.
  • Enter 1 to enable and 0 to disable the key in the Value field.
  • Click OK.