Advanced - Exchange Mailbox iDataAgent Configuration

Table of Contents

Understanding the CommCell Console

Grouping Mailboxes Into User-Defined Subclients

By Active Directory User Groups

By Databases

Using Regular Expressions

Disabling Automatic Discovery

Automatically Manage Mailbox Groupings

Filtering Subclients

Exclude Mailboxes from Backups

Filter Mailboxes using Regular Expressions

Filter Specific Folders from Backups

Include Specific Folders in Backups

Managing the Default Subclient

Add Unassociated Mailboxes to the Default Subclient

Configuring Backups for Disabled Mailboxes

Configuring Backups for Discovery Search Mailboxes

Configuring Backups for Deleted Item Retention Folders

Specifying Domain Information for Backups

Enhancing Mailbox Discovery Using CSVDE Filter

Configuring Mailboxes in Database Availability Group (DAG) Servers

Modifying an Agent, Backup Set, or Subclient

Deleting an Agent, Backup Set, or Subclient

Understanding the CommCell Console

The Exchange Mailbox iDataAgent uses the following logical entities to manage backup and restore operations from the CommCell Console.

Agent

Defines the Exchange Server to be backed up.

Backup Set

Facilitates automatic discovery of mailboxes.

Subclient

Defines the mailboxes to be backed up as.

Grouping Mailboxes Into User-Defined Subclients

You can create user-defined subclients to divide mailbox backups into groups based on specific criteria. For example, you may want to back up mailboxes in the Administrator Active Directory User group on a nightly basis, whereas mailboxes in the Accounting Active Directory User group may only need to be backed up once a week. Creating a user-defined subclient for each user group allows you to perform backups of them at different intervals based on your resources and backup needs.

  By default, the content of the Default Subclient contains all mailboxes on the Exchange server.

When you create a user-defined Subclient, the contents of the user-defined Subclient will be excluded from the Default Subclient.

by Active Directory User Groups

You can choose to discover mailboxes based on the mailboxes' Active Directory User Group. Any mailbox that resides in the specified Active Directory User Group will be discovered and automatically assigned to the user-defined subclient.

1. In cases where the CommServe and the Active Directory Server are across a firewall, ensure that port 389 is opened.  
2.
  • From the CommCell Browser, right-click the backup set for which you want to discover mailboxes and click Properties.
  • Click Auto Discover tab.
  • Click Enable Auto Discover and select AD User Group.
  • Click OK.
3.
  • From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  • Right-click the Backup Set, point to All Tasks and then click New Subclient.
  • In the Subclient Name box, type a name.
  • Select a Storage Policy for the new subclient and click OK.
  • Specify if a backup schedule should be associated to the new subclient and click OK.
4.
  • Right-click the subclient and select Properties.
  • Click Auto-discovery.
  • Click Configuration.
5.
  • Click Discover and specify a user account to authenticate against the Active Directory domain user groups whose mailboxes you want to discover.
    • Type the Active Directory Domain Name for the user or mailbox.
    • Type the User Name that will be used to access the Active Directory domain.
    • Type the Password for the User Name.
  • Click OK. The Active Directory User Group will be displayed.
  • Assign the Active Directory User Group to a subclient by clicking the Subclient column and selecting one from the drop-down list.

    Alternatively, you can assign Active Directory User Groups to one subclient in the Move all selected items to field.

  • Click OK to return the subclient Properties dialog box.
  • Click OK.

by Database

You can configure a user-defined subclient to automatically discover mailboxes created within a particular database. This is especially useful in cases where a number of databases exist and backups between them need to be staggered for resource leveling.

1.
  • From the CommCell Browser, right-click the backup set for which you want to discover mailboxes and click Properties.
  • Click Auto Discover tab.
  • Click Enable Auto Discover and select Database Affinity.
  • Click OK.
2.
  • From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  • Right-click the Backup Set, point to All Tasks and then click New Subclient.
  • In the Subclient Name box, type a name.
  • Select a Storage Policy for the new subclient and click OK.
  • Specify if a backup schedule should be associated to the new subclient and click OK.
3.
  • Right-click the subclient and select Properties.
  • Click Auto-discovery.
  • Click Configuration.
4.
  • Click Discover. The mailbox stores will be displayed.
  • Assign the mailbox store to a subclient by clicking the Subclient column and selecting one from the drop-down list.

    Alternatively, you can assign all databases to one subclient in the Move all selected items to field.

  • Click OK to return the subclient Properties dialog box.
  • Click OK.

using regular expressions

Regular expressions can be used to discover mailboxes based on unique patterns. For example, regular expressions can be used to discover all mailboxes containing a particular department name within its display name.

When mailboxes are discovered using regular expressions, any mailbox that matches the wildcard expressions are automatically assigned to the associated user-defined subclient. If a mailbox does not match the expressions, it is automatically assigned to the default subclient.

The following table provides some examples of useful regular expressions:

example

description

Accounting*

 Auto-discovers any mailbox display name that begins with Accounting followed by any number of any characters (e.g., Accounting Mailbox, Accounting Manager, etc.).

user_group?

 Auto-discovers any mailbox display name that begins with user_group followed by any one character (e.g., user_groupA, user_group1, etc.).

[JT]im

 Auto-discovers any mailbox display name that begins with J or T and ends with im (e.g., Jim, Tim).

[a-k]Lee

 Auto-discovers any mailbox display name that begins with any character in the range of a through k inclusive and that ends with Lee (e.g., aLee, bLee, etc.)

[!ei]nsure

 Auto-discovers any mailbox display name that ends with nsure but does not begin with e or i (e.g., unsure).

[!a-k]Lee

 Auto-discovers any mailbox display name that does not begin with a through k and that ends with Lee (e.g., xLee, yLee, etc.).

[A-K]*

 You can also use a combination of wildcards in a single expression, if the wildcards are supported for the type of operation you are performing. For example, if you wanted to auto-discover all mailbox display names beginning with any characters in the range of A through K inclusive followed by any number of any characters, you would enter the following wildcard combination.

 

1.
  • From the CommCell Browser, right-click the backup set for which you want to discover mailboxes and click Properties.
  • Click Auto Discover tab.
  • Click Enable Auto Discover and select Match mailboxes by regular expressions.
  • Click OK.
2.
  • From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  • Right-click the Backup Set, point to All Tasks and then click New Subclient.
  • In the Subclient Name box, type a name.
  • Select a Storage Policy for the new subclient and click OK.
  • Specify if a backup schedule should be associated to the new subclient and click OK.
3.
  • Right-click the subclient and select Properties.
  • Click Auto-discovery.
  • Enter a regular expression or wildcard pattern in the Mail Box Display Names field to specify that newly discovered mailbox display names matching that pattern during auto-discovery will be assigned to this subclient. For a comprehensive wildcard list, see Wildcards.
  • Click Add. Repeat this step to enter additional wildcard patterns.
  • Click OK. 
  • Click OK to return the subclient Properties dialog box.
  • Click OK.

Disabling Automatic discovery

Automatic discovery of mailboxes can be disabled in scenarios where it is no longer desired for mailboxes to automatically be included in routine backups. When automatic discovery is disabled, all mailboxes must subsequently be manually assigned to a subclient.

  1. From the CommCell Browser, right-click the backup set for which you want to disable auto-discovery of mailboxes and click Properties.
  2. Click Auto Discover tab.
  3. Clear the Enable Auto Discover option.
  4. Click OK.

Automatically Manage Mailbox Groupings

By default, if a change is made to an automatically discovered mailbox that alters the association criteria it was discovered with, the next backup will automatically reassign the mailbox to the appropriate subclient that satisfies the new criteria. For example, if a mailbox was assigned to a subclient based on its parent database and the mailbox is later moved to a different database, the next backup will automatically move the mailbox to the subclient associated with the new database.

If a mailbox is manually assigned to a subclient, it is not rendered available for automatic  grouping. However you can manually assign this mailbox to the blank subclient and during the subsequent data protection operation this mailbox gets automatically discovered and assigned to a relevant subclient.

In some cases, it may not be desirable for backups to manage mailboxes in this manner. You can disable this functionality - or enable it again later if it has already been disabled - as follows:

  1. From the CommCell Browser, right-click the Exchange Mailbox agent on the source client, and click Properties.
  2. Clear or check the Manage Content Automatically option.
  3. Click OK.
  4. From the CommCell Browser, right-click the backup set for which you want to discover mailboxes and click Properties.
  5. Click Auto Discover tab.
  6. Ensure that the Enable Auto Discover check box is selected together with either one of the following:
    • Active Directory User Group Affinity
    • Database Affinity
    • Match Mailbox by Regular Expressions

Filtering Subclients

Use one of the methods below to filter data from being backed up. Filters assist in minimizing usage of protected storage and prevents unnecessary folders (Junk, Spam) from being backed up.

Exclude Mailboxes from Backups

By default, the system creates a Do Not Backup subclient. You can assign mailboxes to this subclient so that they will not be backed up.
  1. From the CommCell Browser, right-click the subclient and click Properties.
  2. Click the Content tab, then click Configure.
  3. If necessary, click Discover to reveal all mailboxes, and select a mailbox to exclude.
  4. Under the Subclient column, select Do Not Backup.
  5. Click OK.

Filter Mailboxes Using Regular Expressions

You can also apply regular expressions or wildcards patterns to filter folders in mailboxes from data protection. For example, you may want to exclude all Sent Items folders that are not essential for recovery. The pattern you enter will be applied to all content defined for the subclient.
  1. From the CommCell Browser, right-click a subclient and click Properties.
  2. Click the Filters tab, then click Add next to Exclude the folders that contain the following patterns.
  3. Enter regular expressions or wildcard patterns, each on a separate line. For a comprehensive wildcard list, see Wildcards.
  4. Click OK.

wildcard examples

example

description

Sent*

 To filter out a folder which begins with Sent, specify the name of the folder and the asterisk * wildcard with no delimiters.

Sent Items\test*

 To filter out a subfolder called test, specify the full path including the leader \ backslash.

*\test*

 To filter out any path that ends in a folder name, use the full path including the leader \ backslash and the asterisk * wildcard for the first level.

filtering specific folders from backups

Filters are available to exclude a specific folder of a selected mailbox. For example, you can filter out the Sent Items folder of a mailbox, so that messages within this folder do not get backed up.
  1. From the CommCell Browser, right-click a subclient and click Properties.
  2. Click the Filters tab, then click Add next to Exclude the following folders.
  3. Select a mailbox or mailbox item to exclude.
  4. Click Add.
  5. When finished selecting the items, click Close.
  6. Click OK.

The next time a data protection operation is run, the filter will be used to exclude the mailboxes and mailbox items.

include specific Folders in backups

You can configure the Exchange Mailbox iDataAgent to backup messages that reside in a specific mailbox folder (e.g., Sent Items). Messages residing in any subfolders that exist within the specified mailbox folder will also be backed up.

  1. From the CommCell Browser, right-click the subclient and then click Properties.
  2. Click the Content tab.  
  3. In the Only backup following folders (separated by ;) (Note: Other folders in the mailbox will not be backed up) field, enter one more root mailbox folders to include the data protection operation, such as Inbox, Sent Items, etc. Separate multiple mailbox folders by separating each entry with a semi-colon (;).
  4. Click OK.

Managing the Default Subclient

By default, all mailboxes are automatically assigned to the default subclient. This default behavior is designed to ensure all mailboxes are backed up.

If you do not want all mailboxes to automatically be included in the default subclient, you can do so as described in the following sections.

  We recommend that you do not modify these settings. Doing so would disable the default subclient's capability to serve as a catch-all entity for mailbox data. As a result, some data may not get backed up.

Add Unassociated mailboxes to the Default Subclient

By default, all mailboxes that are not associated with a user-defined subclient are included in the default subclient. If you do not want the default subclient to include such mailboxes, you can disable this behavior as follows:

  1. From the CommCell Browser, right-click the default subclient and select Properties.
  2. Click Auto-discovery tab.
  3. Clear Automatically add new mailboxes that do not qualify for membership in any of the subclients.
  4. Click OK.

Configuring Backups of Disabled Mailboxes

By default, the Mailboxes whose user accounts are disabled from the Active Directory are not backed up. To include them in the backup operation, follow the steps given below:

  1. From the CommCell Browser, navigate to Client Computers.
  2. Right-click the <Client> in which you want to add the registry key, and then click Properties.
  3. Click the Registry Key Settings tab.
  4. Click Add.
  1. Enter nBackupDisabledMailBoxes in the Name field.
  2. Enter MSExchangeMBAgent in the Location filed.
  3. Enter REG_DWORD in the Type filed.
  4. Enter 1 in the Value field.
  5. Click OK.
  6. From the CommCell Console, navigate to <Client> | Exchange Mailbox |defaultBackupSet.
  7. Right click the subclient and click Backup.
  8. Select Full as backup type and Immediate to run the job immediately.
  9. Click OK.

    You can track the progress of the job from the Job Controller or Event Viewer window.

Configuring Backups for Discovery Search Mailboxes

The Discovery Search Mailbox, which is used as the target mailbox for all discovery searches of the Exchange Control Panel, can be backed up using a user-defined subclient as described below.

1.
  • From the CommCell Browser, navigate to Client Computers.
  • Right-click the <Client> in which you want to add the registry key, and then click Properties.
  • Click the Registry Key Settings tab.
  • Click Add.
  • Enter MSExchangeMBAgent in the Name field.
  • Enter HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance<xxx>\ in the Location filed.
  • Enter REG_DWORD in the Type filed.
  • Enter nBackupDisabledMailBoxes in the Value field.
  • Click OK.
  • From the CommCell Console, navigate to <Client> | Exchange Mailbox |defaultBackupSet.
  • Right click the subclient and click Backup.
  • Select Full as backup type and Immediate to run the job immediately.
  • Click OK.

    You can track the progress of the job from the Job Controller.
2.
  • From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  • Right-click the Backup Set, point to All Tasks and then click New Subclient.
  • In the Subclient Name box, type a name.
  • Select a Storage Policy for the new subclient and click OK.
  • Specify if a backup schedule should be associated to the new subclient and click OK.
  • Right-click the subclient and select Properties.
  • Click the Contents tab and then click Configure.
3.
  • From the Add/Modify Mailbox window, click the subclient entry for the mailbox that you want to add to the new subclient.

    Alternatively, you can select and assign a range of mailboxes to the new or existing subclient using the Change all selected mailboxes to list.

  • Click OK.

Configuring Backups for Deleted Item Retention Folders

By default, Deleted Item Retention folders are not included in backups. In some cases, it may be desirable to include them for record keeping purposes. This can be accomplished as follows:

  1. From the CommCell Console, navigate to Client Computers | <Client>
  2. Right-click the Exchange Mailbox Agent and click Properties.
  3. From the General tab, select the Backup Deleted Item Retention option.
  4. Click OK.
  In case a folder is hard deleted, the emails within that folder will not be backed up when Deleted Item Retention folders are backed up. They will be displayed as failed items in the backup job history.

 

Specifying Domain Information for Backups

It may be necessary to specify additional domain names for backups in the following circumstances:

To ensure complete protection in these circumstances, perform the following.

  1. From the CommCell Browser, right-click the Exchange Mailbox Agent and then click Properties.
  2. Click the AD Server tab.  
  3. To include a domain name, click Add.
  4. Type the domain name in the AD Server field. You can enter an IP address or the fully-qualified domain name of the Active Directory Server. Depending on the circumstances discussed above, the domains to include should be:
    • The schema master, or
    • Each domain controller in your environment
  5. Click OK. The domain name will appear in the AD Server List.
  6. Repeat the previous step for each domain name that you wish to include.
  7. Click OK.

Enhancing Mailbox Discovery Using CSVDE Filter

A Comma Separated Value Directory Exchange (CSVDE) filtering option is provided to increase performance for auto-discovery operations in cases where the discovery process may take a long time to complete.

A CSVDE filtering example is provided below, which will filter out system mailboxes residing on the SERVERNAME server from discovery operations for these agents:

"(&(msExchHomeServerName=*/cn=SERVERNAME)(!(CN=SystemMailbox{*)))"

  Use of this option requires expert-level knowledge of CSVDE, which is a Microsoft tool used for extracting and filtering information from Active Directory. Familiarity with constructing LDAP queries is beneficial for successful filtering. Incorrect use of the CSVDE filtering option can result in failed discovery and data protection operations. For more information on CSVDE, refer to documentation from Microsoft Corporation.
  1. From the CommCell Browser, right-click the Exchange Mailbox agent on the source client, and click Properties.
  2. Click the Use CSVDE For Discovery option, then specify the desired CSVDE filter in the corresponding entry space.
  3. Click OK.

The next time a discovery operation is run, the user-specified CSVDE filter will be used.

Configuring Mailboxes in Database Availability Group (DAG) Servers

When backing up Exchange 2010 Database Availability Group (DAG) servers, you need to configure the Mailbox and Client Access Server (CAS) roles as described below.
  1. From the CommCell Browser, right-click the Exchange Mailbox Agent and click Properties.
  2. In Exchange Server Name, enter the Mailbox server role. This role is used when performing backup and restore operations. If more than one role is entered, separate them with semi-colons.

    To ensure complete protection, enter each Member Server configured in your environment.

  3. Click OK.

Configuring Mailboxes when the CAS Role is not installed on the Mailbox Role Server

In addition to the steps above, the following steps are required if the CAS Role is not installed on the Mailbox Role Server.

  1. From the CommCell Browser, right-click the client computer that has Exchange Mailbox iDataAgent installed.
  2. Click Properties.
  3. Select Registry Key Settings.
  4. Click Add.
  5. Enter sCASServerName in the Name field.
  6. From the Location list, select iDataAgent.
  7. From the Type list, select REG_SZ.
  8. Enter a CAS server name (e.g., Ex2010CASR2) in the Value field. The CAS server is used to create the profile.
  9. Click OK.

Modifying an Agent, Backup Set, or Subclient

There are several configurable properties available for your agent that can be modified from the agent, backup set or subclient level as per your need.

It is recommended that that you do not modify the properties of a subclient when a job is in progress for that specific subclient. If a job is in progress, either wait for the job to complete or kill the job from the Job Controller.

The following table describes the properties that can be configured from the agent, backup set and subclient levels.

Option Description Related topics
Change the Profile Name You can modify the profile that is associated with the appropriate Administrator Mailbox.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and click Properties.
  3. Select General tab.
  4. Type the Profile Name.
  5. Click OK.
  
Change the Mailbox Name You can modify the name of the mailbox that is associated with the appropriate Administrator profile.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and click Properties.
  3. Select General tab.
  4. Type the Mailbox Name.
  5. Click OK.
  
Change the Exchange Server Name You can modify the name of the Exchange Server that is installed on the client computer.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and click Properties.
  3. Select General tab.
  4. Type the Exchange Server Name.
  5. Click OK.
  
Change the Exchange Version You can select and modify the version of the Exchange Server from the list.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and Click Properties.
  3. Select a version from the Exchange Version list.
  4. Click OK.
  
Change User Account Details

You must have Exchange administrator privileges to access the Exchange Server and perform backup and restore operations.

In the case of backup and restore operations from the CommCell Console, the user credentials to access the Exchange Server are provided initially when you installed the Agent. You can modify the user credentials from CommCell Console.

On Windows clients, use <domain>\<administrator_name>

To change the Exchange administrator account information associated with this agent:

  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and Click Properties.
  3. Select General tab.
  4. Click Change Account.
  5. Type the Account name in Exchange Administrator Account box.
  6. Type the Password in Password box.
  7. Type the password again in Confirm Password box.
  8. Click OK.
  
Rename Backup Set and Subclient

You can rename a backup set and subclient:

Renaming backup sets:

  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent | Backup Set.
  2. Right-click the backup set and then click Properties.
  3. Type the new name in the Backup Set field.
  4. Click OK.

Renaming subclients:

  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent | Backup Set | <user-defined Subclient>.
  2. Right-click the subclient and then click Properties.
  3. Type the new name in the  Subclient name field.
  4. Click OK.
  
Change Storage Policies You can modify the storage policies in any of the following situations:
  • To include a different media for the backup operation.
  • To use a storage policy with a different retention criteria.

You can change the storage policies from the subclient level.

  1. From the CommCell Browser, right-click the subclient.
  2. Click Properties.
  3. Click Storage Device.
  4. Select the Storage policy from the drop-down menu.
  5. Click OK.
 Refer to Storage Policies.
Data Transfer Options You can efficiently configure the available resources for transferring data secured by data protection operations from the subclient level. This includes the following:
  • Enable or disable Data Compression either on the client or the MediaAgent.
  • Configure the transfer of data in the network using the options for Network Bandwidth Throttling and Network Agents.

You can configure the data transfer options.

  1. From the CommCell Browser,right-click the subclient.
  2. Click Properties.
  3. Click Storage Device.
  4. Click Data Transfer Option tab.
  5. Choose the appropriate software compression option for this subclient.
  6. Select Throttle Network Bandwidth and set the required bandwidth.
  7.  Click OK.
 Refer to Data Compression and Network Bandwidth Throttling.
View Data Paths You can view the data paths associated with the primary storage policy copy of the selected storage policy or incremental storage policy. You can also modify the data paths including their priority from the subclient level.
  1. From the CommCell browser, right-click the subclient.
  2. Click Properties.
  3. Click Storage Device.
  4. Select Storage Policy from the drop-down menu.
  5. Click Data Paths.
  
Configure a Subclient for Pre/Post Processing of Data Protection You can add, modify or view Pre/Post processes for the subclient. These are batch files or shell scripts that you can run before or after certain job phases.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and Click Properties.
  3. Click Properties.
  4. Click Pre/Post Process.
  5. Click one of the following phases and type the full path of the process that you want to execute during that phase. Alternatively, click Browse to locate the process (applicable only for paths that do not contain any spaces).
    • PreBackup Process
    • PostBackup Process
  6. Click OK.
  7. Select Run Post Backup Process for all attempts to run a post backup process for all attempts.
  8. For subclients on Windows platforms, Run As displays Not Selected.

    If you want to change the account that has permission to run these commands, click Change.

    1. In the User Account dialog box, select Use Local System Account, or select Impersonate User and enter the user name and password. Click OK.
    2. If you selected Local System Account, click OK to the message advising you that commands using this account have rights to access all data on the client computer.
 Refer to Pre/Post Processes.
Configure Activity Control You can enable backup and restore operations from the agent and subclient level. However, you can enable restore operations only from the agent level.
  1. From the CommCell browser, right-click the subclient.
  2. Click Properties.
  3. Click Activity Control, select or clear option(s) as desired.
  4. Click OK.
 Refer to Activity Control.
Configure User Security You can configure user security from the agent or subclient level.

You can perform the following functions:

  • Identify the user groups to which this CommCell object is associated.
  • Associate this object with a user group.
  • Disassociate this object from a user group.
  1. From the CommCell browser, right-click the subclient.
  2. Click Properties.
  3. Click Security.
  4. Select the appropriate user groups to which you want to associate to the CommCell object from the Available Groups pane, and then move the user group to the Associated Groups pane.
  5. Click OK.
 Refer to User Administration and Security.
Enable/Disable Data Encryption You can enable data encryption from the suclient level.Encryption must be enabled at the client level prior to configuring any instances residing on that client.
  1. From the CommCell browser, right-click the subclient.
  2. Click Properties.
  3. Click Encryption.
  4. Select the desired encryption.
  5. Click OK.
 Refer to Data Encryption.
View Software Version The Version tab, at the Agent level displays the software version of the component.
  1. From the CommCell browser, right-click the agent.
  2. Click Properties.
  3. Click Version.
  4. Click OK.
  
CommCell Configuration Report The CommCell Configuration Report provides the properties of the CommServe, MediaAgents, clients, agents, SRM agents, subclients, and storage policies within the CommCell based on the selected filter criteria.
  1. From the CommCell browser, click Reports icon.
  2. Select CommCell Configuration.
  3. Click Run.
 Refer to CommCell Configuration.

Deleting an Agent, BackupSet or Subclient

The following sections describe the steps involved in deleting an agent, backup set or subclient.

When you delete an instance or backupset, the associated data is logically deleted and you can no longer access the corresponding data from CommCell Console for recovery purposes.

Refer to the troubleshooting article on Recovering Data Associated with Deleted Clients and Storage Policies for information on how to recover data if you accidentally delete an entity.

Deleting an Agent

You need to uninstall or DeConfigure the agent software from the client computer before deleting from CommCell Browser. After you delete the client software, you can either leave the corresponding data intact for appropriate action or you can remove the data immediately. If you choose to remove the data immediately, you must delete the agent from the CommCell Browser. If you delete the agent, all of the agent's data is irretrievably lost.

  1. From the CommCell Browser, navigate to Client Computers | <Client>.
  2. Right-click the <Agent>, and then click Delete.
  3. A confirmation message is displayed with the following message:

    This operation will permanently delete the data backed up from this level and it cannot be restored.

  4. Click OK to continue with the deletion operation., or click No to abort the deletion.

Deleting a BackupSet

Consider the following before deleting a Backup Set:

  1. From the CommCell Browser, navigate to Client Computers | <Client> | <Agent>.
  2. Right-click the <Backup Set>, and then click Delete.
  3. A confirmation message is displayed, asking if you want to delete the Backup Set.

    Click No to cancel the deletion and retain the Backupset, or click Yes to continue the deletion.

Deleting a Subclient

Consider the following before deleting a subclient:

  1. From the CommCell Browser, navigate to Client Computers | <Client> | <Agent> | <Backup Set>.
  2. Right-click the <subclient> that you want to delete, and then click Delete.
  3. A confirmation message is displayed, asking if you want to delete the subclient.

    Click No to cancel the deletion and retain the subclient, or click Yes to continue the deletion.