Upgrade the Data Classification Enabler

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The procedure on this page describes the steps involved in upgrading the Data Classification Enabler either in a non-clustered environment or on a physical machine in a clustered environment. This procedure provides steps for upgrading the Data Classification Enabler only.

Data Classification Enabler installed using the installer software can be upgraded using the upgrade software. For Data Classification Enablers installed using an MSI package (Remote Installs - MSI Packages Using Active Directory Group Policies), uninstall the previous version and install the current version.

If multiple components are installed on a computer, then ensure that all applicable components are selected for upgrade. In such a situation, the upgrade sequence may vary. Refer to the appropriate procedures for upgrade requirements and steps specific to the component.

Verify that the computer in which you wish to upgrade the software satisfies the minimum requirements specified in System Requirements - Data Classification Enabler

Supported Upgrade Paths

The following table provides a list of supported upgrade paths for the current software version. If the version currently installed on your computer is not listed here, contact your software provider for more information.

Installed Version

Upgrade to Version 8.0.0

Information
     
6.1.0 Supported Perform a direct upgrade to Version 8.0.0.
     
7.0.0 Supported Perform a direct upgrade to Version 8.0.0.

Upgrade Requirements
Review the following before upgrading the software:

General

  • Review the Upgrade Strategy before upgrading the software.
  • Verify that no jobs are in progress or scheduled to occur while the software is being upgraded on the client. If jobs are scheduled, either perform the upgrade at another time or disable all jobs in the client using the Activity Control tab from the Client Computer Properties dialog box in the CommCell Console.

    Once the upgrade is completed, you can enable the jobs from this dialog box.

  • Verify that the CommServe computer is accessible and all services on the CommServe and the MediaAgent in which you wish to perform the upgrade are running.
  • Verify that the SQL Server instance used by the CommServe is running on the CommServe computer.
  • Verify that all applications (CommCell Console, Service Control Manager) are closed.
  • Close all applications and disable any programs that run automatically, including antivirus, screen savers and system utilities. Some programs, including antivirus software, may be running as a service. Stop and disable all non-essential services before you begin. You can re-enable them after the upgrade.
  • The files and folders associated with CommCell components should not be opened by other applications (for example, Windows Explorer, FTP, etc.) on this computer or from other computers during the upgrade.
  • Verify that you have the software installation disc that is appropriate to the destination computer’s operating system.

    Make sure that you have the latest software installation disc before you start to install the software. If you are not sure, contact your software provider.

Agent Specific

  • If you have previously installed an MSI package from a disc, you must upgrade the software using the software installation disc from the current release. Conversely, if you have previously installed an MSI package remotely, you must upgrade the software remotely using the MSI package for the current release.

Before You Begin
  • Ensure that you are logged on to the computer as a local Administrator or as a member of the local Administrators group on that computer.

Upgrade Procedure
1. In this screen, you choose the language you want to use during installation. Click the down arrow, select the desired language from the pull-down list, and click Next to continue.  
2. Select the option to install software.

NOTES

  
3. Select the option to install software on this computer.

NOTES

  • The options that appear on this screen depend on the computer in which the software is being installed.
  
4. Read the Welcome screen.

Click Next to continue, if no other applications are running.
5. Read the virus scanning software warning.

Click OK to continue, if virus scanning software is disabled.
6. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

7. Click Next to continue with the upgrade.

NOTES

  • New components from this version can only be installed after upgrading the existing components.
  • The older version number depends on the version in the computer and may look different from the example shown.
8. Click Yes to continue. This will not save any files (such as command line scripts) or folders from the <software installation path> folder.

NOTES

  • The upgrade process deletes and replaces this folder with newer files.

    To preserve files or folders within the <software installation path> folder, move them to another location before clicking Yes.

  • Clicking No will exit the upgrade program.
9. Specify the location where you want to install the software.

NOTES

  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:
     / : * ? " < > |
    It is recommended that you use alphanumeric characters only.
  • If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well.
  • If a component has already been installed, this screen may not be displayed if the installer can use the same install location as previously used.

  • If you intend to use the SnapProtect™  feature for Windows File System iDataAgent, the agent should be installed on a non-system drive and not a filer volume.

Click Browse to change directories.

Click Next to continue.
10. Specify when you prefer to start Data Classification Service.

NOTES

  • If this option is not selected, the Data Classification service will start scanning the system as soon as the installation is complete. This may cause increased I/O and CPU usage. Also, if there is activity on the system during the initial scan (e.g., keyboard use, mouse use), the initial scan will not run until 30 seconds after such activity stops.

    If this option is selected, you can schedule the service to start at a later date and time of your convenience and therefore avoid these issues. (Alternatively, you can avoid using the computer for some time depending on the amount of data in your system.)

Click Next to continue.
11. Click Yes if you have multiple computers with Data Classification in your domain and you want to control these computers from a single computer. Otherwise, click No.
12. Select Download Pack(s) and Install to download and install the latest service packs and post packs from the software provider.

NOTES

  • Internet connectivity is required to download updates.
  • This step is applicable when installing on the first instance.
  • Updates are downloaded to the following directory: 
    <software installation>/Base/Temp/DownloadedPacks    .
    They are launched silently and installed automatically for the first instance.

Click Next to continue.
13. Verify the summary and Click Next to continue.

NOTES

  • The Summary on your screen will reflect the components installed on the computer, and may look different from the example shown.

The upgrade program now starts the upgrade process. This step may take several minutes to complete.
14. The System Reboot message may be displayed. If so, select one of the following:
  • Skip Reboot
    This option will be displayed if the install program finds any files belonging to other applications, that need to be replaced. As these files are not critical for this installation, you may skip the reboot and continue the installation and reboot the computer at a later time.
  • Reboot Now
    If this option is displayed without the Skip Reboot option, the install program has found files required by the software that are in use and need to be replaced. If Reboot Now is displayed without the Skip Reboot option, reboot the computer at this point. The install program will automatically continue after the reboot.
  • Exit Setup
    If you want to exit the install program, click Exit Setup.
15. Click Finish to complete the upgrade.

NOTES

  • The Completion Report will reflect the components upgraded on the computer, and may look different from the example shown.

The upgrade is now complete.

Post-Upgrade Considerations

General

  • Install post-release updates or Service Packs that may have been released after the release of the software. If you are installing a Service Pack, verify and ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.
  • If Activity Control was disabled on the client prior to the upgrade, enable it after the upgrade using the Activity Control tab from the Client Computer Properties dialog box in the CommCell Console.

Registry Keys

  • Information from user created registry keys is stored in the operating systems temp directory during the upgrade. The name of the file is GalaxyReg_OLD_But_Not_New.txt. Re-create these registry keys, if necessary.
  • The values in all the system created registry keys are set to default after the upgrade. If any of these values were modified prior to the upgrade, the modified values are stored in the operating systems temp directory within GalaxyReg_MIX_OLD_New_Diff.txt.

Agent Specific

  • Following an upgrade from 6.1.0, you must uninstall the Data Classification software and then reinstall the current release of the software before you create new DataClassSets or schedules.
  • Following the upgrade, the Data Classification Enabler icon in the CommCell Browser appears as uninstalled. For the icon to no longer be visible, you must remove it manually. Simply right-click the icon and click Delete.

If you are upgrading the software from 6.1.0 to 8.0.0

  • If you have moved the metadata to a centralized location, after the upgrade, you have to manually delete the database from the respective location. The upgrade does not automatically delete the old databases that are not in the default location.