Event Viewer - How To

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Change Table Views

Change the Default Event Viewer Display

Create a Search Query

Open a Console Window

Set the Maximum Number of Events Retained by the System

View Event Details in the Event Viewer


Change Table Views

To change the table views for the Job Controller and Event Viewer:

  1. From the Job Controller or Event Viewer windows in the CommCell Console, perform either of the following:

    The available options for that window are displayed.

  2. Select or deselect the parameters you want presented in the respective window.

Change the Default Event Viewer Display

To change the default Event Viewer display:

  1. From the CommCell Console, select Tools | Control Panel.
  2. From the Control Panel, select User Preferences.
  3. From the Event Filter tab, select the severity level(s) that you want to use as the default.
  4. Type the maximum number of events to be displayed in the Event Viewer (Default = 200).
  5. Click OK to save your changes.

Creating a Search Query

To create a search query from the Event Viewer:

  1. From the CommCell Browser, right-click the CommServe icon, select All Tasks and Event Search, or right-click an event in the Event Viewer, then select Search Events.
  2. From the Events Selection dialog box, select Create a search query.
  3. From either the Time Range, Severity, or Job ID tabs, select a time range, severity level or Job ID.
  4. If a time period an/or severity level criteria is used, you can save this search query for reference later. To do this, type a name in the Save this search query as field.
  5. A static All Found Events window displays the events that meet the criteria that you selected in the Events Selection Dialog.
  6. To view the details of a particular event, right click an event and select Details. Use the up and down arrows in the widow to view the details on the next and previous events in the window.
  7. To search the description column, right-click an event and select Find. From the Find Pattern From "Description" dialog box, type the character string that you want to search. The events that include the character string you typed are then highlighted when you click Next or Find Next.
  8. Click OK.

Open a Console Window

To open the CommCell Browser, Job Controller or Event Viewer window:

  1. From the CommCell Console, select Tools and the desired window.
  2. Alternatively, click the desired icon from the toolbar.

Setting the Maximum Number of Events Retained by the System

To set the maximum number of events retained by the event log:

  1. From the CommCell Browser, right-click the CommCell icon, and click Control Panel, and then click System.
  2. From the System dialog box, enter a number in the Max. Number of Events Retained in Event Log box (default = 10000).
  3. Click OK.

View Event Details in the Event Viewer

To view event details in the Event Viewer:

  1. From the CommCell Console, click the Event Viewer icon if the window is not already open.

    By default, the Event Viewer displays the Information, Minor, Major, and Critical events (up to 200) that took place in the last 24 hours.

  2. To view the details about a particular event, right-click an event and select Detail. The Event Details dialog box displays the details of the event and the up and down arrows allow you to view the details of the next and previous events of the event viewer.
  3. Click OK.

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