Recover Data - SharePoint Archiver - How To

Topics | How To | Troubleshoot | Related Topics

Recover Data from SharePoint Server User Interface

Recover Data from the CommCell Console

Recover Data from SharePoint Server User Interface

Before You Begin

Review the general recovery requirements from What You Need to Know Before Performing a Recovery and any agent-specific recovery requirements from Recovery Considerations for This Agent prior to performing any recovery.
This procedure can be used to recover only SharePoint data which have been configured to display stub icons.
In the SharePoint User Interface, you can recover items only if Yes appears under the Archive column next to the item. If the Archive column is not visible after archiving, you may need to manually refresh the Browser, select View "All Documents" or "All Pictures".
If the Recall Archived Data menu is not visible in the SharePoint User Interface, you may need to manually refresh the Browser or it may be because multiple versions of SharePoint Servers co-exist on the same client. See Support when SharePoint 2003 and 2007 Servers Co-exist for more information.
Unless you have Add/Update permissions to the document, you will not be able to recall archived documents.
Library columns CommVault Stub and Archived created by SharePoint Archiver should not be changed by the user.
Items recovered from a version-enabled library are recovered to a new version.

Required Capability: None.

To recover data from the SharePoint Server User Interface:

Log in to your SharePoint site.
In the SharePoint Server User Interface, browse to the Library and select the archived SharePoint item which has Yes in the Archive column.
Expand the Item Edit menu and click Recall Archived Data.

The data that is available for recovery is displayed. Select one or more versions by selecting a checkbox in the Recall column and click Recall Selected Versions to continue.

If the document is from a version-enabled library, more than one version may be available for recovery. Otherwise, if the document is from a non version-enabled library, only one version will be available.
If an error occurs instead of viewing available versions, see Troubleshoot.

A Persistent Recovery job will be initiated on CommServe and a popup message "[Filename] Recall completed successfully.OK" is displayed when recovery has completed. Click OK to return to the Document Library page. To hide this dialog box, see Hide "Recall Completed Successfully" Dialog Box.

After the recovery has completed, you can click the data to view its contents.

For successful archiving and recovery, the user performing the operation must have write permissions to the SPDAStubDatabase.db file that resides in the Job_Results folder. Otherwise, you may receive the error Failed to update database with new version number.

The default timeout value for recalling data is five minutes. If a timeout error occurs, the timeout value can be increased by setting the registry key value nRecallTimeout.

Recover Data from the CommCell Console

Before You Begin

Review the general recovery requirements from What You Need to Know Before Performing a Recovery and any agent-specific recovery requirements from Recovery Considerations for these Agents prior to performing any recovery.

Required Capability: See Capabilities and Permitted Actions

To Recover data from the CommCell Console:

From the CommCell Browser, right-click the archive set that contains the data that you want to recover, click All Tasks and then click the available Browse command (command names vary by agent).
Run a browse operation. See Browsing Data - Migration Archiver Agents - How To for a list of customized browse operations and their step-by-step instructions. If you accept all defaults, you will be browsing the latest migration archiving operations for the selected data.
From the Browse window, select the data that you want to recover, then click Recover All Selected. See Select Objects From the Browse Window for Recovery for more information.
From the Recovery Options for All Selected Items (General) dialog box, select Restore All Versions to recover the SharePoint items.
From the Advanced Recovery Options dialog boxes, select the recovery options that you want to use. For agents with multiple tabs, do not click OK until you have used all of the desired tabs. When you accept all the default settings, you will be recovering the selected data to its original location.
When recovering encrypted data, refer to Data Encryption for comprehensive feature information and procedures for using the Encryption tab of the Advanced Recovery Options dialog box.
After completing your selections, you can either start an immediate recovery or schedule the recovery.
- If you want to schedule the job, click the Job Initiation tab from the Recovery Options dialog box, click Schedule, schedule the job, and then click OK.
- If you want to run the job now, accept or click Run Immediately in the same tab and then click OK.
While the job is running, you can right-click the job in the Job Controller and select Detail to view information on the job. After the data has been recovered, you will see a job completion message in the Job Controller and Event Viewer.