User Accounts and Passwords - How To
Topics | How To | Related Topics
Change the CommCell Network Password
Change the Media Password
Change Account for Accessing the Maintenance Advantage Page
Change Account to Register a Domain Controller with the CommServe
Change Account for Accessing Application Servers/Filers
Change Account for Accessing Databases
Change Account for Accessing Instances
Change Account for Accessing Updates
Use Account for Data Classification
Change Account for Configuring UNC Paths
Change Account for Discovering Network Drives
Change Account for Restoring to Mapped/Share Network Drives and Restricted Directories
Configure Filer/Proxy Authentication Credentials
View or Modify User Rights Assignments on a Workgroup or Member Server
View or Modify User Rights Assignments on a Domain Controller
Set up User Permissions and Rights on a Windows Workgroup or Member Server
Set up Rights on a Windows 2000 Domain Controller
Set up Registry Permissions on Windows 2000
Set up Folder Permissions
Required Capability: See
Capabilities
and Permitted Actions
To change
the CommCell network password of a CommCell computer
- From the CommCell Browser, right-click the CommCell icon, and then click
Control Panel from the short-cut menu.
- From the Control Panel window, within the column headed by "Name", search
for and double-click System.
- In the
System
dialog box, ensure that Change Network Password is selected.
- In the Change password for computer list, click the name of the computer
for which you want to change the network password.
- Enter the new network password in the Password field and
re-enter it in the Confirm Password field.
- When you are finished, click OK. The password is changed.
Required Capability: See
Capabilities
and Permitted Actions
To change
the media password:
- From the CommCell Browser, right-click the CommCell icon, and then click
Control Panel from the short-cut menu.
- From the Control Panel window, within the column headed by "Name", search
for and double-click System.
- In the
System
dialog box, ensure that Change Media Password is selected.
- Enter the new media password in the Enter Password field
and re-enter it in the Confirm Password field.
- Enter the old media password in the Enter Old Media Password
field.
- When you are finished, click OK. The media password is changed.
Required Capability: See
Capabilities
and Permitted Actions
To
use/change the account for accessing the Maintenance Advantage Page
- From the CommCell Browser, right-click the CommCell icon and then click
Control Panel from the short-cut menu.
- From the Control Panel window, within the column headed by "Name", search
for and double-click System.
- In the
System
dialog box, click the Advanced tab.
- In the
System
(Advanced) tab, type the user name and password in the
appropriate spaces.
- Click OK. The Maintenance Advantage Page should be displayed.
Required Capability: See
Capabilities
and Permitted Actions
To change
a user account to register a domain controller with CommServe:
- From the CommCell Browser, expand Security, expand Name
Servers, right-click the name of the appropriate domain controller, and
click Properties.
- In the Edit Domain Controller Details dialog box, click Edit.
- In the
Enter User Account Information dialog box, update the fields as
appropriate and click OK.
- In the Edit Domain Controller Details dialog box, make any other desired
changes and then click OK.
Required Capability: See
Capabilities
and Permitted Actions
To change
most Agent user account for accessing an application server or filer:
- From the CommCell Browser, expand the tree if necessary to view the affected
agent icon. Then right-click the agent icon and click Properties.
- From the General tab, click the Change Account button associated
with the User Account information.
- For Active Directory, if you want to use NTLM Bind, Enter Administrator
as the user and then enter the administrator's password in the
Change User Account dialog box.
- For NetWare/NDS, File Archiver for NetWare, or Active Directory, enter the requested information in
the
Change User Account dialog box.
- For the affected Exchange-based agent or QR Agent, enter the requested information
in the Exchanged-based
Change
User Account dialog box.
- For SharePoint, enter the requested information in the SharePoint-based
Change User Account dialog box.
- Click OK to save the settings.
To change
a Quick Recovery Agent user account for accessing an application server or filer:
- From the CommCell Browser, expand the tree if necessary to view the affected
agent icon. Then right-click the agent icon and click Properties.
- Click the Authentication
tab.
- From the default Exchange/SQL sub-tab, click the appropriate application
and then click Edit.
When configuring the Exchange server(s) for the
Quick Recovery Agent on a cluster, be sure to enter the Exchange server name
into the Exchange Server Name field of the Change User Account
dialog box. If you do not enter the server name, the agent may not be able to
detect the Exchange Server.
- Enter the required information in the
Change
User Account dialog box.
- Click OK.
To change
a ContinuousDataReplicator user account (Windows only) for accessing an application server:
- From the CommCell Browser, expand the tree if necessary to view the affected
agent icon. Then right-click the agent icon and click Properties.
- Click the Authentication
tab.
- Click the appropriate application
in the list and then click Edit.
- Enter the required information in the
Change
User Account dialog box.
- Click OK.
Required Capability: See
Capabilities
and Permitted Actions
To change
a user account for accessing DB2 databases:
- From the CommCell Browser, expand the tree if necessary to view the desired
level icon.
- From the agent level, right-click the agent icon, click All Tasks
from the short-cut menu, click New Instance, and go to the next step.
- From the instance level, right-click the instance icon, click Properties
from the short-cut menu, and go to Step 3.
- From the backup set level, right-click the backup set icon, click
Properties from the short-cut menu, and go to Step 4.
- Use the Creating New Instance dialog box to create and configure
the instance. Thereafter, from the General tab, click the Change
button associated with the User Account information. Then go to Step 5.
- From the General tab of the Instance Properties dialog box,
click the Change button associated with the User Account information.
Then go to Step 5.
- From the General tab of the Backup Set Properties dialog box,
ensure that the Connect as a Different User option is selected. Then
click the Change button associated with the User Account information.
- Enter the required information in the
Set DB2
User Account dialog box.
- Click OK to save the settings.
To change
a user account for accessing Oracle or SAP for Oracle applications on Windows not associated with QR Agent:
- From the CommCell Browser, expand the tree if necessary to view the desired
level icon.
- From the agent level, right-click the agent icon, click All Tasks
from the short-cut menu, and click New Instance (Oracle SID).
- From the instance level, right-click the instance icon and click
Properties from the short-cut menu.
- From the General tab, click the Change button associated with the
User Account information.
- Enter the required information in the
Impersonate
NT User dialog box.
- Click OK to save the settings.
To change
a user account for accessing Oracle applications for QR Agent:
- From the CommCell Browser, expand the tree if necessary to view the QR agent
icon. Then right-click the icon and click Properties.
- From the Authentication
tab, click the Oracle sub-tab.
- From the Oracle sub-tab, either click Add Instance or select an Oracle
instance to edit and then click Edit Instance.
- From the Add Oracle Instance to QR Agent dialog box, click Change.
- Enter the required information in the
Impersonate
NT User dialog box.
- Click OK to save the settings.
To change
a user account for accessing Informix, Oracle, or SAP for Oracle applications on
Unix:
- From the CommCell Browser, expand the tree if necessary to view the
desired level icon. From the agent level, right-click the agent icon, click
All Tasks from the short-cut menu, click New Instance, and go
to the next step. From the instance level, right-click the instance icon,
click Properties from the short-cut menu, and go to Step 3.
- Use the New
Instance dialog box to create and configure the instance.
- From the General
tab of the Instance Properties dialog box, do one of the following, as
appropriate.
- For Informix, type the name of the user account in the INFORMIX USER
field.
- For Oracle or SAP for Oracle, type the name of the user account in
the ORACLE USER field.
- Click OK to save the settings.
Required Capability: See
Capabilities
and Permitted Actions
To change
a user account for accessing an instance:
- From the CommCell Browser, expand the tree to view the instance for the
affected agent. Then right-click the instance, click Properties,
and click Accounts.
- In the Instance Properties
(Accounts) tab, enter (for SQL, MySQL, or Sybase) the user name information.
For Sybase and MySQL, also enter SA-related information.
- Click OK to save the settings.
Required Capability: See
Capabilities
and Permitted Actions
To change
a user account for accessing updates:
- From the CommCell Browser, right-click the CommCell icon and then click
Control Panel from the short-cut menu
- From the Control Panel window, within the column headed by "Name", search
for and double-click Update Configuration.
- From the Update Configuration dialog box, click Change.
- Enter the required information in the
User Name and Password dialog box.
- Click OK. The account is now changed.
Required Capability: See
Capabilities
and Permitted Actions
To use/change
a user account to authenticate against the Active Directory domain controller to look up
group membership:
- From the CommCell Browser, expand the tree if necessary to view the desired
enabler-level icon.
- Right-click the agent icon and then click Properties from the
short-cut menu.
- From the General
tab in the agent dialog box,
click Authenticate Active Directory Domain Controller.
- Type the domain name, user name, and password in the appropriate spaces.
- Make any other desired changes and then click OK.
To use/change
a user account to authenticate against the Active Directory domain controller to look up
a user or (if the authentication is not already saved) to look up group
membership:
- From the CommCell Browser, if you are creating a new DataClassSet (subclient), expand the tree if necessary to view the
appropriate DataClassSet backupset-level icon. Then right-click the backup
set, click All Tasks, click Create DataClassSet, and start to
create the DataClassSet. If you are using an existing DataClassSet,
right-click the appropriate DataClassSet subclient and then click Properties.
- From the
Rules tab of the DataClass Property dialog box, click
Folders\Files Owned By.
- In the Folders\Files Owned By tab, to include files owned by a
specific user in the migration, click Include Users and then do one
of the following:
- Click Browse.
- Click User and then Browse.
- Click User Group and then Browse.
Then type the appropriate domain name, user name, and password in the
Authenticate Active Directory Domain Controller dialog box and click
OK.
- Click the appropriate user groups/users and then click Add.
- Repeat the preceding two steps as necessary.
- In the Folders\Files Owned By tab, to exclude files owned by a specific user in the migration,
click Exclude Users and then do one of the following:
- Click Browse.
- Click User and then Browse.
- Click User Group and then Browse.
Then type the appropriate
domain name, user name, and password in the
Authenticate Active Directory Domain Controller dialog box and click
OK.
- Click the appropriate user groups/users and then click Add.
- Repeat the preceding two steps as necessary.
- Make any other desired changes and then click OK.
Required Capability: See
Capabilities
and Permitted Actions
To change
a user account for configuring UNC paths:
- From the CommCell Browser, expand the tree to view the subclient for the
affected Windows File System agent. Then right-click the subclient and click
Properties.
- From the Subclient Properties dialog box, click the Content
tab.
- From the Content tab, if you want to include more shares as subclient
content, type in the UNC path of the first share that you want to add in the
Enter New Content field and click Add. Repeat this step if you
want to add more files and/or folders to the content.
- Click As User.
- Enter the required information in the
Impersonate
User dialog box.
- Click OK to save the settings.
Required Capability: See
Capabilities
and Permitted Actions
To change
a user account for discovering network drives:
- From the CommCell Browser, expand the tree if necessary to view the Quick
Recovery Agent (Windows) icon. Then right-click the icon and click Properties.
- From the Authentication
tab, click the NAS sub-tab.
- From the NAS sub-tab, click Change.
- Enter the required information in the
Enter User Account Details dialog box.
- Click OK.
Required Capability: See
Capabilities
and Permitted Actions
To change
a user account for restoring to mapped/shared network drives and restricted directories:
- From the CommCell Browser, expand the tree to view the desired level icon
for the affected agent. Then right-click the icon and click All Tasks
from the short-cut menu.
- Click the appropriate Browse or Restore option. Then populate,
select, and click as appropriate to access the Restore Options (for All Selected
Items) dialog box.
- From the Restore Options (for All Selected Items) dialog box,
click Advanced.
- From the
Advanced Restore
Options dialog box, select Impersonate (Windows, NetWare) User.
Then type the appropriate user name and password.
- Click OK to save the settings.
Before You Begin
This feature requires a
Feature License
to be available in the CommServe.
Review general license requirements included in
License Administration. For step-by-step
instructions on how to view the license information, see
View All Licenses.
Required Capability: See Capabilities and Permitted Actions
To configure
filer/proxy authentication credentials:
- From the CommCell Browser, right-click the instance icon for the File Archiver Agent for Windows that you want to configure and then click Properties.
- Click Configure Password.
- Enter the User Name for the domain
in which the
network storage file server/proxy resides. Include the domain name with the user
name. For example,
domainA \administrator.
- Enter the Password for the User Name entered above.
After all configuration tasks have been completed, reboot the IIS Server and
for Celerra instances, the proxy computer where the File Archiver for Windows Agent is installed. This
will ensure that the recall service recognizes all the configuration changes
necessary to recall archived data.
To
view or modify user rights assignments on a Workgroup or Member Server:
- Click Start > Settings > Control Panel >
Administrative Tools.
- From Administrative Tools, select the local security policy and
add the Service user to all the required rights (logon as service,
backup, restore).
To view or modify user rights assignments on a domain controller:
- Click Start > Settings > Control Panel >
Administrative Tools.
- From Administrative Tools\Domain Controller Security Policy,
expand the tree to Security Settings, Local Policies,
and User Rights Assignment. Add the user to all the required rights
(logon as service, backup, restore).
To
set up
user permissions and rights on a Windows Workgroup or Member Server:
- Click Start > Settings > Control Panel >
Administrative Tools.
- From Administrative Tools, double-click Computer Management.
- Create or prepare to manage a Windows user who will run the
services.
- Open Computer Management by expanding Local User and Groups and then
Users. Double-click or create the User who will be running the
services.
- Right-click the User (if new), click Properties, and click Member of.
Then add the Backup Operators group to the User.
- Change the services account to the User and re-start the
services.
- Log off and log in as the Administrator for the policies to take effect.
Sometimes you may have to restart the computer to this end.
To set up rights on a Windows 2000
domain controller:
- Create or prepare to manage a Windows user who will run the
services.
- From Administrative Tools\Active Directory Users and
Computers\Users, double-click or create the user who will be running the
services.
- Right-click the User (if new), click Properties, and click Member
of. Then add the 'Backup Operators' group to the User.
- Change the
services account to the user and re-start the services.
- Log off and log in as the Administrator for the policies to take effect.
Sometimes you may have to restart the computer to this end.
To set up
registry permissions on Windows 2000:
- Run regedt32.
- Highlight the company name under HKEY_LOCAL_MACHINE/SOFTWARE
and click security - permissions from the tool bar.
- Add Backup Operators (or
the service user) with full control to the registry key.
To set up folder permissions:
- As appropriate, provide the service user with full control to
the installation directory or confirm that such control is in place. The default
location is C:\Program Files\Company Name.
- Right-click, select
Properties, and then select the Security tab and Add Backup Operators (or the
service user) with full control rights.
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