Upgrade the CommNet Browser on a Cluster

Click on a link below to go to a specific section of the software upgrade:

Before You Begin
  • Review the following:
  • Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements - CommNet Browser as a Stand-Alone Application.
  • For cluster upgrades, ensure that you are logged on to the computer which was the original owner node. (i.e., the node from which the software was installed.) If the currently active node is not the original node, manually fail over the active node to the original node and then perform the upgrade.

    To figure out whether a node is the original owner, open the Add/Remove Programs icon from the Windows Control Panel and verify whether there is an entry for the to the CommNet Agent software. The entry will be available only in the original owner node.

  • For cluster upgrades, ensure that both the active and passive nodes are available during the upgrade process. (The passive node will be automatically upgraded, if it is available.)

Upgrade Procedure
1. Log on to the computer as the local Administrator or as a member of the local Administrators group on that computer. For clustered computers, log on as Domain User with administrative privileges to all nodes in the cluster.  
2. Place the appropriate Software Installation Disc into the drive. After a few seconds, the installation menu is displayed.

If the installation menu does not display:

  • Click the Start button on the Windows task bar, a then click Run.
  • Browse to the installation disc drive, select setup.exe, click Open, then click OK.
  
3. Select the desired language and click Next to continue.  
4. Select the option to install software on this computer.

NOTES

  • The options that appear on this screen depend on the computer in which the software is being installed.
  
5. From the Welcome screen, click Next to continue if no other applications are running.
6. Read the virus scanning software warning.

Click OK to continue if virus scanning is disabled.
7. Read and agree to the license agreement.

Select I accept the terms in the license agreement then click Next to continue.
8. Select Virtual server installation.

To install or upgrade the software on a cluster, select Install Calypso Monitor on a Virtual server and click next to continue.

NOTES

  • Installation or upgrade of the software on a cluster is not supported on a physical node.
9. Select the disk group in which the virtual server resides.

Click Next to continue.

10. You are asked if you want to upgrade the software.

Click Next to continue.
11. A warning message appears that the entire contents of the installation folder will be cleaned.

Click Yes to continue.
12. If the Internet Information Server (IIS) is installed on this computer, the install program asks if you want to configure the software for web-based administration.

Click Yes to continue.

NOTES

  • If IIS is not installed then you will not receive this prompt.
  • The screen to the right may look different depending upon the software selected for install or upgrade.
13. When prompted for an alias, type the name (or use the default) of the Web alias that you want to use for accessing the CommNet Browser remotely.

Click Next to continue.

NOTES

  • If IIS is not installed then you will not receive this prompt.
14. Click Yes to continue.

NOTES

  • This prompt will be displayed if you have already configured the CommNet Browser for Web Administration.
15. Verify the summary of selected components.

Click Next to continue.

NOTES

  • The Summary to the right may look different depending upon the components selected for install or upgrade.
16. Verify that the passive nodes have been successfully installed or upgraded. If any nodes were unavailable during install/upgrade, or did not install/upgrade successfully, see Manually install or upgrade a passive node.

Click Next to continue.
17. Setup displays the successfully installed or upgraded software components. Click Finish to close the install program.

NOTES

  • The screen to the right may look different depending upon the components selected for install or upgrade.

Post-Upgrade Considerations

  • Install post-release updates or Service Packs that may have been released after the release of the software.