CommNet Server - How To

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Synchronize Cells

Synchronize the Cells

Cell Registration

Register a Cell

Remove a Registered Cell

Modify the Display Name of a Cell

Modify Description or Contact Information of Cell

Change the Network Connection Type

Modify CommNet Server's Network Interface Name Used to Communicate with CommCell

Modify CommNet Server's Network Interface Name Used to Communicate with CommCell

Modify QSMCell Network Interface Name Used to Communicate with QSM Server

Change the CommCell Authentication Password

Change the QSMCell Administrator Password

Data Collection Policy

Enable or Disable Data Collection

Configure the Data Collection Policy to Obtain Configuration Information

Configure the Data Collection Policy to Obtain CommCell Alerts Updates

Configure the Cell Data Collection Policy to Obtain CommCell Job Controller Updates

Configure the Data Collection Policy to Obtain CommCell Event Viewer Updates

Configure the Data Collection Policy to Obtain Data Replication Monitor Updates

Cell Configuration

Change the URL for launching the CommCell Console/QSM Console for Remote Administration

Set Up Frequency for Checking Network Connectivity Between CommNet Server and CommCells

Set Up Unit Price for Secondary Storage/Primary Storage Fixed Costing Option in Billing Charge Back Report

Set Up the Data Protection Window

Set Up the Coverage Qualifier Window

CommCell Authentication

Change the CommCell Authentication Password

CommCell Q-Factor

Set Up Q-Factor for CommNet Server or CommCell

License Administration

Add New Licenses

Upgrade Licenses

CommNet Browser Settings

Changing the URL Used for Launching the CommNet Browser as a Remote Web-Based Application

Configure the Maximum Number of CommNet Browsers that can be Opened

CommNet Communication Setting

Set the Retry Count for Communication with the Software Components

Pruning

Prune CommCell Events

Prune Data Protection, Data Recovery, or SRM/QSM-Related History Information

Prune Storage Resources History Information

Prune Granular Drive Usage History Information

Prune Job Failure Reason Message History Information

Prune VaultTracker History Information

Prune Stub Recall History Information

CommNet Properties Configuration

Define the Mail Server

Defining the Sender's Address

Define the Port for the SMTP Server

Configure the Data Protection and Load Detail Reports

Synchronize Cells

Required Capability: See Capabilities and Permitted Actions

To synchronize the Cells:

1. On the Setup menu, click Cell Synchronization.
2. From the drop down tree of the Cell Synchronization dialog box, select the CommCells and/or QSMCells that you wish to synchronize.

   Click OK. This will start the synchronization process.

To synchronize one CommCell:

1. Right-click on a CommCell in the CommNet Tree.
2. Select Synchronize from the popup menu. This will start the synchronization process.

Register a Cell

Required Capability: See Capabilities and Permitted Actions

To register a Cell:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, click Add CommCell or Add SRMCell.
3. From the Register CommCell/QSMCell dialog box, specify the registration information.
4. Select the following options to collect the specific data thereby enabling you to run the corresponding reports. Note that this is only applicable when registering a CommCell.
   • Collect Primary Storage Data: Select this option to collect SRM data from the CommCell, enabling you to run the Primary Storage Data Growth Report against this CommCell. Select this option only if an SRM Server has been installed on the CommCell.
   • Collect Media and VaultTracker Data: Select this option to collect media and VaultTracker data from the CommCell, enabling you to run the Media Management Media Information and VaultTracker Actions reports against this CommCell.
5. Click OK.

The newly registered Cell is displayed in the Cell Registration dialog box. You can now see information associated with the Cell in the CommNet Browser.

To re-register a Cell:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, click Modify.
3. From the Modify CommCell/QSMCell dialog box, click the Register CommCell Again - CommCell Administrator check box and specify the user account name and password.
4. Click OK. The re-registered Cell is displayed in the Cell Registration dialog box. You can now see information associated with the Cell in the CommNet Browser.

Remove a Registered Cell

Required Capability: See Capabilities and Permitted Actions

To remove a registered Cell:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, select a CommCell or QSMCell, and then click Remove.
3. Click OK in the Warning prompt.
4. In the Enter Confirm dialog box, type Confirm and then click OK. The Cell is removed in the Cell Registration dialog box.

Modify the Display Name of a Cell

Required Capability: See Capabilities and Permitted Actions

To modify the display name of a Cell:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, highlight the Cell for which you wish to modify the display name from the Cell(s) list, and then click Modify.
3. From the Modify CommCell/QSMCell dialog box, type the new name in the Display Name box.
4. Click OK.
5. Click OK in the Registration Changed prompt. The new name for the Cell is displayed in the Cell Registration dialog box.

Modify the Description or Contact Information of a Cell

Required Capability: See Capabilities and Permitted Actions

To modify the description or contact information of a Cell:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, highlight the Cell for which you wish to modify the description and/or contact information from the Cell(s) list, and then click Modify.
3. From the Modify CommCell/QSMCell dialog box:
   • Type the description in the Description box.
   • Type the contact information in the Contact Information box.
4. Click OK.
5. Click OK in the Registration Changed prompt.

Change the Network Connection Type

Required Capability: See Capabilities and Permitted Actions

To change the network connection type:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, highlight the Cell for which you wish to modify the network connection type from the Cell(s) list, and then click Modify.
3. From the Modify CommCell/QSMCell dialog box, choose the appropriate connection type from the Connection Type list.
4. Click OK.
5. Click OK in the Registration Changed prompt. The system saves the network connection type.

Modify the CommNet Server's Network Interface Name Used to Communicate with the CommCell

Required Capability: See Capabilities and Permitted Actions

To modify the CommNet Server's Network Interface Name used to communicate with the CommCell:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, highlight the CommCell for which you wish to modify the CommNet Server's network interface name used to communicate with the CommCell from the Cell(s) list, and then click Modify.
3. From the Modify CommCell dialog box, perform the following:
   • Type the new name in the Display Name box.
   • Choose the appropriate interface name from the CommNet Interface Name list.
   • Click OK.
4. Click OK in the Registration Changed prompt. The system saves the new Network Interface Name.

Modify the CommNet Server's Network Interface Name Used to Communicate with the CommCell

Required Capability: See Capabilities and Permitted Actions

To modify the CommNet Server's Network Interface Name used to communicate with the CommCell:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, highlight the CommCell for which you wish to modify the CommNet Server's network interface name used to communicate with the CommCell from the Cell(s) list, and then click Modify.
3. From the Modify CommCell dialog box, perform the following:
   • Type the new name in the Display Name box.
   • Choose the appropriate interface name from the CommNet Interface Name list.
   • Click OK.
4. Click OK in the Registration Changed prompt. The system saves the new Network Interface Name.

Modify the QSMCell Network Interface Name Used to Communicate with the QSM Server

Required Capability: See Capabilities and Permitted Actions

To modify the QSMCell Network Interface Name used to communicate with the QSM Server:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, highlight the QSMCell for which you wish to modify the interface name from the Cell(s) list, and then click Modify.
3. From the Modify QSMCell dialog box, type the following:
   • New name in the Display Name box.
   • New network interface name in the QSMCell Interface Name box.
4. Click OK.

The system attempts to connect to the QSMCell using the new interface name.

• If the connection is established using the new network interface name, the new interface name for the QSMCell is displayed in the Cell Registration dialog box.
• If the connection fails, an error message is displayed.

Change the CommCell Authentication Password

Required Capability: See Capabilities and Permitted Actions

To change the CommCell authentication password:

1. On the Setup menu, click CommCell Authentication.
2. From the CommCell Authentication dialog box, click Change Authentication.
3. Type the new password in the New Password box.
4. Retype the password in the Confirm Password box
5. Click OK.

Change the QSMCell Administrator Password

Required Capability: See Capabilities and Permitted Actions

To change the QSMCell administrator password:

1. On the Setup menu, click Cell Registration.
2. From the Cell Registration dialog box, highlight the QSMCell for which you wish to modify the administrator password from the Cell(s) list, and then click Modify.

3. From the Modify QSMCell dialog box:

   • Type the QSMCell Administrator name in the Name box.
   • Type the QSMCell Administrator password in the Password box.
4. Click OK. The new password is saved.

NOTES

Enable or Disable Data Collection

Required Capability: See Capabilities and Permitted Actions

To enable or disable data collection:

1. On the Setup menu, click Cell Data Collection Policy.
2. From the Cell Data Collection Policy dialog box, either select or clear Data Collection Enabled.
3. Click OK to save changes.

NOTES

• If you do not want to enable the data collection policy, you can manually synchronize the data whenever an update is required. Refer to Synchronize Cells for more information.
• If the data collection for Cells fails, the data collection will be retried for 30 minute intervals.

Configure the Data Collection Policy to Obtain Configuration Information

Required Capability: See Capabilities and Permitted Actions

To configure Data Collection Policy to obtain Configuration information:

1. On the Setup menu, click Cell Data Collection Policy.
2. From the Cell Data Collection Policy dialog box, click the arrow to set the time and the time frame (hours or minutes) in the Configuration boxes. For QSMCell data collection configuration, if you manually synchronize a QSMCell before the next scheduled data collection period, the next data collection time will be adjusted accordingly to follow the set policy. For example, if QSMCell data collection is scheduled to occur every 24 hours, and at the 2nd hour, a manual synchronization occurs, the next data collection will occur 24 hours from that manual cell synchronization.
3. Click OK to save changes.

NOTES

The updates are provided by the individual Cells and hence the update time is based on the CommCell/QSMCell time.

Configure the Data Collection Policy to Obtain CommCell Alerts Updates

Required Capability: See Capabilities and Permitted Actions

To configure Data Collection Policy to obtain CommCell Alerts updates:

1. On the Setup menu, click Cell Data Collection Policy.
2. From the Cell Data Collection Policy dialog box, select a CommCell, then click the arrow to set the time and the time frame (minutes or hours) in the Alerts Update boxes.
3. Click OK to save changes.

NOTES

The updates are provided by the individual CommCells and hence the update time is based on the CommCell time.

If the Data Collection Policy is changed for multiple CommCells, the minimum time frame that was selected for these CommCells will be used for the alert detection. For example, if a time frame of 20 minutes is selected for CommCell A, and a time frame of 30 minutes is selected for CommCell B, then the time frame of 20 minutes will be used to detect alerts for both CommCells.

Configure the Cell Data Collection Policy to Obtain CommCell Job Controller Updates

Required Capability: See Capabilities and Permitted Actions

To configure Cell Data Collection Policy for obtaining CommCell Job information:

1. On the Setup menu, click Cell Data Collection Policy.
2. From the Cell Data Collection Policy dialog box, select a CommCell, then click the arrow to set the time and the time frame (hours or minutes) in the Job Controller Update boxes.
3. Click OK to save changes.

NOTES

The updates are provided by the individual CommCells and hence the update time is based on the CommCell time.

Configure the Data Collection Policy to Obtain CommCell Event Viewer Updates

Required Capability: See Capabilities and Permitted Actions

To configure Data Collection Policy to obtain CommCell Event Viewer updates:

1. On the Setup menu, click Cell Data Collection Policy.
2. From the Cell Data Collection Policy dialog box, select a CommCell, then click the arrow to set the time and the time frame (minutes or hours) in the Event Viewer Update boxes.
3. Click OK to save changes.

NOTES

The updates are provided by the individual CommCells and hence the update time is based on the CommCell time.

Configure the Data Collection Policy to Obtain Data Replication Monitor Updates

Required Capability: See Capabilities and Permitted Actions

To configure Data Collection Policy to obtain Data Replication Monitor updates:

1. On the Setup menu, click Cell Data Collection Policy.
2. From the Cell Data Collection Policy dialog box, select a CommCell, then click the arrow to set the time and the time frame (minutes or hours) in the Data Replication Monitor Update boxes.
3. Click OK to save changes.

NOTES

The updates are provided by the individual CommCells and hence the update time is based on the CommCell time.

Change the URL for Launching the CommCell Console/QSM Console for Remote Administration

Required Capability: See Capabilities and Permitted Actions

To change the URL:

1. On the Setup menu, click Cell Configuration.
2. From the Cell Configuration (General) dialog box, type the new URL in the URL box.
3. Click OK. The new URL is saved.

Set Up Frequency for Checking Network Connectivity Between CommNet Server and CommCells

Required Capability: See Capabilities and Permitted Actions

To set up the frequency for checking the network connectivity between the CommNet Server and CommCells:

1. On the Setup menu, click Cell Configuration.
2. From the Cell Configuration (General) dialog box, type the frequency in the Heartbeat Interval box.
3. Click OK.

Set Up the Unit Price for the Secondary Storage/Primary Storage Fixed Costing Option in the Billing Charge Back Report

Required Capability: See Capabilities and Permitted Actions

To set up the unit price for the secondary storage/primary storage Fixed Costing option in the Billing Charge Back Report:

1. On the Setup menu, click Cell Configuration.
2. From the Cell Configuration (General) dialog box, type the price in the Price per Data Protection and Price per MB of Data boxes.
3. Click OK.

Set Up the Data Protection Window

Required Capability: See Capabilities and Permitted Actions

To set up the Data Protection Window:

1. On the Setup menu, click Cell Configuration.
2. Click the Data Protection Window tab.
3. Click (to select or clear) the Treat Fri to Sun as Weekend option.
4. Enter the Start Time and End Time for the weekdays and weekend days.
5. Click OK.

Set Up the Coverage Qualifier Window

Required Capability: See Capabilities and Permitted Actions

To set up the Coverage Qualifier Window:

1. On the Setup menu, click Cell Configuration.
2. Click the Data Protection Window tab.
3. Enter the coverage start time in the consider backups starting after <time/day> as today's coverage boxes.
4. Click OK.

Change the CommCell Authentication Password

Required Capability: See Capabilities and Permitted Actions

To change the CommCell authentication password:

1. On the Setup menu, click CommCell Authentication.
2. From the CommCell Authentication dialog box, click Change Authentication.
3. Type the new password in the New Password box.
4. Retype the password in the Confirm Password box
5. Click OK.

Set Up the Q-Factor for the CommNet Server or a CommCell

Required Capability: See Capabilities and Permitted Actions

To set up the Q-Factor for the CommNet Server or a CommCell

1. On the Setup menu, click CommCell Q-Factor.
2. From the Q-Factor Setup dialog box, select the CommNet Server or a CommCell.

   Note that if you want parameters for the CommCell to be different from what is configured for the CommNet Server, then de-select the Inherit From CommNet Server field and select a CommCell from the drop-down tree.

3. Assign a benchmark Q-Factor level in the Admissible Q-Factor field from 1 to 100.
4. Determine the coverage category weights for the short-term and long-term coverage category by sliding the percentage weight bar to the left or right. Based on the position of the slider, the percentage is assigned to each category totaling 100%.
5. From the Short Term Coverage Category pane:
   • Select the categories to be included in the Q-Factor calculation.
   • Select a number days for each coverage category.
   • Assign a relative weight priority from 1 to 9 for each coverage category. Based on this and the coverage category weight assigned, a weight percentage is assigned to each short term coverage category.
6. From the Long Term Coverage Category pane:
   • Select the categories to be included in the Q-Factor calculation.
   • Select a number of weeks, months, or years for each coverage category.
   • Assign a relative weight priority from 1 to 9 for each coverage category. Based on this and the coverage category weight assigned, a weight percentage is assigned to each long term coverage category.
7. Click OK.

Add New Licenses

Required Capability: See Capabilities and Permitted Actions

To add new licenses

1. On the Setup menu, click CommNet License Administration.
2. From the License Administration dialog box, click the Update License tab.
3. Specify the location of the license file provided by your software provider, and then click Update.

   The license file is processed and the new license information is displayed in the License Administration dialog box's General tab.

   If the operation is unsuccessful, a failure message is displayed in a pop-up window. Contact your software provider's Customer Support if the license update is unsuccessful.

Upgrade Licenses

Before You Begin

The following procedure can be used to upgrade the following:

• Evaluation license to Permanent license (with or without the Advanced Reporting Access)
• Enable the Advanced Reporting Access for a Permanent license

Required Capability: See Capabilities and Permitted Actions

To upgrade licenses

1. On the Setup menu, click License Administration.
2. From the License Administration dialog box, click the Update License.
3. Specify the location of the license file provided by your software provider, and then click Update. The license file is processed and the new license information is displayed in the License Administration dialog box's General tab. The License expires on box displays the message Not applicable for permanent licenses. If the operation is unsuccessful, a failure message is displayed in a pop-up window. Contact your software provider's Customer Support if the license update is unsuccessful.

Change the URL used for launching the CommNet Browser as a Remote Web-Based Application

Required Capability: See Capabilities and Permitted Actions

To change the URL:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the new URL in the URL box.
3. Click OK.

Configure the Maximum Number of CommNet Browsers that can be Opened

Required Capability: See Capabilities and Permitted Actions

To change the URL:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the number in the Number of simultaneous GUI connections allowed box.
3. Click OK. The information is saved, and will take effect upon the next login to the CommNet Server.

Set the Retry Count for Communication with the Software Components

Required Capability: See Capabilities and Permitted Actions

To set the retry count:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the retry attempts that should be performed by the CommNet Server, when communication fails, in the WAN and LAN boxes.
3. Click OK. The information is saved.

Prune CommCell Events

Required Capability: See Capabilities and Permitted Actions

To prune CommCell Events:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the number of days that CommCell Events must be retained in the CommNet Server database in the Keep Events for box, or select Infinite to retain data.
3. Click OK. The information is saved.

Prune Data Protection, Data Recovery, or SRM/QSM-Related History Information

Required Capability: See Capabilities and Permitted Actions

To prune data protection, data recovery, or SRM/QSM-related history information:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the number of days that data protection, data recovery, or SRM/QSM-related history information must be retained in the CommNet Server database in the Keep Data Protection, Data Recovery and QSM for box, or select Infinite to retain data.
3. Click OK. The information is saved.

Prune Storage Resources History Information

Required Capability: See Capabilities and Permitted Actions

To prune storage resources history information:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the number of days that storage resources history information must be retained in the CommNet Server database in the Keep Storage Resources for box, or select Infinite to retain data.
3. Click OK. The information is saved.

Prune Granular Drive Usage History Information

Required Capability: See Capabilities and Permitted Actions

To prune granular drive usage history information:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the number of days that granular drive usage history information must be retained in the CommNet Server database in the Keep Granular Drive Usage for box, or select Infinite to retain data.
3. Click OK. The information is saved.

Prune Job Failure Reason Messages History Information

Required Capability: See Capabilities and Permitted Actions

To prune job failure reason message history information:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the number of days that job failure reason message history information must be retained in the CommNet Server database in the Keep Job Failure Reason Messages for box, or select Infinite to retain data.
3. Click OK. The information is saved.

Prune VaultTracker History Information

Required Capability: See Capabilities and Permitted Actions

To prune VaultTracker history information:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the number of days that VaultTracker history information must be retained in the CommNet Server database in the Keep VaultTracker for box, or select Infinite to retain data.
3. Click OK. The information is saved.

Prune Stub Recall History Information

Required Capability: See Capabilities and Permitted Actions

To prune stub recall history information:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the number of days that stub recall history information must be retained in the CommNet Server database in the Keep Stub Recall for box, or select Infinite to retain data.
3. Click OK. The information is saved.

Define the Mail Server

Required Capability: See Capabilities and Permitted Actions

To define the Mail Server that is used to send alerts and scheduled tasks:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the new mail server in the Mail Server box.
3. Click OK.

Define the Sender's Address

Required Capability: See Capabilities and Permitted Actions

To define the Sender's Address of all mail messages sent from the CommNet Server:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, enter the new sender's address in the Sender's Address box.
3. Click OK.

Define the Port for the SMTP Server

Required Capability: See Capabilities and Permitted Actions

To define the port at which the alert subsystem connects to the SMTP server:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, select an SMTP port from the SMTP Port box.
3. Click OK.

Configure the Data Protection and Load Detail Reports

Required Capability: See Capabilities and Permitted Actions

To define the maximum number of jobs displayed in the Data Protection Detail Report:

1. From the CommNet tree, right-click the CommNet Server node, and then click Properties.
2. From the CommNet Properties dialog box, select the Configuration tab, and check the Enable DP and Load Detail Configuration option.
3. Specify the maximum number of jobs to be displayed in the Data Protection and Load Detail Reports.
4. Click OK.

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