To activate data collection for Metrics Reports on our Cloud Services site:
In the CommCell Console, click the Control Panel
button.
Double-click Diagnostics and Usage.
The Diagnostics
and Usage dialog box appears.
On the Configuration tab, select CommCell Diagnostics
and Usage.
To collect data about the wellness of the CommCell for the
Health Check Report, select Health Check.
To collect data about the status of upgraded agents for the
Upgrade Check Report, select Upgrade Check.
To collect data about job success, client
size, and errors for the Activity Report, select Activity.
To collect data about CommCell settings for all Audit Reports, select Audit.
To specify a particular client group from which to
collect information, from the Client Group for Diagnostics
list, select the name of a client group.
To specify the time at which data is collected from
the CommCell, in the Data Collection box, enter a time.
If the CommCell is not connected to the
Internet, then you can use another client that is connected
to the Internet to download scripts and upload data. Clients
that are used as a download/upload client must be installed
with Calypso
9.0 Service Pack 9B or later.
To set another client to download scripts and upload
data, select Use Proxy Client for Download and Upload, and
then select the name of the client from the list.
If you will use our Cloud Services site to access reports, you must associate
the CommCell computer with your login account for our
Cloud Services site. We will use the e-mail address that you specify to create
your login account. After you enter your information, you will receive an e-mail that contains
your user name and password for our Cloud Services site. If you do not receive
an e-mail within an hour, send an e-mail to
CloudServices@commvault.com.
To associate the CommCell computer with your login account for our Cloud Services
site:
In the CommCell Console, click the Control Panel
button.
Double-click Diagnostics and Usage.
The Diagnostics
and Usage dialog box appears.
Click the Registration Information tab.
In the CommCell Name box, enter the name of the CommCell.
In the Company Name box, enter the name of your
organization.
In the Phone Number box, enter the contact number for
your organization.
In the Address box, enter the physical address for your
organization.
In the Email Address box, enter the e-mail address for
the contact person in your organization.
You must enter an e-mail
address in order to receive a login account for our Cloud Services
site.
In the Description box, enter a short description of your
organization.
This procedure is optional. To activate Private Metric Reporting and configure the SQL script download
and upload URLs:
Log into the CommServe® computer.
Open Microsoft® SQL Server Management Studio.
From the desktop, click Start.
Click All Programs.
Click the Microsoft SQL Server folder.
Click SQL Server Management Studio.
In the Connect to Server dialog box, enter the
information to connect to the CommServe computer.
Click Connect.
In the Object Explorer panel, click the BullCalypso instance under the Databases folder.
Copy the following script into the code pane to set the SQL
script download URL and upload URL:
update GXGlobalParam set value = '1' where name = 'CommservSurveyPrivateEnabled'
update
GXGlobalParam set value = '<Private Metrics Reporting Machine URL>:<port>/downloads/sqlscripts/'
where name = 'CommservSurveyPrivateDownloadsite'
update GXGlobalParam set value = '<Private Metrics Reporting
Machine URL>:<port>/webconsole/' where name = 'CommservSurveyPrivateUploadsite'
In the script, replace <Private Metrics Reporting Machine URL> and
<port> with
the URL and port number of your Private Metrics Reporting
Machine.
