Virtualizing a Windows Computer - Frequently Asked Questions

Getting Started Advanced Best Practices FAQ Troubleshooting

Can I Perform 1-Touch Recovery if the client and the CommServe are separated by a firewall?

No. You cannot perform 1-Touch Recovery (Interactive, Non-Interactive, or Online Restore) when firewall is configured between the client and the CommServe.

Can I Convert A Virtual machine into a Physical Machine?

Yes. Follow the steps given below to convert a virtual machine into a physical machine:

  1. Ensure that you have enabled 1-Touch backup on the virtual machine and you have performed atleast one full backup.
  2. Create a response file for the virtual machine and  perform the Non-Interactive Restore using the response file.

    For more information about creating response file for a Windows machine, refer to Non-Interactive Restore.

    For more information about creating response file for a Linux machine, refer to Non-Interactive Restore.

    During Non interactive restore, copy the response file on a USB drive and connect the USB drive to a physical machine.

Which Subclient can be used to perform the backup of the machine?

You must use default subclient in the default backupset to perform the 1-Touch or system state backup on the machine. Any other subclient or backup set is not supported for Virtualize Me.

Do I need to perform full backup of the client before virtualizing it?

If you have performed the full backup of the client computer before installing the SP4 (or higher) version of File System iDataAgent, you can perform incremental backup of the client and then start the virtualization operation.

Is it mandatory to create an instance for the vCenter in which I want to create the VM?

No. It is not mandatory to create an instance for the vCenter. You must install Virtual Server iDataAgent in the CommCell. If you do not create an instance of the vCenter, follow the steps given below:

  1. Click Change on the Virtualize Me dialog box and enter the hostname of the vCenter.
  2. Enter the User Name and Password for the vCenter.
  3. Enter the ESX Server name and Data Store name.
  4. Enter the path of the Boot CD image in the ISO Path box.

In such scenario, the the information about the ESX severs and Datastores on the vCenter is not pre-populated in the Virtualize Me dialog box. Therefore, you cannot browse and select ESX server and ISO path on the vCenter. You can enter the ESX server and ISO path manually in the Virtualize Me dialog box.

Which Disk Types are supported?

All the disks on the client computer can be created in a VM. However, following disk types are not supported:

Do I Need to Create a VM Lifecycle Policy When I Virtualize a Computer?

No. There is no need to create a VM Lifecycle Policy during the process of virtualizing a computer.