Silent Install - Windows Agents

Windows Unix  

Table of Contents

Install Requirements

Before You Begin

Record Mode Procedure

Getting Started

Select Components for Installation

Client Group Selection

Storage Policy Selection

Verify Summary of Install Options

Setup Complete

Playback Procedure

Post Install Considerations

Install Requirements

A silent install consists of two distinct phases. In the recording phase, an install is recorded, saving your install options to an .xml file. In the playback phase, the .xml file is played back by the install program, which installs the software with the recorded options without any prompting. Through this method, the deployment of the software can be automated.

Record Requirements

To record an install, follow the steps described below. When recording an install, note the following:

  • The install program only records your choices, it does not execute the install.

  • No license is consumed when recording an install.

  • All Agents are selectable when recording an install.

  • Review the System Requirements and the Installation procedures for each component you are installing.

  • Close all applications and disable any programs that run automatically, including antivirus, screen savers and system utilities. Some of the programs, including antivirus software, may be running as a service. Stop and disable such services before you begin. You can re-enable them after recording the install.

  • If you intend to play back this recorded install on multiple computers, choose options that are applicable to all those computers. For example when specifying an installation folder, be sure it exists on all target computers.

  • If your network does not have DNS lookup or some other name resolution facility, you may be asked to enter the IP address of the server computer.

Playback Requirements

Playing back a recorded installation installs the software with the options saved in the .xml file you created during the record procedures. Note the following when playing back a recorded install:
  • A license is consumed on the server for each licensed component you install.
  • You will not be prompted for any information, but note that the install program (QInstaller.exe) will appear in the Windows Task Manager.
  • Review the System Requirements and the Installation procedures for each component you are installing.
  • If your network does not have DNS lookup or some other name resolution facility, you may be asked to enter the IP address of the server computer.

Before You Begin

  • Log on to the client as local Administrator or as a member of the Administrators group on that computer.

Record Mode Procedure

Getting Started

1. Place the software installation disc for the Windows platform into the disc drive. After a few seconds, the installation program is launched.

Click Exit to close the install program.

 
2. Choose the language you want to use during installation. Click the down arrow and select the desired language from the drop-down list, and click Next to continue.
3. Select the Advanced options to install software.

NOTES

The options in the installation menu depends on the computer in which the software is being installed, and may look different from the example shown.

4. Select Create a recording of user selections - Record Mode option to start the recording of the install.
5. The install options will be recorded to a file called UserInput.xml which will be located in the C:\Documents and Settings\Company\LogFiles\ folder.

Click Browse to change directories.

Click Next to continue.

6. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

Select Components for Installation

7. Select the component(s) to install.

NOTES

  • Your screen may look different from the example shown.
  • Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details.
  • If you wish to install the agent software for restore only, select Install Agents for Restore Only checkbox. See Installing Restore Only Agents for more information.
  • The Special Registry Keys In Use field will be highlighted when GalaxyInstallerFlags registry key is enabled. Move the mouse pointer over this field to see a list of registry keys that have been created in this computer.

Click Next to continue.

8. If this computer and the CommServe is separated by a firewall, select the Configure firewall services option and then click Next.

For firewall options and configuration instructions, see Firewall Configuration and continue with the installation.

If firewall configuration is not required, click Next.

9. Enter the fully qualified domain name of the CommServe Host Name. This should be TCP/IP network name. e.g., computer.company.com.

NOTES

  • The CommServe client name is the name of the computer.  This field is automatically populated.
  • Do not use space and the following characters when specifying a new name for the CommServe Host Name:

    \|`~!@#$%^&*()+=<>/?,[]{}:;'"

  • If a computer has already been installed, this screen will not be displayed; instead the installer will use the same Server Name as previously specified.
  • If you do not specify the CommServe Host Name, a window will be prompted to continue in decouple mode. Click Yes to continue to Decoupled Install. Click No to specify a CommServe Name and continue with the installation.

Click Next to continue.

10. Select Add programs to the Windows Firewall Exclusion List, if you wish to add CommCell programs and services to the Windows Firewall Exclusion List.

NOTES:

  • If Windows Firewall is enabled on the computer, this option is selected by default and must be enabled to proceed with the installation.
  • If Windows Firewall is disabled on the computer, you can select this option to add the programs and services to enabled CommCell operations across the firewall, if the firewall is enabled at a later time.

    You can either select this option during install or add the programs and services after installation. For adding the programs and services after installation, see Configure Windows Firewall to Allow CommCell Communication.

Click Next to continue.

11. Specify the location where you want to install the software.

NOTES

  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:
     / : * ? " < > | #
    It is recommended that you use alphanumeric characters only.
  • If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well.
  • If a component is already installed in this computer, this screen may not be displayed. The software will be automatically installed in the same location that was previously specified.

Click Browse to change directories.

Click Next to continue.

Client Group Selection

12. Select a Client Group from the list.

Click Next to continue.

NOTES

  • This screen will be displayed if Client Groups are configured in the CommCell Console. For more information, see Client Computer Groups.

Storage Policy Selection

13. Select the storage policy through which you want to back up/archive the agent.

NOTES

  • A storage policy directs backup data to a media library.
  • If desired, you can change your storage policy selection at any time after you have installed the client software.
  • This screen may appear more than once, if you have selected multiple agents for installation. You will be prompted to configure the storage policy association for each of the selected agents.

Click Next to continue.

Verify Summary of Install Options

14. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

Setup Complete

15. Click OK.

This completes the recording.

note.gif (292 bytes) The remote interface is identified automatically during Qinstaller.exe playback. However, you can edit the xml file created by the record operation to add your own parameters and values for the remote interface.

See XML Input File for Windows Silent Install for the example of the contents of a default xml input file generated during the record mode of a Windows File System iDataAgent and for the list of parameters, the default values and description.

Playback Procedure

1. Log on to the client as local Administrator or as a member of the Administrators group on that computer.  
2. Place the software software installation disc for the Windows platform into the disc drive. After a few seconds, the installation program is launched.

Click Exit to close the install program.

 
3. Click the Windows Start button, point to Programs, point to Accessories and then click Command Prompt.  
  To start the installation, type the following command:

C:\WinX64>start /wait QInstaller.exe /play "path\filename.xml"

For example, if you type start /wait /QInstaller.exe /play "C:\myfolder\install.xml", the file  install.xml located under the C:\Documents and Settings\Company\LogFiles\ folder will be played back, installing the software with all the recorded options to the local computer.

NOTES

Your screen may look different from the example shown.

4. The installation proceeds silently, with no indication on the screen. Any errors generated are written to the GalaxyInstallerErrors.txt file. For more information on the installation, see GalaxyInstallerLog.txt.

When the QInstaller.exe application is no longer shown in the Windows Task Manager, the install is complete.

 

Post-Install Considerations

All Agents

Review the Post-Install Considerations specific to the components that were installed using this procedure. (See Installation Considerations for a list of all Install procedures.)