Register a Client Computer

Before you Begin

• A Product License(s) will be consumed when you perform this procedure, even if you have not yet performed an installation of software on the computer which will function as a Client and/or MediaAgent.
• When registering a computer by connecting with it, ensure the following:
  • The CommServe computer can communicate with the computer being registered.
  • The Client and/or MediaAgent software has been properly installed on the computer being registered. For more information and instructions, see Decoupled Install.
• To register a Client computer without connecting to it, ensure the following:
  • An XML input file containing the information needed to create the Client in the database is available on a local drive of the CommServe. (This XML input file is automatically created during a Decoupled Install, and does not need to be created if you have already performed that procedure.) For more information about the XML input file, see XML Input File for Decoupled Install.
• For Exchange-based and SharePoint-based agents, after running the Register a new Client Wizard, you need to finish the registration to specify account information, as explained below.

Required Capability: Capabilities and Permitted Actions

To register a client computer:

1. From the CommCell Browser, right-click the Client Computers icon, then select Register Client from the short-cut menu.
2. The Register a new Client wizard is displayed.
3. In the Select Configuration Source dialog, choose one of the following:
   • Select Connect to a client and get its configuration. Type the Host Name and the number of the CVD port on Client. (Select this option only if you have already pre-installed software on a client computer using a Decoupled Install.)

   Do not use spaces when specifying a new name for the Client.

   • Select Get Client configuration from an input file on CommServe. Type the path and name of the XML input file, or browse to it and select it.  (Select this option only if you have an XML input file available on the CommServe computer.)

   Click Next to continue.

4. In the Optional Data dialog, you can do the following:
   • Select Override the Client name to type a different Client name from the one specified in the XML input file or during the Decoupled Install.
   • Select Override the Host name to type a different Host name from the one specified in the XML input file or during the Decoupled Install. Ensure that the Host name you supply can be resolved from the CommServe.

   Click Next to continue.

5. The Summary screen is displayed. Verify that the information is correct, then click Finish.
6. The Progress screen is displayed until all the steps complete successfully.
7. Refresh the CommCell Console to see the newly registered Client and/or MediaAgent. (To refresh, select the View menu, then Refresh).
8. If you selected Get Client configuration from an input file on CommServe in Step 3, perform the following additional steps:
   1. Install the Client and/or MediaAgent software on the computer that will be a Client or MediaAgent. If that computer has connectivity to the CommServe, you can perform a regular install or a Decoupled Install; if it does not have connectivity, you can only perform a Decoupled Install. For more information and instructions, see Installation or Decoupled Install.
   2. To connect the Client or MediaAgent to the CommCell, right-click the Client or MediaAgent in the CommCell Browser and select Complete Registration. The CommServe will connect to the selected computer and complete the connection process. When finished, based on whether Agent or MediaAgent software, or both, were installed on the remote computer, it will appear in the browser as a Client, MediaAgent, or both.
9. For Exchange-based and SharePoint-based agents, you need to finish the registration to specify account information. The agent icon will have a check next to it, indicating that registration is still required.

1. Right-click the agent and select Register.
2. Click Yes to confirm registering the agent.
3. In the Register dialog, enter account information such as Server Name, Mailbox Name, Profile Name, Domain, Account Name, and Account Password.

10. Verify that Updates have been installed on the newly registered Client and/or MediaAgent. For more information, see Install Updates on CommCell Computers.