Before restoring, recovering or retrieving a backed up or archived message, ensure that
the storage limits on the Exchange Server are disabled. Otherwise the storage limit may prevent the entire list
of items from being restored/recovered/retrieved, even though the job may report success.
The following procedure describes how to remove or disable any storage limit before
performing a restore/recovery/retrieval operation.
Required Capability: none required
To disable storage limits:
From the Exchange Server software hierarchy view, under the Exchange Server
computer, right-click a mailbox store.
Click Properties.
From the Limits tab, remove or disable any storage limits.
NOTES
Storage limits can be set from an individual mailbox, or
to use the value taken from the Store Properties box. If any individual mailboxes have set
storage limits, disable them as well.
When finding and restoring/recovering data for the Exchange Mailbox
iDataAgent or the Exchange Mailbox
Archiver Agent, in cases where the mailbox alias name has changed, we
strongly recommend restoring/recovering the data out-of-place to the current
mailbox alias name. Otherwise, attempting to restore the data in-place to a
mailbox alias that no longer exists will cause the restore/recovery
operation to fail.
Note that this procedure can be used to find files, directories, or
objects from backed up data or from data that is content indexed using
previous versions of the software.
To find and restore/recover/retrieve an Exchange object:
From the CommCell Browser, right-click the agent, backup set, or archive set that contains the data you want to restore/recover/retrieve, click All Tasks, and then click the available Browse command (command names vary by agent). For supported agents, you can click Find from the All Tasks menu at the backup set /
archive set level (or agent level for Exchange Compliance Archiver) and skip directly to
Step 4.
Run a browse operation. See Browse Data for a list of customized browse operations and their step-by-step instructions. If you accept all defaults, you will be browsing the latest backups/archive
operations for the selected data.
From the browse window, right-click the agent or backup set/archive set, and then click Find.
(You can also start the Find operation from the other levels in the browse
window.)
From the Find dialog box, type the name or name pattern of the file, folder or directory that you
want to find in the Search For text box. Optionally, you can narrow
the search by entering criteria in fields under the option groups for Mail and Advanced Options as
applicable for your search. If you would like to specify a time range for
the search, options are provided under the Advanced Options group for
this purpose.
NOTE: If you accessed this dialog as part of a Browse operation, keep in mind that the time range values are not pre-populated by any previously selected time range settings entered on the Browse Options or Advanced Browse Options dialog.
If your agent supports Content Indexing and you need to search
backward-compatible content indexes,
perform the following tasks:
From the Find dialog box, click Advanced.
Enter the desired search criteria in the
Advanced Search dialog box and click OK.
For the Exchange Compliance Archiver Agent, if you would like to get a sample of multiple files that meet your criteria, specify a sample number with the Show Every field (for example, specifying 4 would list every 4th message that matches your criteria).
Click Search.
The search results are displayed in the right pane of the Find dialog
box.
Select and right-click the desired file, folder or directory name then select one of the following:
Restore the file, folder or directory.
Restore All Selected files, folders or directories.
View all Versions of the selected file.
Restore all Versions of the selected file (not available for
all agents).
From the Browse window, use the mailbox/folder tree to find the message
you want to retrieve.
Then do the following:
To retrieve a message, select the message(s) that you want to retrieve.
Display further pages of specific folder objects using the Next and
Previous buttons (the number of objects specified for Page Size in the Browse dialog
box).
When done selecting a message to retrieve, click Recover All Selected.
The target mailbox to which the retrieved data will be sent can be
changed by selecting a different mailbox from the pull-down list.
The copy precedence can be changed by clicking the Advanced
button from this dialog box and then clicking the
Copy
Precedence tab from the Advanced Restore Options dialog box.
The following procedure can be used to browse data from the client, agent, instance, backup set,
replication set, or subclient level, depending on the functionality
of a given agent.
From the CommCell Browser, right-click the level whose data you want to
browse, click All Tasks, and then click the Browse/Browse Backup
Data option from that level.
From the Browse Options
dialog box,
click OK to execute the browse using the Browse the Latest Data option.
The following procedure can be used to browse data from the client, agent, instance, backup set,
replication set, or subclient level, depending on the functionality
of a given agent.
From the CommCell Browser, right-click the level whose data you want to
browse, click All Tasks, and then click the Browse option from that level.
From the Browse Options dialog box,
select the Specify Browse Time option and then select the date and
time to which you wish to view the data in the browse window.
Change the time zone for the specified date and time, if necessary.
Click the Advanced button.
In the Advanced Browse Options
dialog box select the Exclude
Data Before option and then select the date and
time from which you wish to view the data in the browse window.
Click OK in the Advanced Browse Options dialog box.
Click OK in the Browse Options dialog box to execute the browse.
You can browse the data available in a
synchronous or selective storage policy copy. This option is useful in situations where you
wish to browse from a specific media or if a particular MediaAgent is currently
unavailable. Once you have browsed the data from a copy, you can then recover
the data from that copy. The option to browse/restore data from specific copies is not available for all the
agents.
In the Advanced Browse Options dialog box select the Browse from
copy precedence option.
Specify the precedence number in Copy Precedence.
Click OK in the Advanced Browse Options dialog box.
Click OK in the Browse Options dialog box to execute the browse.
The Backup Data browse window appears.
From the Backup Data browse window, select the objects that you want to restore, and then
click Recover All Selected. The Restore Options
dialog box appears.
From the Restore Options dialog box, select the desired restore options. If
desired, click Advanced to choose additional restore options.
Click OK from the Restore Options dialog box to begin the restore
operation.
While the job is running you can right-click the job in the Job Controller
and select Detail... to view information on the job. After the data has
been recovered, you will see a job completion message in the Job Controller
and Event Viewer.
NOTES
All Agents
It is recommended that the storage policy copy that is used in the
browse operation is the same storage policy copy from which a restore
operation is initiated.
For those agents that support Point In Time restores, you can determine the time
to use by following the procedures in this step. From the CommCell Browser single-click the
storage policy
that has the selective copy created for it. You will see a list of storage
policy copies displayed in the right-pane of the CommCell Browser. From the
right-pane, right-click on the selective copy then select View Backups from
the short cut menu. On the Backups for Copy window look at the end time
for the specific backup you want to restore from, to determine the time to
use for a Point In Time restore. Click Close to exit this window.
To disable storage limits: