Offline Database Restore (Administrator)

Deployment

Setup

Advanced

Troubleshooting

The Exchange Offline Mining Tool is a stand-alone console which allows users to locate email messages from an offline copy of the Exchange database.

Were to Install

Install the Exchange Offline Mining Tool on a computer with Outlook 2003 or higher installed and that satisfies the minimum system requirements.

Prerequisites

Install the following before installing the Exchange Offline Mining tool if you are using it for Exchange 2013 databases:

Visual C++ Redistributable for Visual Studio 2012. For step-by-step instructions, see Visual C++ Redistributable for Visual Studio 2012.

METHOD 1: Interactive Install

1.	Run Setup.exe from the Software Installation Package.
2.	Select the required language. Click Next.
3.	Select the option to install software on this computer.   The options that appear on this screen depend on the computer in which the software is being installed.
4.	Select I accept the terms in the license agreement. Click Next.
5.	Expand Client Modules | Backup & Recovery | Exchange and select Exchange Offline Mining Tool. Click Next.
6.	If this computer and the CommServe is separated by a firewall, select the Configure firewall services option and then click Next. For firewall options and configuration instructions, see Firewall Configuration and continue with the installation. If firewall configuration is not required, click Next.
7.	Enter the fully qualified domain name of the CommServe Host Name. Click Next.   Do not use space and the following characters when specifying a new name for the CommServe Host Name: \|`~!@#$%^&*()+=<>/?,[]{}:;'"
8.	Click Next.
9.	Select Add programs to the Windows Firewall Exclusion List, to add CommCell programs and services to the Windows Firewall Exclusion List. Click Next.   This option enables CommCell operations across Windows firewall by adding CommCell programs and services to Windows firewall exclusion list. It is recommended to select this option even if Windows firewall is disabled. This will allow the CommCell programs and services to function if the Windows firewall is enabled at a later time.
10.	Verify the default location for software installation. Click Browse to change the default location. Click Next.   Do not install the software to a mapped network drive. Do not use the following characters when specifying the destination path:  / : * ? " < > | # It is recommended that you use alphanumeric characters only.
11.	Click Next.
12.	Click Next.
13.	Click Finish.

METHOD 2: INSTALL SOFTWARE FROM COMMCELL CONSOLE

1.	From the CommCell Browser, select Tools | Add/Remove Software | Install Software.
2.	Click Next.
3.	Select Windows. Click Next.
4.	Select Manually Select Computers. Click Next.
5.	Enter the fully qualified domain name of the computer in which you wish to install. For example: apple.domain.company.com Click Next.
6.	Click Next.
7.	Specify UserName and Password. Click Next.

8.	Select Exchange Offline Mining Tool. Click Next.
9.	Verify the default location for software installation. Click Next.
10.	Click Next.
11.	Select Immediate. Click Next.
12.	Click Finish.
13.	You can track the progress of the job from the Job Controller or Event Viewer window.
14.	Once the job is complete, right-click the CommServe computer, click View and then click Admin Job History.
15.	Select Install/Upgrade/Remove Software. Click OK.
16.	You can view the following details about the job by right-clicking the job: Event, which displays that software installation has started and completed. Date of software installation. Client computer name on which the software was installed. Logs of the job.