Web Access - Laptop Backup

Overview Prepare CommCell Firewall Using Proxy Firewall Without Proxy Create Installation Package Web Access

The following section provides the steps to setup a self-service web console to perform backup, restore and download operations on laptop:

  1. Installation
  2. Configuration
  3. Assigning Owner For Laptop

Installation

In order to use web console for backup and restore operations, you need to install Web Server and Web Client on any computer which can connect with the CommServe.  The Web Server and Web Client can be installed on the same computer or on different computers.

For the web console to be available to users without a VPN session, install the Web Client on a dedicated host located in the DMZ, separate from the Web Server.

1. Ensure that the IIS is installed on the computer before installing the Web Server and Web Client.  
2. Run Setup.exe from Software Installation Package on the computer that satisfies the minimum System Requirements.  
3. Select the required language.

Click Next.
4. Select the option to install software on this computer.
5. Select I accept the terms in the license agreement.

Click Next.
6. Expand Common Technology Engine | Web Console Modules and select one of the following options:
  • Web Server
  • Web Client

For the web console to be available to users without a VPN session, install the Web Client on a dedicated host located in the DMZ, separate from the Web Server.

Click Next.
7. Click Yes.
8. Specify the SQL Server System Administrator password.

Click Next.

 

This is the password for the administrator's account created by SQL during the installation.
9. Click Yes.
10. Verify the Installation Path for the Database Engine.

Click Browse to change the default location.

Click Next.

 
  • This is the location where you want to setup the Microsoft SQL Server System databases.
  • If you plan to perform VSS enabled backups on the CommServe computer, it is recommended that the CommServe database is not installed on the system drive. VSS restores could cause system state restore issues.
  • The install program installs the database instance.
11. Verify MSSQL Database Installation Path.

Click Browse to change the default location.

Click Next.

 
  • This is the location where you want to install Microsoft SQL Server.
  • This step may take several minutes to complete.
12. If this computer and the CommServe is separated by a firewall, select the Configure firewall services option and then click Next.

For firewall options and configuration instructions, see Firewall Configuration and continue with the installation.

If firewall configuration is not required, click Next.
13. Enter the fully qualified domain name of the CommServe Host Name.

Click Next.

  Do not use space and the following characters when specifying a new name for the CommServe Host Name:

\|`~!@#$%^&*()+=<>/?,[]{}:;'"
14. Click Next.
15. Modify Apache Tomcat Server port number to 82.

Click Next.

  Ensure that these port numbers are different and are not already used by any other services or application.
16. Select Add programs to the Windows Firewall Exclusion List, to add CommCell programs and services to the Windows Firewall Exclusion List.

Click Next.

  This option enables CommCell operations across Windows firewall by adding CommCell programs and services to Windows firewall exclusion list.

It is recommended to select this option even if Windows firewall is disabled. This will allow the CommCell programs and services to function if the Windows firewall is enabled at a later time.
17. Click Next.
18. Verify the default location for software installation.

Click Browse to change the default location.

Click Next.
 
  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:

     / : * ? " < > | #

    It is recommended that you use alphanumeric characters only.
19. Select a Client Group from the list.

Click Next.
This screen will be displayed if Client Groups are configured in the CommCell Console.

20. Click Next.
21. Click Next.
22. Select a Storage Policy.

Click Next.
23. Enter the Web Server database installation path.

Click Browse to modify the default location.

Click Next.
24. Click Next.
25. Click Next.
26. Click Yes.
  This screen will appear if you are installing on Windows Server 2008 computer.
27. Click Yes.
28. Click Next.
29. Click Finish to finish the installation.

Configuration

Once the Web Server and Web Client are installed perform the following to configure the Search Console.

Add a New Domain Controller

You need to provide the information required to communicate with the Active Directory service provider (such as domain name, hostname of directory server, directory service type, username and password) so that it will be maintained in the Web Server database for authentication purposes. Adding a new domain controller registers the external domain with the Web Server.

30. From the CommCell Browser, expand the Security node, right-click Name Servers | Add New Domain and click Active Directory.
31.
  • Enter the domain name in NetBIOS Name box, e.g., mydomain.
  • Enter the Fully Qualified Domain Name (FQDN), e.g., mydomain.mycompany.com in the Domain Name text box.
  • Select Enable SSO.
32.
  • Click Edit to enter the user account information of the domain.
  • Type Username and Password in Enter User Account Information.
  • Click OK.
33. Click OK.
34. Once you have registered the Domain Controller, restart the IIS services on the Web Server.
  • From your CommServe computer, click the Start button on the Windows task bar and then click Administrative Tools.
  • Click Services.
  • In the Services window, select and right-click IIS Admin Service and click Restart.
  • Restart Other Services dialog will be displayed, click Yes.

Enable Single Sign On

The Single Sign On (SSO) enables laptop users to automatically login to the Web Console using their user-account credentials from the Active Directory service provider.

Use the following steps to enable Single Sign On, on the computer where the Web Client is installed:

35.
  • Ensure that you have administrative permissions for the domain.
  • Ensure that Java 6 is installed (1.6.x and above).
  • Open the command prompt and navigate to <software_installation_folder>/Base folder.
  • Run the following command:

    cvspn.bat -A <domainName\userName> (adds a Service Principal Name)

     
    • If you are enabling Single Sign On from other computer, make sure that the computer belongs to same domain.
    • The userName must match with the Name Server registration done in the Commcell GUI.
    • Configure your browser to include the site in the Intranet zone in case of Internet Explorer.

Assigning Owner For Laptop

By default, the following users will be designated as owners of the laptop (client) and will have privileges to access the Web Console:

Use the following steps to include users who are not members of the Administrators group:

36.
  • From the CommCell Browser, expand the Client Computer Groups | Laptop Backup.
  • Right-click the <Client_Computer> and select Properties.
  • Select Security tab.
  • Specify owner in the Client Owner box.

    You can specify the Active Directory user accounts or CommCell user accounts.

  • Click OK.

Congratulations - You have Successfully Completed your Laptop Backup Setup.

Click Advanced Options for additional information.