Create Installation Package - Laptop Backup

Overview Prepare CommCell Firewall Using Proxy Firewall Without Proxy Create Installation Package Web Access

The Installation Package will be used to install the backup client on a laptop. It will enable the automatic backup of the data residing on the laptop.

 

Before You Begin
  The Installation Package can be created using one of the following methods:

Method 1: Create Installation Package

Use this procedure to create a customized installation package for laptops.

Method 2: Create Decoupled Installation Package

Use this procedure to create a decoupled installation package which can install the software without accessing the CommServe during installation and provide the option to register the laptop later.

Download Software Packages

Download the latest software package to perform the install.

System Requirements

Verify that the computer in which you wish to install the software satisfies the System Requirements.

Create Installation Package

1. Log on to the client computer as Administrator or as a member of the Administrator group on that computer.  
2. Run Setup.exe from the Software Installation Package.  
3. Select the required language.

Click Next.
4. Click Advanced options.
5. Click Create a custom install package.
6. Select the CPU type corresponding to the binaries that you wish to create the custom package.

Click Next.

  Select Win32 for a 32-bit package and WinX64 for a 64 bit package.
7. Verify the default location for creating the custom package.

Click Browse to change the default location.

Click Next.

 
  • Note down the Custom Package location.

    This location will be required later to provide the custom package to user in Step 31.

  • Do not use the following characters when specifying the destination path:

     / : * ? " < > |

    It is recommended that you use alphanumeric characters only.
8. Click Next.
9. Expand Client Modules | Backup & Recovery | File System and select Windows File System iDataAgent.

Click Next.
10. Select Include service pack.

Click Next.
 

Configure Firewall with Proxy
11. Select the Configure Firewall Services option.

Select CommServe is reachable only through a proxy option and click Next.
12. Enter the name of the computer in CommServe client name field.

Click Next.
13. Provide the following information:
  • In the Proxy HTTP/HTTPS tunnel port number field, provide the tunnel port on which the proxy is expecting connections to the CommServe. If the proxy is behind a port-forwarding gateway, then provide the port number of the port-forwarding gateway to reach the CommServe.
  • In the Proxy hostname or IP address field, specify the hostname of the proxy through which the CommServe can be reached. If the proxy is behind a port-forwarding gateway, then provide the host name or the IP address of the port-forwarding gateway.
  • In the Proxy client name field, specify the client name of Calypso proxy.

Click Next.
14. Click Next.
15. Specify the port numbers to be used by the Bull Calypso Communications Service (CVD) and Bull Calypso Client Event Manager (EvMgrc) Services.

Click Next.

 
  • Valid range for the port number is between 1024 and 65000.
  • Ensure that the port numbers specified here are within the valid range and are not used by any other services.
16. If the CommCell is in the Lockdown mode, specify the path to the folder in which the CommCell HTTPS certificates are available.

Click Next.

  See Enforcing CommCell Specific Certificates for Authentication for more information on the Lockdown feature and steps to export the CommCell Certification.
 

Configure Firewall Without Proxy
17. Select the Configure Firewall Services option.

Select This machine can open connection to CommServe on tunnel port and click Next to continue.
18. Enter the fully qualified name or the IP address of the CommServe in the CommServe Host Name. This should be TCP/IP network name. e.g., computer.company.com.

The CommServe client name is the name of the computer.  This field is automatically populated.

Click Next to continue.
19. Specify incoming port number in CommServe HTTP/HTTPS tunnel port number through which the CommServe receives tunnel connection.
  This is the port number, provided in the step 5 during Setting up Connection to the CommServe.

Click Next.
20.
  • If this computer is separated from the CommServe by a HTTP Proxy, provide the following information:

    HTTP Proxy hostname or IP address: Specify hostname or IP address of the HTTP Proxy through which the CommServe can be reached.

    HTTP Proxy port number: Specify the port number of the HTTP Proxy through which the CommServe can be reached.

    Click Next.

  • If this computer is not separated from the CommServe by a HTTP Proxy, accept the default values and click Next.
21. Specify the port numbers to be used by the Bull Calypso Communications Service (CVD) and Bull Calypso Client Event Manager (EvMgrc) Services.

Click Next.

 
  • Valid range for the port number is between 1024 and 65000.
  • Ensure that the port numbers specified here are within the valid range and are not used by any other services.
22. If the CommCell is in the Lockdown mode, specify the path to the folder in which the CommCell HTTPS certificates are available.

Click Next.

  See Enforcing CommCell Specific Certificates for Authentication for more information on the Lockdown feature and steps to export the CommCell Certification.

Configuration of Other Installation Options
23. Specify User Name and Password that must be used to access the client computer.

Click Next.

 
  • The user must be an Administrator or a member of the Administrator group on that computer.
  • This window will be displayed when the Require Authentication for Agent Installation option is selected in the CommCell Properties.
24. Click Browse to provide the location.

Click Next.

 
  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:

     / : * ? " < > | #

    It is recommended that you use alphanumeric characters only.
25. Select the Laptop Backup as a client group.

Click Next.

  If you want to configure any additional settings for the clients before performing the backup, select the Waiting Room as the client group.

See Configure Additional Settings Before Laptops Execute The First Backup for more information on Waiting Room client group configuration.
26. Click Next.
27. Select Configure for Laptop or Desktop Backup to enable the Laptop Backup features.
  The following Laptop Backup features are enabled:
  • Automatic Ownership
  • Automatic Scheduling
  • Backup Monitor Tool

For more information, refer to FAQs.

Select a Subclient policy created in step 20 during Create Subclient Policy.

Click Next.
28. Click Next.
29. Verify the default location for Self Extracting executable package.

Click Browse to change the default location.

Click Next.
30. Custom Install Package is now created.

Click OK.
31. The CustomInstallPackageName.exe is created in the folder which you provided in step 7.

You can now provide this package to Laptop Users.

Create Decoupled Installation Package

Use this procedure to create a decoupled installation package:

1. Log on to the client computer as Administrator or as a member of the Administrator group on that computer.  
2. Run Setup.exe from the Software Installation Package.  
3. Select the required language.

Click Next.
4. Click Advanced options.
5. Click Create a custom install package.
6. Select the CPU type corresponding to the binaries that you wish to create the custom package.

Click Next.

  Select Win32 for a 32-bit package and WinX64 for a 64 bit package.
7. Verify the default location for creating the custom package.

Click Browse to change the default location.

Click Next.

 
  • Note down the Custom Package location.

    This location will be required later to provide the custom package to user in Step 31.

  • Do not use the following characters when specifying the destination path:

     / : * ? " < > |

    It is recommended that you use alphanumeric characters only.
8. Select Create a new instance, to install the Agents on separate instance.

Click Next.
9. Expand Client Modules | Backup & Recovery | File System and select Windows File System iDataAgent.

Click Next.
10. Select Include service pack and Pre-Install software Components [decouple mode].

Click Next.
 

Configure Firewall with Proxy
11. Select the Configure Firewall Services option.

Select CommServe is reachable only through a proxy option and click Next.
12. Enter the name of the computer in CommServe client name field.

Click Next.
13. Provide the following information:
  • In the Proxy HTTP/HTTPS tunnel port number field, provide the tunnel port on which the proxy is expecting connections to the CommServe. If the proxy is behind a port-forwarding gateway, then provide the port number of the port-forwarding gateway to reach the CommServe.
  • In the Proxy hostname or IP address field, specify the hostname of the proxy through which the CommServe can be reached. If the proxy is behind a port-forwarding gateway, then provide the host name or the IP address of the port-forwarding gateway.
  • In the Proxy client name field, specify the client name of Calypso proxy.

Click Next.
14. Click Next.
15. Specify the port numbers to be used by the Bull Calypso Communications Service (CVD) and Bull Calypso Client Event Manager (EvMgrc) Services.

Click Next.

 
  • Valid range for the port number is between 1024 and 65000.
  • Ensure that the port numbers specified here are within the valid range and are not used by any other services.
16. If the CommCell is in the Lockdown mode, specify the path to the folder in which the CommCell HTTPS certificates are available.

Click Next.

  See Enforcing CommCell Specific Certificates for Authentication for more information on the Lockdown feature and steps to export the CommCell Certification.
 

Configure Firewall Without Proxy
17. Select the Configure Firewall Services option.

Select This machine can open connection to CommServe on tunnel port and click Next to continue.
18. Enter the fully qualified name or the IP address of the CommServe in the CommServe Host Name. This should be TCP/IP network name. e.g., computer.company.com.

The CommServe client name is the name of the computer.  This field is automatically populated.

Click Next to continue.
19. Specify incoming port number in CommServe HTTP/HTTPS tunnel port number through which the CommServe receives tunnel connection.
  This is the port number, provided in the step 5 during Setting up Connection to the CommServe.

Click Next.
20.
  • If this computer is separated from the CommServe by a HTTP Proxy, provide the following information:

    HTTP Proxy hostname or IP address: Specify hostname or IP address of the HTTP Proxy through which the CommServe can be reached.

    HTTP Proxy port number: Specify the port number of the HTTP Proxy through which the CommServe can be reached.

    Click Next.

  • If this computer is not separated from the CommServe by a HTTP Proxy, accept the default values and click Next.
21. Specify the port numbers to be used by the Bull Calypso Communications Service (CVD) and Bull Calypso Client Event Manager (EvMgrc) Services.

Click Next.

 
  • Valid range for the port number is between 1024 and 65000.
  • Ensure that the port numbers specified here are within the valid range and are not used by any other services.
22. If the CommCell is in the Lockdown mode, specify the path to the folder in which the CommCell HTTPS certificates are available.

Click Next.

  See Enforcing CommCell Specific Certificates for Authentication for more information on the Lockdown feature and steps to export the CommCell Certification.

Configuration of Other Installation Options
23. Specify User Name and Password that must be used to access the client computer.

Click Next.

 
  • The user must be an Administrator or a member of the Administrator group on that computer.
  • This window will be displayed when the Require Authentication for Agent Installation option is selected in the CommCell Properties.
24. Click Browse to provide the location.

Click Next.

 
  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:

     / : * ? " < > | #

    It is recommended that you use alphanumeric characters only.
25. Select the Laptop Backup as a client group.

Click Next.

  If you want to configure any additional settings for the clients before performing the backup, select the Waiting Room as the client group.

See Configure Additional Settings Before Laptops Execute The First Backup for more information on Waiting Room client group configuration.
26. Click Next.
27. Select Configure for Laptop or Desktop Backup to enable the Laptop Backup features.
  The following Laptop Backup features are enabled:
  • Automatic Ownership
  • Automatic Scheduling
  • Backup Monitor Tool

For more information, refer to FAQs.

Select a Subclient policy created in step 20 during Create Subclient Policy.

Click Next.
28. Click Next.
29. Verify the default location for Self Extracting executable package.

Click Browse to change the default location.

Click Next.
30. Custom Install Package is now created.

Click OK.
31. The CustomInstallPackageName.exe is created in the folder which you provided in step 7.
32. From the CommCell Browser, expand the Security node, right-click CommCell User Groups and select New User Group.
33. Type the user group name in Name text box.

Click Capabilities tab.
34. Select Installation capability from the Available Capabilities list box.

Click > to move the selected capabilities to the Assigned Capabilities list box.

Click Associated Entities tab.
35. Click OK.
36. From the CommCell Browser, expand the Security node, right-click CommCell Users and then click New User.
37.
  • Type name in User Name box.
  • Type password in Password and Confirm Password box.
  • Type name of a user in Full Name box.
  • Type email address in E-Mail box.
  • Click the User Groups tab.
38.
  • Select User Group specified in step 33 from the Available Groups list box.
  • Click > to move the selected User Group to the Member Groups list box.
  • Click OK.
39. Using an editor create a read me with the following information:
  1. Locate the RegisterMe.exe utility from <Software_Installation_Directory>/base folder.
  2. Right-click the RegisterMe.exe and then click Run as Administrator.
  3. Add the following information that must be provided during registration:
    • CommCell User Name and Password
    • CommServer Name

Sample Read Me:

Use the following instruction to register laptop1 client for a user1:

  1. Copy the CustomInstallPackageName.exe on your laptop.
  2. Double-click the CustomInstallPackageName.exe and run the installation.
  3. After install, navigate to Bull Calypso/base folder.
  4. Right-click the RegisterMe.exe and then Run as Administrator.
  5. Add the following information that must be provided during registration.
    • Computer Name: laptop1
    • User Name: user1
    • Password: pwd1
    • Backup Server: CommServe1
  6. Click Register.
  7. You client is now registered.