Main Services

Some services prove to be essential for the implementation and the good operations of the new platforms you have purchased. These services include the GlobalCare maintenance offer and also site preparation, installation, Start-up, Software subscriptions and support.

Installation: preliminary visit

Is the installation area of your server in conformity with the current electric and security standards fixed by the government rules and the insurance companies ?
Our technical teams are able to validate the conformity of your site, quickly and for a reasonable price most of the time. This review and the associated evaluation sheet will help you to implement the eventual necessary measures.

Installation of the configurations

The initial installation of servers and storage configurations requires specific technical knowledge. For a quick and reliable implementation, Bull propose experienced and well-trained engineers to perform the installation.

Bull warranty extension

When acquiring new systems, Always remind of the extension of warranty that ensures the required level of availability for 3, 4 and 5 years at privileged conditions

On-line software support

Are you sure you really know your new system, its operating system and software utilities ? Who will be able to advise you in case of problems? Who will be available every day? Bull offers its on-line support centre, where software engineers will always do their best to help you.

Software subscription

Are you sure your operating systems are at the good release level? Up to date? Do you have forecasted the purchasing of the new version, compatible with your main applications? Software permanently evolve, whether to include new functionalities, or to correct little or important defects. Bull propose an annual subscription contract, that will allow you to access to information about software evolutions and to obtain the new version at no additional charge conditions.