Install the CommCell Console - Windows - Clustered Environment - Virtual Server

Click on a link below to go to a specific section of the software installation:

Install Requirements
The CommCell Console is the graphical user interface (GUI) that you use to control the operation of the CommCell. Setup allows you to install the CommCell Console on any one or more of the following:
  • CommServe computer
  • MediaAgent computer
  • Client computer
  • Any other computer that can communicate with the CommServe computer via a TCP/IP network

By installing the CommCell Console on another computer, you can remotely administer the CommCell.

Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements - CommCell Console as a Stand-Alone Application.

Review the following Install Requirements before installing the software:

General

  • The CommCell Console can only be installed after the CommServe has already been installed in the CommCell and is running.
  • Close all applications and disable any programs that run automatically, including anti-virus, screen savers and operating system utilities.

    Some programs, including many anti-virus programs, may be running as a service. Stop and disable such services before you begin. You can re-enable them after the installation has completed.

  • Verify that you have the software installation disc that is appropriate to the destination computer’s operating system.

    Make sure that you have the latest software installation disc before you start to install or upgrade the software. If you are not sure, contact your software provider.

Firewall

  • If the CommServe is on the opposite side of the firewall from the CommCell Console, verify and ensure that port 8401 is open. For more information on firewall configuration, see Firewall Considerations.

Cluster

Check the following on the cluster computer in which you wish to install the software:

  • Cluster software is installed and running.
  • Active and passive nodes are available.
  • Disk array devices configured with access to the shared array.
  • Public Network Interface Card is bound first, before the private Network Interface Card. (Does not apply to NetWare Cluster.)

Install Checklist
Collect the following information before installing the software. Use the space provided to record the information, and retain this information in your Disaster Recovery binder.
1. Name of the disk group in which the virtual server resides ____________________________________

See Cluster Selection for more information.
2. Install folder location:________________________________________________________________

See Select Components for Installation for more information.
3. Web URL:____________________________________________________________________________

See Configure the CommCell® Console for Web-Based Administration for more information.
4. CommServe Host Name or the CommServe IP address:______________________________________

See Configuration of Other Installation Options for more information.

Before You Begin
  • Log on to the client as local Administrator or as a member of the Administrators group on that computer.

Install Procedure

Getting Started
1. Place the software installation disc for the Windows platform into the disc drive.

After a few seconds, the installation program is launched.

If the installation program does not launch automatically:

  • Click the Start button on the Windows task bar, and then click Run.
  • Browse to the installation disc drive, select Setup.exe, click Open, then click OK.

NOTES

  • If remotely installing to other physical nodes of the cluster, ensure you mount the software installation disc on a UNC path or a shared location (e.g., \\machine_name\shared_directory_name).

  
2. In this screen, you choose the language you want to use during installation. Click the down arrow, select the desired language from the pull-down list, and click Next to continue.  
3. Select the option to install software.

NOTES

  
4. Select the option to install software on this computer.

NOTES

  • The options that appear on this screen depend on the computer in which the software is being installed.
  
5. Read the Welcome screen.

Click Next to continue, if no other applications are running.

  
6. Read the virus scanning software warning.

Click OK to continue, if virus scanning software is disabled.

  
7. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

 

Cluster Selection
8. Select Configure a Virtual Server.

Click Next to continue.
9. Select the disk group in which the virtual server resides.

Click Next to continue.

Select Components for Installation
10. Select the component(s) to install.

NOTES

  • Your screen may look different from the example shown.
  • Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details.
  • The Special Registry Keys In Use field will be enabled when GalaxyInstallerFlags registry keys have been enabled on this computer. Hover over the field to see which keys have been set, as well as their values. For more information, see Registry Keys.

Click Next to continue.

To install the CommCell Console, from the Common Technology Engine folder expand the CommCell Console folder, and then select the following:

  • CommCell Console for Java.
11. Click Yes to install the Java Runtime Environment (JRE) or click No if you would like to use the JRE Version already available in your computer.

NOTES

  • This prompt will be displayed only if the computer is running a JRE version prior to the one supplied in this installation program or no JRE version is available at all. See System Requirements - CommServe for more information on JRE versions.
12. Specify the location where you want to install the software.

NOTES

  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:
     / : * ? " < > |
    It is recommended that you use alphanumeric characters only.
  • If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well.
  • If a component has already been installed, this screen may not be displayed if the installer can use the same install location as previously used.

  • If you intend to use the SnapProtect™  feature for Windows File System iDataAgent, the agent should be installed on a non-system drive and not a filer volume.

Click Browse to change directories.

Click Next to continue.

Configure the CommCell for Web-Based Administration
13. Click Yes to configure the CommCell Console for web administration, or Click No to continue without configuring the CommCell Console for web administration.

NOTES

  • The Internet Information Server (IIS) must be installed on this computer in order to configure for web administration.
  • Configuring this computer for web administration allows you to:
    • Access the CommCell Console and Books Online from a remote computer using a Web browser.
    • View CommCell reports via a Web browser.
    • Access Books Online by clicking the Help button (the icon with a ?) in the CommCell Console.
  • If IIS is already installed on the virtual server, it does not also need to be installed on this computer.
14. Type the name (or use the default) of the Web alias that you want to use for accessing the CommCell Console.

NOTES

  • If the alias already exists, you will be informed that the alias is already in use. Click Yes to overwrite the alias, and then click OK.

Click Next to continue.

Configuration of Other Installation Options
15. Enter the fully qualified domain name of the CommServe computer. (TCP/IP network name. e.g., computer.company.com)

NOTES

  • Do not use spaces when specifying a new name for the CommServe Host Name.
  • If a component has already been installed, this screen will not be displayed; instead, the installer will use the same Server Name as previously specified.

Click Next to continue.
16. Select Download Pack(s) and Install to download and install the latest service packs and post packs from the software provider.

NOTES

  • Internet connectivity is required to download updates.
  • This step is applicable when installing on the first instance.
  • Updates are downloaded to the following directory: 
    <software installation>/Base/Temp/DownloadedPacks    .
    They are launched silently and installed automatically for the first instance.

Click Next to continue.

Verify Summary of Install Options
17. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

Install Remaining Cluster Nodes
18. To install/upgrade the software on the remaining nodes of the cluster, click Yes.

To complete the install for this node only, click No.
19. Select cluster nodes from the Preferred Nodes list and click the arrow button to move them to the Selected Nodes list.

NOTES

  • The list of Preferred Nodes displays all the nodes found in the cluster; from this list you should only select cluster nodes configured to host this virtual server.
  • Do not select nodes that already have multiple instances installed. For more information, see Multi Instancing.

When you have completed your selections, click Next to continue.
20. Type the User Name and Password for the Domain Administrator account, so that the installer can perform the remote install/upgrade of the cluster nodes you selected in the previous step.

Click Next to continue.
21. The progress of the remote install for the cluster nodes is displayed; the install can be interrupted if necessary.

Click Stop to prevent installation to any nodes after the current ones complete.

Click Advanced Settings to specify any of the following:

  • Maximum number of nodes on which Setup can run simultaneously.
  • Time allocated for Setup to begin executing on each node, after which the install attempt will fail.
  • Time allocated for Setup to complete on each node, after which the install attempt will fail.

NOTES

  • If, during the remote install of a cluster node, setup fails to complete or is interrupted, you must perform a local install on that node. When you do, the install begins from where it left off, or from the beginning if necessary. For procedures, see Manually Installing the Software on a Passive Node.
22. Read the summary for remote installation to verify that all selected nodes were installed successfully.

NOTES

  • If any node installation fails, you must manually install the software on that node once the current installation is complete. (See Manually Installing the Software on a Passive Node for step-by-step instructions.)
  • The message displayed on your screen will reflect the status of the selected nodes, and may look different from the example.

Click Next to continue.

Setup Complete
23. Setup displays the successfully installed components.

NOTES

  • The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.
  • If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents.
  • If Reboot Now button is displayed make sure to reboot the computer before performing any other operations from the computer.

Click Finish to close the install program.

The installation is now complete.

Post-Install Considerations

General

  • Install post-release updates or Service Packs that may have been released after the release of the software. If you are installing a Service Pack, verify and ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.

Cluster

CommCell Console