Click on a link below to go to a specific section of the software installation:
Install Requirements |
|
When installing the CommCell® components, you always install the CommServe® software first. The CommServe Server communicates with all clients and MediaAgents and coordinates operations (backups, restores, copies, migration, media management, etc.) within a CommCell. A Microsoft SQL Server 2005 database instance (Enterprise Edition) with the appropriate service pack will be automatically installed while installing the software. Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements - CommServe. If you choose to install additional components simultaneously, refer to the appropriate procedures for installation requirements and steps specific to the component. Note that when you install multiple components, the sequence of the install steps may vary. Review the following Install Requirements before installing the software:General
Firewall
Network
Terminal Services
|
|
Install Checklist |
|
Collect the following information before installing the software. Use the space provided to record the information, and retain this information in your Disaster Recovery binder. | |
1. |
Install folder location:________________________________________________________________
See Select Components for Installation for more information. |
2. |
SQL Server System Administrator Password:_______________________________________________
See Set Up the Microsoft SQL Server Instance for more information. |
3. |
Database Destination folder location:_______________________________________________
See Configuration of Other Installation Options for more information. |
4. |
CommServe Host Name or the CommServe IP address:______________________________________
See Configuration of Other Installation Options for more information. |
5. |
CommServe Disaster Recovery path:_______________________________________________
See Configuration of Other Installation Options for more information. |
6. |
If the CommServe Server and the client computer communicate across a firewall:
Firewall ports: ______________________________________________________________________ Hostnames and/or IP Addresses and corresponding GxCVD port numbers of computers on the other side of the firewall:______________ Keep Alive Interval minutes:____________________________________________________________ Hostname for outgoing tunnel connections:_________________________________________________ Tunnel Initialization Interval seconds:_____________________________________________________ See Firewall Configuration for more information. |
7. |
Media Password:_______________________________________________________________________
See Set User Names and Passwords for more information. |
8. |
Web URL:____________________________________________________________________________
See Configure the CommCell® Console for Web-Based Administration for more information. |
9. |
Time and frequency for FTP download of Automatic
Updates:___________________________________ Time and frequency for Install of Automatic Updates:_________________________________________ See Schedule Automatic Update for more information. |
Before You Begin |
|
|
Install Procedure |
||
Getting Started |
||
1. |
Place the software
installation disc for the Windows platform into the disc drive. After a few seconds, the installation program is launched. If the installation program does not launch automatically:
NOTES
|
|
2. | In this screen, you choose the language you want to use during installation. Click the down arrow, select the desired language from the pull-down list, and click Next to continue. | |
3. |
Select the option to install software. NOTES
|
|
4. |
Select the option to install software on this computer. NOTES
|
|
5. |
Read the Welcome screen.
Click Next to continue, if no other applications are running. |
|
6. |
Read the virus scanning software warning.
Click OK to continue, if virus scanning software is disabled. |
|
7. |
Read the license agreement, then select I accept the terms
in the license agreement. Click Next to continue. |
|
Select Components for Installation |
8. |
Select the component(s) to install. NOTES
Click Next to continue. To install the CommServe software expand the CommServe Modules folder and select the following:
The CommCell Console will be selected by default. CommCell Console for JAVA is located in the CommCell Console folder. |
![]() |
||
9. |
Click YES to install Microsoft .NET Framework
package. NOTES
|
![]() |
||
Set Up the Required Privileges |
||||
10. |
Click Yes to set up the required privileges for the local administrators group.
NOTES
|
![]() |
||
![]() |
The install program checks
your Windows user account for the following necessary operating system
rights:
|
|||
Set Up the Microsoft SQL Server Instance |
||||
11. |
Specify the SQL Server System Administrator password. NOTES
Click Next to continue. |
![]() |
||
12. |
Click Yes to set up a dedicated instance of Microsoft SQL
Server for the CommServe Server.
NOTES
|
![]() |
||
13. |
Enter the Installation Path for the Database Engine. NOTES
Click Browse to change directories. Click Next to continue. The install program installs the database instance. |
![]() |
||
14. |
Enter the MSSQL Server Installation Path.
NOTES
Click Browse to change directories. Click Next to continue. This step may take several minutes to complete. |
![]() |
||
15. |
Click Yes to install the Java Runtime Environment (JRE) or click No
if you would like to use the JRE Version already available in your computer.
NOTES
|
![]() |
||
Configuration of Other Installation Options |
||||
16. |
Specify the location where you want to install the software. NOTES
Click Browse to change directories. Click Next to continue. |
![]() |
||
Firewall Configuration |
||||
17. |
Select from the following:
NOTES
|
![]() |
||
18. |
Click the Specify list of machine across the firewall option and then
specify the list of hosts separated from this computer by a firewall. Make sure
you correctly describe whether the firewall allows two-way communication (but on
a limited range of ports), or one-way communication (with either only remote
host being able to make connections to this computer, or vice versa).
For all one-way firewalls allowing incoming connections and those one-way firewalls allowing outgoing connections without additional port filtering, skip this step. Click Next to continue. NOTES
|
![]() |
||
19. |
Click the Specify list of restricted open ports option and then
specify the port range. Add the starting and ending port range and then click
Add to place it in the Open Port List. Repeat as needed.
If firewall separating this computer from others allows incoming connections, but these connections can be made only on a limited set of ports, then configure the appropriate port range here. For all other scenarios, skip this step. Note that if you do not specify hostname(s) as well as port number(s), then the firewall services will not be configured. NOTES
Click Next to continue. |
![]() |
||
20. |
If desired, modify the Keep Alive interval.
Click Next to continue. |
![]() |
||
21. |
Optionally, select Advanced Firewall Configuration and specify a local
host name interface to use for outgoing tunnel connections through
the firewall. Otherwise, the interface and port is automatically selected for
you by the OS. Click Next to continue. |
![]() |
||
22. |
If desired, modify the Tunnel Initialization interval.
Click Next to continue. |
![]() |
||
|
||||
23. |
Specify the location of the CommServe database.
NOTES
Click Browse to change directories. Click Next to continue. |
![]() |
||
24. |
Enter the CommServe Client Name and the CommServe Host Name. NOTES
Click Next to continue. |
![]() |
||
25. |
Select the Create a New Database option and click Next to continue. NOTES
|
![]() |
||
26. |
Enter the network or local path where Disaster Recovery Backup
files should be stored.
NOTES
Click Next to continue. |
![]() |
||
Set User Names and Passwords |
||||
27. |
Enter the CommCell Username and CommCell Password. NOTES
Click Next to continue. |
![]() |
||
28. |
Enter and confirm the Media Password. NOTES
Click Next to continue. |
![]() |
||
29. |
Specify the following and click Next to continue:
NOTES
|
![]() |
||
Configure the CommCell® Console for Web-Based Administration |
||||
30. |
Click Yes to configure the CommCell Console for web administration, or
Click No to continue without configuring the CommCell Console for web
administration. NOTES
|
![]() |
||
31. |
Type the name (or use the default) of the Web alias that
you want to use for accessing the CommCell Console. NOTES
Click Next to continue. |
![]() |
||
32. |
Select Download Pack(s) and Install to download and install the latest service packs and post packs from the software provider. NOTES
Click Next to continue. |
![]() |
||
Verify Summary of Install Options |
||||
33. |
Verify the summary of selected options.
NOTES
Click Next to continue or Back to change any of the options. The install program now starts copying the software to the computer. This step may take several minutes to complete. |
![]() |
||
34. |
The System Reboot message may be displayed. If so, select one of the following:
|
![]() |
||
Schedule Automatic Update |
||||
35. |
If necessary, select this option to schedule automatic FTP downloading of
software updates. NOTES
Click Next to continue. |
![]() |
||
36. |
If necessary, specify the path where the update files from the FTP site
should be stored.
NOTES
Click Next to continue. |
![]() |
||
37. |
If necessary, select this option to schedule an automatic installation of software
updates.
NOTES
Click Next to continue. |
![]() |
||
Remove the Required Privileges |
||||
38. |
Click Yes to remove the privileges that were assigned earlier by the
install program. If you do not wish to remove them, click No.
NOTES
|
![]() |
||
Setup Complete |
||||
39. |
Setup displays the successfully installed components.
NOTES
Click Finish to close the install program. The installation is now complete. |
![]() |
||
Post-Install Considerations |
||||
General
Database Engine
CommCell Console
|
DISCLAIMER
Minor revisions and/or service packs that are released by application and operating system vendors may, in some cases, affect the working of our software. Although we may list such revisions and/or service packs as �supported� in our System Requirements, changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. However, we will make every effort to correct such disruption as quickly as possible. When in doubt, please contact your software provider to ensure support for a specific application or operating system.
Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable.