Agents - Microsoft SQL Server - How To

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Browse the Latest Data

View Job History Details

Auto Discover New SQL Instances

Deconfigure a Client, MediaAgent, Agent, or Enabler

Change SQL Account

Delete the Agent

View the Software Version


Browse the Latest Data

The following procedure can be used to browse data from the client, agent, instance, or backup set level, replication set level, depending on the functionality of a given agent.

Required Capability: See Capabilities and Permitted Actions

To browse the latest data:

  1. From the CommCell Browser, right-click the level whose data you want to browse, click All Tasks, and then click the Browse/Browse Backup Data option from that level.
  2. From the Browse Options dialog box, click OK to execute the browse using the Browse the Latest Data option.

View Job History Details

Required Capability: See Capabilities and Permitted Actions

To view the details of a job history:

  1. From the CommCell Browser, right-click the entity (e.g., subclient, client computer, etc.) whose job history you want to view, click View, and then click job history.
  2. From the Job History Filter dialog box, select the filter options that you want to apply and click OK.
  3. From the Data Management Job History window, right-click the job whose job details you want to view, and then click View Job Details.
  4. The Job Details dialog box appears, displaying detailed job history in General, Details, Phase Details and Attempts tabs for the selected job.
  5. Click OK.
note.gif (292 bytes) If viewing the details of a job with a pending or failed status, the Reason for Job Delay field will contain an Error Code, which, if clicked, will launch the customer support website displaying troubleshooting article(s) related to the specific issue.

Auto Discover New SQL Instances

Required Capability: See Capabilities and Permitted Actions

Before You Begin

To browse the latest data:

  1. From the CommCell Browser, right-click the icon of the SQL iDataAgent, and then click Properties from the short-cut menu.
  2. In the General tab, click Auto Discover New Instances to automatically discover instances every 24 hours or whenever the Communications Service (GxCVD) service is restarted.

Deconfigure a Client, MediaAgent, Agent, or Enabler

Required Capabilities: Capabilities and Permitted Actions

Administrative Management capability cannot be used to perform the deconfigure operation from the MediaAgent level.

Before you Begin:

To deconfigure a client, MediaAgent, agent, or enabler:

  1. In the CommCell Browser, right-click the name of the client, MediaAgent, agent, or enabler you want to deconfigure, click All Tasks (if displayed), and select Deconfigure.
  2. A popup warning message appears.

    Click OK to continue.

  3. Another popup message then appears.

    Click Yes to continue with the deconfiguration or No to abort.

  4. If the deconfigure is unsuccessful, a number of popup messages appears. In some cases, the message requests that you take some corrective action. For example, the message might advise you to ensure that there are no jobs running on the agent. In such a case, click OK and take the appropriate action. Then repeat the deconfigure process.

If the deconfigure is successful, the tree element is dimmed and available for deletion.


Delete the Agent

Before You Begin

You can perform agent operations as long as the agent is installed and appears enabled in the CommCell Browser. However, if you have no need to run jobs on the agent data of a client computer, you may want to delete the agent that resides on that computer. Once you have uninstalled or DeConfigured the agent, the corresponding icon in the CommCell Browser is grayed out. While this icon exists, you can recover data from the agent to another client. If you delete this icon, all of the agent's data is irretrievably lost.

NOTES

Deleting the agent is a two-phase process.

Required Capability: See Capabilities and Permitted Actions

To delete an agent:

  1. From the CommCell Browser, right-click the icon of the agent that you want to delete, and then click Delete. (The agent software must first have been uninstalled/DeConfigured or the delete option on the shortcut menu will not appear.)
  2. A warning message prompts you with the following: This operation will permanently delete the data backed up from this level and it cannot be restored. Click Ok to continue with the deletion operation. (Clicking No will abort the operation.)
  3. From the Confirmation Text dialog box, enter the confirmation text string, erase and reuse media. Click Ok. The agent icon and the data that corresponds to the selected agent will be deleted. Consequently, you will not be able to browse or recover this data.

Change SQL Account

Required Capability: Capabilities and Permitted Actions

To change the account for this SQL iDataAgent:

  1. From the CommCell Browser, right-click the icon of the appropriate agent, and then click Properties from the short-cut menu.
  2. From the Authentication tab of the Agent dialog box, click Override higher levels settings.
  3. Click either Use Local System Account or Impersonate User.
  4. If Impersonating a user, enter User Name and Password.
  5. Click OK.

View the Software Version

To view the Software Version:

  1. From the CommCell Browser, click the CommServe, Client, Agent, MediaAgent, or Enabler for which you wish to view the version, and then click Properties.
  2. Click the Version tab.

    The component version and post release service pack, additional updates and missing updates are displayed.