Topics | How To | Troubleshoot
Changing the Names of Clients/MediaAgents
Changing the Names of CommCell Components after a CommCell Migration or CommCell Split
Changing the Domain Name for CommCell Components
Changing the Names from the Command line
It may be necessary to change the names of CommServe, MediaAgent and/or Client computers in a CommCell. The need to change the names of computers may occur in one or more of the following situations:
The following sections describes the name management process in all of the above situations.
Ensure the following before you change the names of computers in the CommCell using the CommCell Console:
TIP Use ping (or other such network connectivity utilities) to verify whether the computer which has a new name, is accessible. Also ensure that the other computers in the network are accessible to the computer with the new name. |
Name management process is supported for all components from the CommCell Console.
Computers in Windows and Unix are supported in the clustered environment. (Netware is not supported in the clustered environment.)
When performing the name change process in a clustered environment, use the CommCell Console to perform the name change from the active node. Passive nodes must be updated using the command line tool, before a failover. See Changing the Names from the Command line for more information.
CommServe name can be changed from the Control Panel in the CommCell Console. The CommServe name change process includes the following:
See Change the Name of the CommServe Computer for step-by-step instructions.
Consider the following before performing the name change operation in a CommServe:
When you change the name in the clustered environment, only the active node can be changed from the CommCell Console. Passive nodes must be updated using the command line tool, before a failover.
See Changing the Names from the Command line for more information.
The Client/MediaAgent name can be changed from the Client or MediaAgent Properties in the CommCell Console. See Change the Name of Client/MediaAgent Computers. for step-by-step instructions.
When you change the name of the Clients/MediaAgent in a clustered environment, only the active node can be changed from the CommCell Console. Passive nodes must be updated using the command line tool, before a failover.
See Changing the Names from the Command line for more information.
Use one or more of the following steps to change the appropriate names after performing CommCell Migration or Splitting CommCells:
If there is a domain name change for one or more computers in a CommCell, provide the name of the new domain as described in Change the Domain Names for CommCell Computers.
The CommServe, MediaAgent and Client names can be changed from the command line. This maybe useful when you install the software using the Decoupled Install and would like to change the name of the computer when the computer is registered.
When you change the name in the clustered environment, only the active node can be changed from the CommCell Console. Passive nodes must be updated using the command line tool, before a failover.
| The command must be executed locally, in the computer, and cannot be used to change the name of a remote computer. |
Use the following steps to change the name of CommCell Component from the command line:
SetPreImagenames.exe -h <hostname>
Where:
<hostname> is the name of the CommCell Component.
The command will display the "Successfully changed names" message when completed.
Once the services are started open the CommCell Console. The new name for CommCell Component will be displayed in the CommCell Browser.
If the name change operation is performed on a client that contains the File Archiver for Windows/Unix agent, services must be restarted on that client after the name change operation. This will ensure that stub recalls from these clients functions correctly.