Restore Data - Exchange Server - How To

Topics | How To | Full System Restore | Related Topics

Browse and Restore Messages (Exchange Mailbox, Public/Web Folder)

Find and Restore Messages in Outlook (Exchange Mailbox)

Perform a Browse and One-pass Restore (Exchange Database)

Recover All Protected Mail (Exchange Mailbox)

Restore Exchange Database to an Alternate Location

Restoring an Exchange 2007 Database to an Exchange Server configured for Local Continuous Replication (LCR)

Browse and Restore Messages

Before You Begin:

• Review the general and agent-specific restore requirements accessed from Restore Backup Data and Restore Data - Exchange Server prior to performing any restore operation.

• Before attempting to restore, recover or retrieve messages to a PST file that resides on a UNC path, ensure that the Exchange Admin Account for this agent has sufficient privileges on the destination share to complete the operation (such as read/write and create child objects).

Required Capability: See Capabilities and Permitted Actions

Select the desired procedure:

To Browse and Restore Messages to a Mailbox (Exchange Mailbox iDataAgent)

To Browse and Restore Messages to a PST File (Exchange Mailbox iDataAgent)

To Browse and Restore Public/Web Folder Items (Exchange Public/Web Folder iDataAgents)

To Browse and Restore Messages to a Mailbox:

1. From the CommCell Browser, right-click the agent or backup set that contains the message(s) that you want to restore, click All Tasks and then click the available Browse command (command names vary by agent).
2. Run a browse operation. See Browse Data for a list of customized browse operations and their step-by-step instructions. If you accept all defaults, you will be browsing the latest backups for the selected data.
3. From the Browse window, select the message(s) that you want to restore, then click Recover All Selected. See Select Objects From the Browse Window for Restore for more information.
4. From the Restore Options for All Selected Items (General) dialog box, perform the following tasks as applicable for your iDataAgent:
   • For the Exchange Mailbox iDataAgent, select To Mailbox to restore the message(s) to a mailbox.
   • For the Exchange Mailbox iDataAgents select the restore destination as described in the Restore Out-of-Place or Cross-Application procedure. Keep in mind that the default options will restore the message(s) in place to the same client, unless otherwise specified.
   • Select whether to Unconditionally Overwrite, Append, or Skip a message in the event that the message(s) you are restoring already exist. By default, the system will append these message(s) to the mailbox folder. It will not overwrite the original message(s).
5. From the Advanced Restore Options dialog boxes, select the restore options that you want to use. For agents with multiple tabs, do not click OK until you have used all of the desired tabs. When you accept all the default settings, you will be restoring the selected data to its original location. See Restore Backup Data for access to complete information on the agent-specific Restore Destination options and procedures available.
6. When restoring encrypted data, refer to Data Encryption for comprehensive feature information and procedures for using the Encryption tab of the Advanced Restore Options dialog box.
7. After completing your selections, you can either start an immediate restore or schedule the restore.
   • If you want to schedule the job, click the Job Initiation tab from the Restore Options dialog box, click Schedule, schedule the job, and then click OK.
   • If you want to run the job now, accept or click Run Immediately in the same tab and then click OK.

   While the job is running, you can right-click the job in the Job Controller and select Detail to view information on the job. After the data has been restored, you will see a job completion message in the Job Controller and Event Viewer.

To Browse and Restore Messages to a PST File:

1. From the CommCell Browser, right-click the agent or backup set that contains the message(s) that you want to restore, click All Tasks and then click the available Browse command (command names vary by agent).
2. Run a browse operation. See Browse Data for a list of customized browse operations and their step-by-step instructions. If you accept all defaults, you will be browsing the latest backups for the selected data.
3. From the Browse window, select the message(s) that you want to restore, then click Recover All Selected. See Select Objects From the Browse Window for Recovery for more information.
4. From the Restore Options for All Selected Items (General) dialog box, perform the following tasks:
   • Select To PST File.
   • Select either Local Drive or Network to indicate where the PST file resides (if it already exists) or will reside (if creating a new PST file).
   • Specify the path and PST file name in the entry space, or click the "..." button to browse and select (or add) a destination path and file name.
5. From the Advanced Restore Options dialog boxes, select the restore options that you want to use. For agents with multiple tabs, do not click OK until you have used all of the desired tabs. When you accept all the default settings, you will be restoring the selected data to its original location.
6. When restoring encrypted data, refer to Data Encryption for comprehensive feature information and procedures for using the Encryption tab of the Advanced Restore Options dialog box.
7. After completing your selections, you can either start an immediate restore or schedule the restore.
   • If you want to schedule the job, click the Job Initiation tab from the Restore Options dialog box, click Schedule, schedule the job, and then click OK.
   • If you want to run the job now, accept or click Run Immediately in the same tab and then click OK.

   While the job is running, you can right-click the job in the Job Controller and select Detail to view information on the job. After the data has been restored, you will see a job completion message in the Job Controller and Event Viewer.

To Browse and Restore Public/Web Folder Items:

1. From the CommCell Browser, right-click the agent or backup set that contains the item(s) that you want to restore, click All Tasks and then click the available Browse command (command names vary by agent).
2. Run a browse operation. See Browse Data for a list of customized browse operations and their step-by-step instructions. If you accept all defaults, you will be browsing the latest backups for the selected data.
3. From the Browse window, select the item(s) that you want to restore, then click Recover All Selected. See Select Objects From the Browse Window for Recovery for more information.
4. From the Restore Options for All Selected Items (General) dialog box, perform the following tasks:
   • Select the restore destination as described in the Restore Out-of-Place or Cross-Application procedure. Keep in mind that the default options will restore the item(s) in place to the same client, unless otherwise specified.
   • Select whether to Unconditionally Overwrite, Append (if applicable), or Skip an item in the event that the item(s) you are restoring already exist.
5. From the Advanced Restore Options dialog boxes, select the restore options that you want to use. For agents with multiple tabs, do not click OK until you have used all of the desired tabs. When you accept all the default settings, you will be restoring the selected data to its original location.
6. When restoring encrypted data, refer to Data Encryption for comprehensive feature information and procedures for using the Encryption tab of the Advanced Restore Options dialog box.
7. After completing your selections, you can either start an immediate restore or schedule the restore.
   • If you want to schedule the job, click the Job Initiation tab from the Restore Options dialog box, click Schedule, schedule the job, and then click OK.
   • If you want to run the job now, accept or click Run Immediately in the same tab and then click OK.

   While the job is running, you can right-click the job in the Job Controller and select Detail to view information on the job. After the data has been restored, you will see a job completion message in the Job Controller and Event Viewer.

Find and Restore Messages in Outlook

Before You Begin

• Review Finding and Restoring/Recovering Messages. See also: "Restore Data - Exchange Server" in Books Online.
• Exchange data that has been backed up with pass-phrase encryption cannot be restored from Outlook, and can only be restored by performing a Browse and Restore operation from the CommCell Console.
• This procedure is supported for use with the Exchange Mailbox iDataAgent.
• The advanced search fields are only available for backwards compatibility support of searching legacy content indexes created by prior releases of this product.

Required Capability: See "Capabilities and Permitted Actions" in Books Online.

To find and restore messages in Outlook:

1. Log on to your mailbox in Outlook.
2. Select Tools -> Mailbox Archiver -> Find and Recover Messages. An authentication window will display.
3. Depending on your configuration, an authentication window may display. If applicable, enter the user name and password authorized to access the CommCell, then click OK. Single sign-on users will not receive this prompt and can skip to the next step.
4. From the Find and Recover Messages (Search) dialog box select the Exchange Mailbox option, then enter the desired search criteria.
5. Optionally, you can click the Time Range tab to specify a time range in which to search. To set the browse time range, select a Start Time and End Time in the Search Time Range group box. If you want to narrow the search to include only messages received within a specified time range, click the Specify Time Range checkbox then enter the Start Time and End Time in the Receive Time Range group box.
6. Optionally, if you are searching a legacy content index, you can click the Advanced Search tab and enter advanced search criteria.
7. Once all search criteria has been entered, click Find Now.
8. If there is more than one Exchange Server and/or archive set that may be searched, an Exchange Server Selection pop-up dialog will display. Select the appropriate options and click OK to continue.
9. If no messages matched the specified search criteria, a pop-up will indicate that no data was found. Otherwise, the messages that matched the search criteria will appear in the display pane.
10. If you would like to save the search results to a delimited text file, then right-click on the desired messages in the display pane and select Export Results View. Enter the path and file name and click Save.
11. Click on the desired messages in the display pane then click Recover All Selected. The Recovery Options Selection dialog will display.
12. Select the appropriate option on the Recovery Options Selection dialog, then click OK. A pop-up window will display indicating the status of the restore operation.
13. Once the restore has completed, click Close to exit the pop-up window.
14. The messages will be restored to their original folders in your Outlook mailbox.

Perform a Browse and One-pass Restore

Before You Begin

• Review the information in Browse for One-pass Restore and One-pass Restore.

Required Capability: See Capabilities and Permitted Actions

To perform a browse and one-pass restore.

1. From the CommCell Browser, right-click the agent that contains the data you want to restore using one-pass restore, click All Tasks and then click Browse for One-pass Restore.
2. From the Browse Options dialog box, select the desired options and click OK.
3. From the Browse window, select the data to be restored, then click Recover All Selected.
4. From the Restore Options and Advanced Restore Options dialog boxes, select the restore options that you want to use.
5. After completing your selections, you can either start an immediate restore or schedule the restore.
   • If you want to schedule the job, click the Job Initiation tab from the Restore Options dialog box, click Schedule, schedule the job, and then click OK.
   • If you want to run the job now, accept or click Run Immediately in the same tab and then click OK.

   While the job is running, you can right-click the job in the Job Controller and select Detail to view information on the job. After the data has been restored, you will see a job completion message in the Job Controller and Event Viewer.

Recover All Protected Mail

Before You Begin

• Review Recovering All Protected Mail.
• Review the general recovery requirements from What You Need to Know Before Performing a Recovery and any agent-specific recovery requirements from Recovery Considerations for these Agents prior to performing any recovery.

Required Capability: See Capabilities and Permitted Actions

To recover all protected mail from specified mailboxes or folders:

1. From the CommCell Browser, right-click the Archive Set of the agent that contains the data to be recovered, click All Tasks and then click Browse.
2. From the Browse Options dialog box, select the browse options that you want to use. If specifying a browse time, click Advanced for the Advanced Browse Options.
3. Click OK from the Browse Options dialog box to continue.
4. From the Browse window, select one or more mailbox(es) or folder(s) that contain the data to be recovered, then click Recover All Selected.
5. From the Recovery Options (General) and Job Initiation dialog boxes, select the desired recovery options. Click Advanced.
6. From the Advanced Restore / Recover Options (General) tab, select the option to Recover all protected mails. Click OK.
7. Click OK on the Recovery Options dialog box to begin the recovery operation.

Restore Exchange Database to an Alternate Location

Before You Begin:

• Review the general and agent-specific restore requirements accessed from Restore Backup Data and Restore Data - Exchange Server prior to performing any restore operation.
• You must use a local drive on the Exchange Server for restoring to an alternate location, because restoring Exchange Database data or logs to a mapped network drive or UNC path is not supported.

Required Capability: See Capabilities and Permitted Actions

To Restore Exchange Database to an Alternate Location:

1. Perform a Browse and Restore operation.
2. After the restore completes successfully, manually mount the database and play the logs. Keep in mind that this type of restore ignores the restore option to automatically "Mount database after restore".

Restoring an Exchange 2007 Database to an Exchange Server configured for Local Continuous Replication (LCR)

Required Capability: See Capabilities and Permitted Actions

To restore Exchange 2007 Database to an Exchange Server configured for Local Continuous Replication (LCR):

1. Suspend the Storage Group copy so that replication does not attempt to take place during the restore. For more information on performing this task, refer to the Microsoft TechNet article on "Local Continuous Replication".
2. From the CommCell Browser, right-click the agent that contains the data you want to restore, click All Tasks and then click Browse.
3. From the Browse Options dialog box, select the desired options and click OK.
4. From the Browse window, select the data to be restored, then click Recover All Selected.
5. From the Restore Options and Advanced Restore Options dialog boxes, select the restore options that you want to use.
6. After completing your selections, you can either start an immediate restore or schedule the restore.
   • If you want to schedule the job, click the Job Initiation tab from the Restore Options dialog box, click Schedule, schedule the job, and then click OK.
   • If you want to run the job now, accept or click Run Immediately in the same tab and then click OK.

   While the job is running, you can right-click the job in the Job Controller and select Detail to view information on the job. After the data has been restored, you will see a job completion message in the Job Controller and Event Viewer.

7. After the restore has completed, you must manually resume the Storage Group copy, which will delete the old files in the passive copy and then reseed it before resuming replication. For more information on performing this task, refer to the Microsoft TechNet article on "Local Continuous Replication".

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