Install the DataArchiver WebProxy Agent for Exchange - Clustered Environment - Virtual Server

Click on a link below to go to a specific section of the software installation:

Install Requirements
The DataArchiver WebProxy Agent for Exchange can be installed from the active node to the virtual server using the following procedure. The software can also be automatically installed on all available passive nodes when the software is installed onto the virtual server, or you can choose to install any passive node(s) separately.

Verify that the computer in which you wish to install the software satisfies the minimum requirements specified in System Requirements - Exchange Mailbox Archiver Agent.

The following procedure describes the steps involved in installing the DataArchiver WebProxy Agent for Exchange. If you choose to install multiple components simultaneously, refer to the appropriate procedures for installation requirements and steps specific to the component. Note that when you install multiple components, the sequence of the install steps may vary.

Review the following Install Requirements before installing the software:

General

  • This version of the software is intended to be installed in a CommCell where the CommServe and MediaAgent(s) version is 8.0.0.
  • Close all applications and disable any programs that run automatically, including anti-virus, screen savers and operating system utilities. Some of the programs, including many anti-virus programs, may be running as a service. Stop and disable such services before you begin. You can re-enable them after the installation.
  • Verify that you have the software installation disc that is appropriate to the destination computer’s operating system.
    Make sure that you have the latest software installation disc before you start to install the software. If you are not sure, contact your software provider.

Cluster

  • Check the following on the cluster computer in which you wish to install the software:
    • Cluster software is installed and running.
    • Active and passive nodes are available.
    • Disk array devices configured with access to the shared array.
    • Public Network Interface Card is bound first, before the private Network Interface Card. (Does not apply to NetWare Cluster.)

Agent Specific

  • Prior to configuring Web Access for Exchange 2007 Mailbox/Public Folder Archiver, WebProxy Agent for Exchange, or OWA Proxy Enabler, ensure that the Client Access Role has been configured on the Exchange Server.

Install Checklist
Collect the following information before installing the software. Use the space provided to record the information, and retain this information in your Disaster Recovery binder.
1. Name of the disk group in which the virtual server resides ____________________________________

See Cluster Selection for more information.
2. Install folder location:________________________________________________________________

See Select Components for Installation for more information.
3. Virtual Directory Name:______________________________________________________________

See Configure Exchange Specific Information for more information.

Before You Begin

  • Log on to the active node as the Domain User with administrative privileges to all nodes on the cluster.

Install Procedure

Getting Started
1. Place the software installation disc for the Windows platform into the disc drive.

After a few seconds, the installation program is launched.

If the installation program does not launch automatically:

  • Click the Start button on the Windows task bar, and then click Run.
  • Browse to the installation disc drive, select Setup.exe, click Open, then click OK.

NOTES

  • If remotely installing to other physical nodes of the cluster, ensure you mount the software installation disc on a UNC path or a shared location (e.g., \\machine_name\shared_directory_name).

  
2. In this screen, you choose the language you want to use during installation. Click the down arrow, select the desired language from the pull-down list, and click Next to continue.  
3. Select the option to install software.

NOTES

  
4. Select the option to install software on this computer.

NOTES

  • The options that appear on this screen depend on the computer in which the software is being installed.
  
5. Read the Welcome screen.

Click Next to continue, if no other applications are running.

  
6. Read the virus scanning software warning.

Click OK to continue, if virus scanning software is disabled.

  
7. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

 

Cluster Selection
8. Select Configure a Virtual Server.

Click Next to continue.
9. Select the disk group in which the virtual server resides.

Click Next to continue.

Select Components for Installation
10. Select the component(s) to install.

NOTES

  • Your screen may look different from the example shown.
  • Components that either have already been installed, or which cannot be installed, will be dimmed. Hover over the component for additional details.
  • The Special Registry Keys In Use field will be enabled when GalaxyInstallerFlags registry keys have been enabled on this computer. Hover over the field to see which keys have been set, as well as their values. For more information, see Registry Keys.

Click Next to continue.

To install the DataArchiver WebProxy Agent for Exchange, expand the Client Modules folder, and the DataArchiver Agents folder, then select the following:

  • DataArchiver WebProxy Agent for Exchange
11. Specify the location where you want to install the software.

NOTES

  • Do not install the software to a mapped network drive.
  • Do not use the following characters when specifying the destination path:
     / : * ? " < > |
    It is recommended that you use alphanumeric characters only.
  • If you intend to install other components on this computer, the selected installation directory will be automatically used for that software as well.
  • If a component has already been installed, this screen may not be displayed if the installer can use the same install location as previously used.

  • If you intend to use the SnapProtect™  feature for Windows File System iDataAgent, the agent should be installed on a non-system drive and not a filer volume.

Click Browse to change directories.

Click Next to continue.

Configure Exchange Specific Information
12. If you would like to configure this component for web administration, then click Yes and continue on to the next step. Otherwise, click No and skip the next step.
13. Specify the Virtual Directory name.

NOTES

  • The virtual directory and necessary subdirectories will be created on the IIS Server.

Click Next to continue.

Download and Install Latest Packs
14. Select Download Pack(s) and Install to download and install the latest service packs and post packs from the software provider.

NOTES

  • Internet connectivity is required to download updates.
  • This step is applicable when installing on the first instance.
  • Updates are downloaded to the following directory: 
    <software installation>/Base/Temp/DownloadedPacks    .
    They are launched silently and installed automatically for the first instance.

Click Next to continue.

Verify Summary of Install Options
15. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

Install Remaining Cluster Nodes
16. To install/upgrade the software on the remaining nodes of the cluster, click Yes.

To complete the install for this node only, click No.
17. Select cluster nodes from the Preferred Nodes list and click the arrow button to move them to the Selected Nodes list.

NOTES

  • The list of Preferred Nodes displays all the nodes found in the cluster; from this list you should only select cluster nodes configured to host this virtual server.
  • Do not select nodes that already have multiple instances installed. For more information, see Multi Instancing.

When you have completed your selections, click Next to continue.
18. Type the User Name and Password for the Domain Administrator account, so that the installer can perform the remote install/upgrade of the cluster nodes you selected in the previous step.

Click Next to continue.
19. The progress of the remote install for the cluster nodes is displayed; the install can be interrupted if necessary.

Click Stop to prevent installation to any nodes after the current ones complete.

Click Advanced Settings to specify any of the following:

  • Maximum number of nodes on which Setup can run simultaneously.
  • Time allocated for Setup to begin executing on each node, after which the install attempt will fail.
  • Time allocated for Setup to complete on each node, after which the install attempt will fail.

NOTES

  • If, during the remote install of a cluster node, setup fails to complete or is interrupted, you must perform a local install on that node. When you do, the install begins from where it left off, or from the beginning if necessary. For procedures, see Manually Installing the Software on a Passive Node.
20. Read the summary for remote installation to verify that all selected nodes were installed successfully.

NOTES

  • If any node installation fails, you must manually install the software on that node once the current installation is complete. (See Manually Installing the Software on a Passive Node for step-by-step instructions.)
  • The message displayed on your screen will reflect the status of the selected nodes, and may look different from the example.

Click Next to continue.

Setup Complete
21. Setup displays the successfully installed components.

NOTES

  • The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.
  • If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents.
  • If Reboot Now button is displayed make sure to reboot the computer before performing any other operations from the computer.

Click Finish to close the install program.

The installation is now complete.

Post-Install Considerations

General

  • Install post-release updates or Service Packs that may have been released after the release of the software. If you are installing a Service Pack, verify and ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.

Agent Specific

  • To avoid possible intermittent message recall failures when using the DataArchiver Outlook Add-In in RPC over HTTP mode, worker process recycling and Web Garden options under IIS 6.0 should be disabled for the DMProxy Service. The installation or upgrade process will do this for you automatically. However, in the event that you need to perform this task manually, see Configure an Application Pool for the DataArchiver WebProxy Agent for Exchange for step-by-step instructions.

  • By default, the ConnectOverHTTP function is tuned off following installation of the Outlook Add-In. If you wish to turn ConnectOverHTTP on, you must manually register the DMProxyClient.dll file from the .Net Framework software directory on the Outlook client using the command line. The following example illustrates the command required:

    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>regasm "<software_installation_directory>\Base\DMProxyClient.dll" /codebase

Cluster

  • If the passive node was not available while installing the software, you must manually install the software on the passive node now. (See Manually Installing the Software on a Passive Node for step-by-step instructions.)
  • By default, a failure of MediaAgent or Agent software on the active node in a Windows, Veritas, or HP Scalable NAS/PolyServe Cluster will not cause a failover to be initiated. For information on how to change this default behavior, see Clustering Support - Failovers.