SRM Disaster Recovery - How To
Topics |
How To |
Related Topics
Rebuild
the CommServe and SRM Server - Non-Clustered Computers
Rebuild
the CommServe and SRM Server - Clustered Computers
Rebuild the CommServe and SRM Server - Non-Clustered to Clustered Computers or Vice-Versa
or Cross Instance Restore
Start/Stop Reporting Services
Start/Stop Report Server
Start/Stop SRM Reports
Start/Stop Default Website
Remove SRM Report Snap History
Add Login Information
Delete old Accounts
The following procedure describes the steps involved in rebuilding the CommServe
along with SRM Server from a non-clustered computer to another non-clustered computer.
Before You Begin
Verify and ensure that you have the following before rebuilding the CommServe
with SRM Server:
- Software
Installation Discs and post-release Service Packs. You must apply the latest updates and service packs to the CommServe computer. For
more information, see Updates
and Service Packs.
- Latest version of the Disaster Recovery Backup files. For complete list, see
Disaster
Recovery Backup Files.
- If you have the Disaster Recovery Backup files on a local disk, follow
this procedure to restore the CommServe database engine.
- If you have the Disaster Recovery Backup files on a network drive, copy
the files to a local disk and then follow this procedure to restore the
CommServe database engine.
- If you have the Disaster Recovery Backup files on a media, use
Media Explorer to retrieve the data
from the media to the local disk and then follow this procedure to restore
the CommServe database engine. (See
Use Media Explorer to Recover a CommServe Express Recovery Backup
for step-by-step instructions.)
- You can use the DRListMedia utility to pre-determine the media
required for the restore operation. See
Tools and Utilities
for the usage of the utility and access information.
To Rebuild
the CommServe and SRM Server on a non-clustered computer:
- If the CommServe and SRM Server computer is still available, perform a
Disaster Recovery Backup
on the CommServe and make sure that the associated disaster recovery folder
(SET_XXX folder) is saved and available in a safe location.
For step-by-step
instructions, see
Start
a Disaster Recovery Backup.
- If you are restoring to another computer with same name as the original
CommServe computer, disconnect the original CommServe computer from the
network. Make sure that the network name is properly resolved for the
new CommServe computer. This is done to avoid collision.
- Install CommServe and SRM Server software.
For step-by-step instructions, see the following:
|
Do not install any other components on the computer
now, except the CommServe and SRM Server. |
- Stop the following:
- Start the CommServe Disaster Recovery Tool. For step-by-step instructions,
see Start the CommServe Disaster Recovery Tool.
- Restore all Calypso databases. For step-by-step instructions
on restoring a CommServe and SRM Server Database, see
Restore a Disaster Recovery Backup.
- Start the following:
- If the name of the rebuilt CommServe computer was changed, change the
Data Source Names in the Reporting Services. For step-by-step instructions, see
Change Data Source Name.
- Open the Service Control Manager on the CommServe computer and start
the services. For step-by-step instructions, see
Start Services on
Windows.
- If additional components were installed on the CommServe computer,
re-install the components.
For step-by-step instructions, see
Deployment.
- If the name of the rebuilt CommServe computer was changed, open CommCell Console and
change the name of the CommServe Computer in the Client and MediaAgent computers.
For step-by-step instructions, see
Change the Name of the CommServe Computer.
The following procedure describes the steps involved in rebuilding the CommServe
along with SRM Server from a clustered computer to another clustered computer.
Before You Begin
Verify and ensure that you have the following before rebuilding the CommServe
with SRM Server:
- Software
Installation Discs and post-release Service Packs. You must apply the latest updates and service packs to the CommServe computer. For
more information, see Updates
and Service Packs.
- Latest version of the Disaster Recovery Backup files. For complete list, see
Disaster
Recovery Backup Files.
- If you have the Disaster Recovery Backup files on a local disk, follow
this procedure to restore the CommServe database engine.
- If you have the Disaster Recovery Backup files on a network drive, copy
the files to a local disk and then follow this procedure to restore the
CommServe database engine.
- If you have the Disaster Recovery Backup files on a media, use
Media Explorer to retrieve the data
from the media to the local disk and then follow this procedure to restore
the CommServe database engine. (See
Use Media Explorer to Recover a CommServe Express Recovery Backup
for step-by-step instructions.)
- You can use the DRListMedia utility to pre-determine the media
required for the restore operation. See
Tools and Utilities
for the usage of the utility and access information.
To Rebuild
the CommServe and SRM Server on a clustered computer:
- If the CommServe and SRM Server computer is still available, perform a
Disaster Recovery Backup
on the CommServe and make sure that the associated disaster recovery folder
(SET_XXX folder) is saved and available in a safe location.
For step-by-step
instructions, see
Start
a Disaster Recovery Backup.
- If you are restoring to another computer with same name as the original
CommServe computer, disconnect the original CommServe computer from the
network. Make sure that the network name is properly resolved for the
new CommServe computer. This is done to avoid collision.
- Install CommServe and SRM Server software.
For step-by-step instructions, see the following:
|
Do not install any other components on the computer
now, except the CommServe and SRM Server. |
- Stop the following:
- Start the CommServe Disaster Recovery Tool. For step-by-step instructions,
see Start the CommServe Disaster Recovery Tool.
- Restore all Calypso databases. For step-by-step instructions
on restoring a CommServe and SRM Server Database, see
Restore a Disaster Recovery Backup.
- Start the following:
- Open the CommServe Disaster Recovery Tool. For step-by-step instructions,
see Start the CommServe Disaster Recovery Tool.
Restore the Report
Server Keys on active node and all passive nodes using the SRM Report Server Key File option. For step-by-step
instructions, see
Restore the SRM Report Server Key.
- If the name of the rebuilt CommServe computer was changed, change the
Data Source Names in the Reporting Services. For step-by-step instructions, see
Change Data Source Name.
- Open the Service Control Manager on the CommServe computer and start
the services. For step-by-step instructions, see
Start Services on
Windows.
- If additional components were installed on the CommServe computer,
re-install the components.
For step-by-step instructions, see
Deployment.
- If the name of the rebuilt CommServe computer was changed, open CommCell Console and
change the name of the CommServe Computer in the Client and MediaAgent computers.
For step-by-step instructions, see
Change the Name of the CommServe Computer.
- If the name of the computer was changed, open Microsoft SQL Server Management
Studio and perform the following:
The following procedure describes the steps involved in rebuilding the CommServe
along with SRM Server from a non-clustered computer to a clustered computer or vice-versa.
You may also this procedure if restoring from one SQL Server Instance to another
where the instances have different names.
Before You Begin
Verify and ensure that you have the following before rebuilding the CommServe
with SRM Server:
- Software
Installation Discs and post-release Service Packs. You must apply the latest updates and service packs to the CommServe computer. For
more information, see Updates
and Service Packs.
- Latest version of the Disaster Recovery Backup files. For complete list, see
Disaster
Recovery Backup Files.
- If you have the Disaster Recovery Backup files on a local disk, follow
this procedure to restore the CommServe database engine.
- If you have the Disaster Recovery Backup files on a network drive, copy
the files to a local disk and then follow this procedure to restore the
CommServe database engine.
- If you have the Disaster Recovery Backup files on a media, use
Media Explorer to retrieve the data
from the media to the local disk and then follow this procedure to restore
the CommServe database engine. (See
Use Media Explorer to Recover a CommServe Express Recovery Backup
for step-by-step instructions.)
- You can use the DRListMedia utility to pre-determine the media
required for the restore operation. See
Tools and Utilities
for the usage of the utility and access information.
To Rebuild
the CommServe and SRM Server on a non-clustered computer:
- If the CommServe and SRM Server computer is still available, perform a
Disaster Recovery Backup
on the CommServe and make sure that the associated disaster recovery folder
(SET_XXX folder) is saved and available in a safe location.
For step-by-step
instructions, see
Start
a Disaster Recovery Backup.
- If you are restoring to another computer with same name as the original
CommServe computer, disconnect the original CommServe computer from the
network. Make sure that the network name is properly resolved for the
new CommServe computer. This is done to avoid collision.
- Install CommServe and SRM Server software.
For step-by-step instructions, see the following:
|
Do not install any other components on the computer
now, except the CommServe and SRM Server. |
- Stop the following:
- Open the CommServe Disaster Recovery Tool. For step-by-step instructions,
see Start the CommServe Disaster Recovery Tool.
Restore all Calypso
databases. For step-by-step instructions on restoring a CommServe and SRM Server
Database, see Restore a Disaster
Recovery Backup.
|
Restore only the SRM Database files using the
SRM DB Restore File, SRM DB Restore Path and SQL Server
Info options during the restore. Do not restore the report server
information available in the Report Server Restore File, Report
Server Restore Path, Report Server Temp DB Restore File
and Report Server Temp DB Restore Path options during this process.
|
- Start the following:
- Remove existing SRM Report Snap History. For step-by-step-instructions see
Remove SRM Report Snap History.
Perform a Data Collection again and re-run the reports as the existing
report snap history will be lost. For step-by-step-instructions see,
Run/Schedule a Data Collection Job for an SRM Instance, Agent or Subclient.
- Open the CommServe Disaster Recovery Tool. For step-by-step instructions,
see Start the CommServe Disaster Recovery Tool.
Restore the Report
Server Keys using the SRM Report Server Key File option. For step-by-step
instructions, see
Restore the SRM Report Server Key.
- If the name of the rebuilt CommServe computer was changed, change the
Data Source Names in the Reporting Services. For step-by-step instructions, see
Change Data Source Name.
- Open the Service Control Manager on the CommServe computer and start
the services. For step-by-step instructions, see
Start Services on
Windows.
- If additional components were installed on the CommServe computer,
re-install the components.
For step-by-step instructions, see
Deployment.
- If the name of the rebuilt CommServe computer was changed, open CommCell Console and
change the name of the CommServe Computer in the Client and MediaAgent computers.
For step-by-step instructions, see
Change the Name of the CommServe Computer.
To
start or stop the report server:
- Click Start -> Programs -> Microsoft SQL Server 2005 ->
Configuration
Tools.
- Click Reporting Services Configuration and connect to the
instance that you want to start or stop.
- In Report Server Status panel, click Start or Stop
as needed.
|
In clustered computers, you need to start/stop
report server on active node and all physical nodes. |
To
start or stop
reporting services:
- Click Start -> Programs -> Administrative Tools ->
Internet Information Services (IIS) Manager.
- In Internet Information Services (IIS) Manager, expand local computer, and
select Application Pools.
- Right-click Report Server and select Start or Stop
as needed.
|
In clustered computers, you need to start/stop
reporting services on active node and all physical nodes. |
To
start or stop
SRM reports:
- Click Start -> Programs -> Administrative Tools ->
Internet Information Services (IIS) Manager.
- In Internet Information Services (IIS) Manager, expand local computer, and
select Application Pools.
- Right-click SRM Reports and select Start or Stop
as needed.
|
In clustered computers, you need to start/stop
SRM reports on active node and all physical nodes. |
To
start or stop
default website:
- Click Start -> Programs -> Administrative Tools ->
Internet Information Services (IIS) Manager.
- In Internet Information Services (IIS) Manager, expand local computer, and
select Sites.
- Right-click Default Website and select Start or Stop
as needed.
|
In clustered computers, you need to start/stop
default website on active node and all physical nodes. |
To
remove
SRM report snap history:
- Open Microsoft SQL Server Management Studio and start the Query Analyzer.
- Enter the following command:
DELETE FROM CommServ
RSReportHistory
- Run the command.
The SQL server should clean SRM Report Snap History.
To add
login information:
- Open Microsoft SQL Server Management Studio.
- Navigate to SQL Instance ->Database ->CommServ->Security -> Users.
- Right-click Users and click New User.
- Add new logins on all active nodes with the following rights:
- Click OK.
To
delete old accounts:
- Open Microsoft SQL Server Management Studio.
- Navigate to SQL Instance ->Database ->CommServ->Security -> Users.
- Right-click the existing user account that you wish to remove and click
Delete.
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