System Overview


Overview

Software Components

Summaries

Reports

Other Features

Concepts


Overview

The CommNet management tool has been designed to manage and administer the CommCell Groups and QSMCells efficiently and in a timely manner in order to minimize administration costs. Additionally, you can analyze concise summaries and comprehensive reports showing various aspects of secondary and primary storage in order to resolve problems proactively rather than reactively. The software also provides features such as remote administration capabilities, alert mechanisms, user administration, job and resource management, and scheduling. All of these features are discussed in detail in the following sections.


Software Components

CommNet Server

The CommNet Server monitors the CommCell® group and QSMCells that are registered in the CommNet Server. It also gathers vital information from all the cells based on the frequency established in the Data Collection Policy. It also serves the CommNet Browser which is the user interface. Microsoft SQL Server is used to store all the data gathered from cells.

For additional information, see CommNet Server.

CommNet Agent

The CommNet Agents are installed on the CommCell® groups and are used to communicate with the CommNet Server.

CommNet Browser

The CommNet Browser provides a user-friendly interface to administer and generate summaries and reports on the CommNet domain. The user interface is specifically designed to help a system administrator isolate problems and drill-down to the root cause of the problem without having to generate multiple reports. CommNet Browser can also be accessed using a web-browser.

See CommNet Browser for a comprehensive list of features provided in the CommNet Browser.

CommNet Explorer

CommNet Explorer provides a way to query information on the CommNet components directly from the SQL database. You can use the views provided with CommNet Explorer or customize them to reflect the data in any manner appropriate to your organization.

See CommNet Explorer for more information.


Summaries

The software provides summaries for all entities in the CommNet domain; from a comprehensive CommCell® and QSMCell summaries to more detailed Client, Media Agent and Library summaries. Summaries provide information at a glance about the primary and secondary storage wherever applicable, and include vital troubleshooting information crucial to any administrator.

The software gathers critical information from the CommCell® group and QSM Cells at specified frequencies, allowing you to view:

For addition information, see Summaries.


Reports

The software contains various reports that help you to manage your CommNet domain. Some of the important  reports are described below:

Data Protection Coverage

Data Protection reports can help you to understand the whether or not a particular client has data protection coverage on a given day, week, month, or year. The coverage report also displays the status of the coverage on a copy basis to determine if the coverage is from a primary or an auxiliary copy. In addition, you can also view valuable trending analysis such as job success rate, media consumption and primary and secondary storage growth.

The software provides flexibility in defining the Data Protection Windows for the CommCell® group for reporting purposes. You can use these customized reports to fine tune various parameters of a CommCell configuration in order to meet the data protection window. A Window Utilization report is also provided, which can be used to determine the Clients, iDataAgents, and Data Protection operations that are not meeting the specified window within a specified amount of time.

Window Utilization

Data Protection Window Utilization Report  can help you determine how well the data protection window is being utilized in the CommCell® groups. This report provides a summary of data protection operations relative to the data protection window specified in the CommCell group, including the number of jobs completing outside the window.

Data Recovery Coverage

Data Recovery reports can help you to understand the details of the recovery operations performed in the CommCell groups, including information on the restore destination and the job successes associated with the recovery operations.

Media Management Performance

Media Management related information, such as MediaAgent, library and drive performance are provided in a concise manner in various Media Management reports. The software also generates performance reports for a given MediaAgent, library and drive, to help analyze media management aspects such as throughput, data size transferred, number of data protection operations handled, and library and drive usage times.

Prediction Capabilities

The software provides the capability to predict the following, by looking at past consumption and usage:

Q-Factor

Q-Factor is a scale to measure how well the data protections operations are performed in a CommCell® group. This is determined based on the short-term and long-term coverage. In order to customize the calculation based on your specific environment, facility to define the weights for several aspects in the short-term and long-term coverage  and an acceptable Q-Factor is also provided.

Primary Storage and Media Based Costing

Media based costing mechanism provides the facility to determine the cost associated with hosting an application and its protected data, based on the type of media in which the data resides. This feature includes the facility to define cost categories and the media associated with each cost category, and billable entities, such as departments within a company.

A comprehensive Billable Charge Back report can be generated to  view the cost, related expense, storage size, and ranking information for all vital primary and secondary storage entities. The report can be generated for clients or billable entities.

The costing model can be defined centrally and automatically distributed to all CommCell® group and QSMCells within the CommNet domain.

Load

Load information refers to the job activity status for the CommCell® groups, which includes their peak load status, the range of time with the largest amount of job activity. Users can use this report to quickly determine better data protection job schedule solutions so that the network is not overloaded at specific times. This report is extremely useful for troubleshooting network issues.

For addition information, see Reports.


Other Features

There are a host of other features designed to help you manage and administer your CommCell® group and QSMCells. Some of the major features are described below:

Remote Administration

Ability to launch multiple CommCell® Consoles and QSM Consoles to remotely administer and monitor individual cells.

In addition, to provide additional monitoring capability, the Event Viewer and Job Controller associated with the CommCell group are displayed in the CommNet Browser.

Alerts

Alert mechanism provides the capability to notify users of critical conditions using E-mail, Pager and SNMP traps. This feature also provides the mechanism to escalate the conditions if it has not been addressed for a specified amount of time or if the condition worsens.

User Administration

The software supports a very flexible user security scheme that can be customized to provide access to only the designated administrators for a given Cell.

Scheduling

Scheduling provides the facility to run tasks such as reports and summaries on a consistent basis. Further, scheduling also provides the capability to send critical organizational information to multiple users at multiple times and intervals in easy to use formats to specified recipients.

Jobs and Resources

Jobs and Resources is a CommCell® task in the CommNet Browser. It allows users to troubleshoot their environment and control CommCell® jobs and manage its resources. For more information, see CommCell® Jobs and Resources.


Concepts

You must acquaint yourself with the following concepts before using the software:

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