Reports

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Overview

Report Tasks

Available Reports

Filters

Data Availability Timelines

Overview

Reports allow you to view and analyze data related to various aspects of different entities like CommCell, QSMCell, Client, MediaAgent and library in the CommNet domain.

Information is presented in a logically grouped, tabular format, with the ability to also plot the information as a bar chart or pie chart wherever possible. On all reports and summaries, and in addition to selected pie or bar charts, the exact chart details also display in a data table.

When you select a given report, various filters will be available to select the entities and options to be included when the report is generated. If a report will contain tables, you can pre-select which columns will be displayed, as well as their order.

Once you generate a report, information is displayed in the bottom pane of the same report window, and wherever possible you are provided with a list of chart options to create different types of charts from the data displayed in the report.

There is a range of functionality available in the CommNet Browser related to Reports; see CommNet Browser.

Report Features:

When viewing a report in the CommNet Browser, you can:

• Generate for multiple CommCells; however, information for each CommCell is presented in its own section for easy readability.
• CommNet reports are automatically generated for Data Growth, Data Protection Job Success, Q-Factor and Media Prediction, which provide a concise view of the relevant data for all the selected CommCells.
• Print, Save as a PDF file, or Export in Microsoft Excel format by clicking the appropriate icon at the top of the report window.
• To print the details of all CommCells, open the details for view in the CommNet Browser. Alternatively, to selectively print the details for a few of the CommCells, make sure to open only the CommCells that are required for printing.
• Schedule a report or summary by clicking the Schedule icon at the top of the report window.
• Copy any chart in BMP format to the clipboard by right-clicking the chart and selecting Copy Chart. This allows you to easily copy a chart into other applications. Note that the Copy Charts function is not compatible with Microsoft WordPad.
• Re-generate with different filtering by expanding the top pane of the report window and selecting the new filtering options (this can be done with a Data Protection Detail Report also); the current report will be replaced by the newly generated one, unless you click the push-pin icon at the top of the window.
• For most charts and tables, click any item to see either a Data Protection Detail Report with a listing of individual data protection operations, or an additional chart showing a further break-down of that day's data protection operations by application. In the Data Protection Detail Report, you can double-click any entry to access the Job Detail screen, which provides more space for Failure Reason, Attempt and Copy information to be displayed.
• Rearrange tabular columns by clicking and dragging the column titles to the left or right.
• For some tables, re-sort the information by clicking a column title.
• Change the columns displayed by right-clicking any row and selecting/clearing any column names from the pop-up View menu. (Column names that appear dimmed will always be displayed, as they are defaults.)
• For most charts, place the cursor over an item to display a tool-tip window with a summary of additional information available for that item.
• For some reports, cells containing data that is not compatible with the Agent will be shaded.
• In reports where column section is allowed, there are minimum default columns that will display regardless of selection.

• The following Microsoft Windows File Systems: Windows XP, Windows Server 2008 and Windows Vista, are grouped together and displayed as Win FS in all Reports and Summaries. Note that this does not apply to Operating System fields where the specific operating system will be displayed.

• The Data Protection Detail Report provides an error code for jobs that have not completed successfully. See Obtaining Information about Job Errors in CommNet Browser for more information.
• Launch detail reports for specific information pertaining the selected entity in the report. Clicking on a non-zero value in the report will initiate the associated detail report. Refer to the following table:

Uninstalled and Deleted Objects

Each report and summary has been designed to either reflect uninstalled and deleted objects or not, based on the way the report is designed to be used. For instance, the backed up data for a deleted subclient is retained, and thus it is reflected in the Data Protection Coverage Report. Refer to the following table to determine how each Report will treat deleted objects:

Report Tasks

For the Reports node, the Reports task is available from the Report Tasks section of the CommNet Browser. This task allows you to select a Billing, Data Protection, Data Recovery, Media Management, Primary Storage, or License Report.

Available Reports

There are several tasks you should accomplish before generating reports, which are summarized in Getting Started. To learn more about each available report, click the links provided:

Billing Reports

• Billing Association Report - shows the association of billable entities and cost categories to CommCell and QSMCell storage entities and objects. Also shows the storage entities and objects that do not have any billing entity or cost category association.
• Billing Charge Back Report - generates a list of computed charges for primary and secondary storage based on defined cost categories. Has the capability to calculate these charges automatically from a fixed costing method. Can also charge based on a billing entity or a client computer.
• Billing Detail Report - displays, for a particular cell or client, an exhaustive view of the charges. Can be derived by clicking on the Number of DP operations, total price, Data size, or the Price for data protection or price for storage.

Data Protection Reports

• Data Protection Coverage Report - displays whether or not a subclient has consistent data protection coverage
• Data Protection Summary Report - a summary of the data protection operations each day
• Data Protection Activity Report - shows data protection jobs that were completed, and/or failed or killed, for all subclients
• Data Protection Job Success Report - shows a trend of how jobs are completing over a range of days
• Data Protection Data Growth Report - shows the trend of data growth within a CommCell
• Data Protection Window Utilization Report - shows a summary of data protection operations relative to the data protection window
• Data Protection Q-Factor Report - provides averages and performance ratings to quickly determine if your CommCells, clients, applications, and subclients have adequate data protection coverage
• Data Protection Consecutive Job Failure Report - shows the consistency of backups over a range of time
• Data Protection Detail Report - provides a list of individual data protection operations (e.g., start times, duration, interruptions, multiple attempts, and reasons for failures). This is not a primary report. Rather, it is derived from the Data Protection Data Growth, Window Utilization, Activity, Coverage, and Job Success Reports. The maximum number of jobs that are displayed per CommCell or Cell-Client Group in this report can be configured from the CommNet Properties dialog box.

Data Recovery Reports

• Data Recovery Activity Report - shows data recovery jobs that were completed, and/or failed or killed, for all subclients
• Data Recovery Job Success Report - shows a trend of how jobs are completing over a range of days
• Data Recovery Recall Report - shows the number of recall jobs that have completed, failed, or have been killed for the Migration Archiving iDataAgents in a CommCell.

Daily Administration

• CommCell Summary - provides status of all the scheduled jobs in the previous data protection window
• QSMCell Summary - provides information regarding the number of QSM Agents installed, and the total data size per agent type.

Media Management Reports

• Media Management MediaAgent Report - provides information about each MediaAgent in a CommCell
• Media Management Drive Report - provides information about each drive in a CommCell
• Media Management Media Information Report - provides information on the status of media in the CommCell.
• Media Management Library Report - provides information about each library in a CommCell
• Media Management Performance Report - provides performance related information on the libraries and drives in the CommCells
• Media Management Media Prediction Report - predicts the amount of media that will be required in the CommCells
• Media Management Cleaning Media Report - provides information about the average usage of cleaning media libraries as well as the cleaning media detail per library.
• Media Management VaultTracker Report - provides information on VaultTracker actions occurring in the CommCell.

Other Reports

• CommCell Growth Report - provides a summary of the weekly, monthly and/or yearly growth patterns of all the CommCells’ data protection jobs, iDataAgents, subclients, libraries and drives.
• Dashboard Report - provides a pictorial view of a CommNet entity’s last seven days. By default, four reports are displayed in the Dashboard, but users can select up to six reports to be displayed in the Dashboard. Dashboard Report can be customized via the Browser Options dialog box.
• License Summary Report - provides a summary of licenses for selected CommCell(s).
• Primary Storage Data Growth Report - provides information about the data size of the primary storage in QSMCells.
• Load Report - provides CommCell job activity details as well as peak load status.
• Health Check Report - provides the overall update status of the clients in the CommCells.

Filters

Filtering allows you to minimize the amount of extraneous data in your reports, so you can concentrate on only that data which is essential to managing your CommCells and QSMCells. Each report has multiple filters available for such things as Time Range, CommCell, Client, Price, Association, Configuration, Entity Selections, and others, appropriate to each report.

Time Range Selection Filter - Weekends

Some reports have a Time Range Selection filter with an Override CommCell Weekend Configuration option. This allows you to generate reports that treat weekend days as you specify, regardless of how each particular CommCell Data Protection Window is configured. Using this option will ensure that the report you generate is consistent across all selected CommCells, but will not affect the settings in the Cell Configuration (Data Protection Window), only the report you generate in this instance.

Client Status Selection Filter

In the Data Protection Summary Report, the Client Status Selection filters allow you to include the following for each selected CommCell in this report:

• All clients
• Only clients that have not had data protection coverage in a specified number of days; additionally, this filter can exclude those clients with no schedules, such as unutilized default subclients.
• Only clients that do not have schedules set up, such as unutilized default subclients.

If you select the option Clients with no data protection in last <x> days, you will find that all clients with an unused default subclient are included in the report, even if they have other subclients that have regularly scheduled data protection. To exclude them, so you can see a report of only those clients whose scheduled data protection has not completed successfully, select the Exclude those without schedules option. Note that this option will exclude all clients that have no schedule, not just the ones with unused subclients. Thus it might be useful to generate a separate report using only the Clients with no schedules option, and ascertain if that status is appropriate for each.

The Data Protection Q-Factor Report and the Client Q-Factor Summary similarly have an Exclude Subclients without schedules option. Select this filtering option so you can see a report of only those clients whose scheduled data protection has not completed successfully. Importantly, selecting this option will raise the calculated Q-Factor for the CommCell, Client, and Application, since it will no longer include these subclients.

When a CommNet Agent is installed or a QSM Cell is registered, the job history in the CommCells and the data growth information in the QSM Cells are collected. The following table describes when and/or how far back this information is available in the various reports and summaries, depending on the CommNet Agent version.

Exclude Command Line Subclients

The following reports contain the Exclude Command Line Subclients option, which allows you to exclude those subclients, created using the command line, in report calculations.

• CommCell Growth Report
• Data Protection Coverage Report
• Data Protection Summary Report
• Data Protection Q-Factor Report

Data Availability Timelines

When a CommNet Agent is installed or a QSMCell is registered, the job history in the CommCells and the data growth information in the QSM Cells are collected. The following table describes when and/or how far back this information is available in the various reports and summaries, depending on the CommNet Agent version.

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