Install the MediaAgent - NetWare - Clustered Environment - Virtual Server


Click on a link below to go to a specific section of the software installation:

Install Requirements

In a clustered environment, the NetWare MediaAgent is installed on the virtual node. Note, however, that at least the NetWare File System iDataAgent must be installed on all the physical servers before installing the MediaAgent software on the virtual nodes. (See Install the NetWare Server iDataAgents - Custom Install for information on installing the NetWare File system iDataAgent.)

Do not combine the software installation on both the physical server and virtual node. The Custom installation mode is always used to install on virtual servers.

The NetWare MediaAgent is installed to a NetWare server using a Novell client computer. The NetWare MediaAgent automatically installs the NetWare File System iDataAgent on the computer.

Verify that the NetWare Server computer in which the MediaAgent software is installed and the Novell Client computer from which the MediaAgent software is installed satisfies the hardware and software requirements specified in the System Requirements - MediaAgent.

Review the following Install Requirements before installing the software:

General

  • The MediaAgent can only be installed after the CommServe has already been installed in the CommCell. Also, keep in mind that the CommServe must be running before you can install the MediaAgent.
  • This version of the software is intended to be installed in a CommCell where the CommServe version is 8.0.0.
  • Ensure that the CommServe to which the MediaAgent(s) will be attached has the following licenses:
    • Necessary license(s) for the NetWare MediaAgent(s)
    • Necessary license(s) for the NetWare iDataAgents
  • Verify that you have the software installation disc that is appropriate to the destination computer’s operating system.

    Make sure that you have the latest software installation disc before you start to install the software. If you are not sure, contact your software provider.

NetWare

  • Ensure two-way communication between the following: 
    • Novell Client and the CommServe
    • NetWare Server and the CommServe
    • Novell Client and NetWare Server 

    You can check the Network connections using the ping utility from each of the above mentioned components.

  • It is recommended that you log in into all the NetWare Servers using the user account that must be provided during the install program.
  • Verify that at least four network drives are available in the Novell Client computer from which the MediaAgent is installed.
  • For a MediaAgent with multiple Network Interface Cards and IP addresses, verify and ensure that all network communication paths are working.
  • If your network does not have the DNS lookup or some other name resolution facility, open the hosts file and enter the FQDN (Fully Qualified Domain Name) and IP address of the CommServe computer. The host’s file is usually located in the SYS:\ETC directory.

MediaAgent

  • The following loopback address must be present in the /etc/hosts file for all Unix clients:

    127.0.0.1     localhost

Cluster

Check the following on the cluster computer in which you wish to install the MediaAgent:

  • Ensure that you can connect and login to the clustered NetWare Server from Windows Explorer.
  • Check the following on the cluster computer in which you wish to install the software:
    • Cluster software is installed and running.
    • Active and passive nodes are available.
    • Disk array devices configured with access to the shared array.
    • Public Network Interface Card is bound first, before the private Network Interface Card. (Does not apply to NetWare Cluster.)

Install Checklist

Collect the following information before installing the software. Use the space provided to record the information, and retain this information in your Disaster Recovery binder.
1. Install folder location:________________________________________________________________

See Select Components for Installation for more information.

2. Job result folder location:________________________________________________________________

If necessary, Name and Password for the specified folder:_______________________________________

See Configuration of Other Installation Options for more information.

3. Start Date and Start Time for Automatic Updates Schedule:_________________________________________

See Schedule Automatic Update for more information.

4. Index Cache folder location:_____________________________________________________________

See Index Cache for more information.

5. Local computer's Host name (NetBIOS name) or IP address____________________________________

See Configure Client Name for more information.

Record this information for each server you select for installation.

6. Account Information

Account Name:_________________________________________________________________________

Account Password:______________________________________________________________________

See Configure Account Information for more information.

Record this information for each server you select for installation.

Before You Begin

  • From a Novell client, log on to the NetWare server you want to install as a user with Supervisor rights or use an account that has Read/Write/Modify/Erase/Create/File Scan rights to the SYS:SYSTEM directory.
  • For the Novell GroupWise iDataAgent, either the GWTSA.NLM or the TSAFSGW.NLM should be loaded prior to install. See Post-Install Considerations for an example of how to load each.

Install Procedure

Getting Started

1. Place the software installation disc for the Windows platform into the Novell client’s disc drive or a mapped disc drive on another computer or a network share.

If the installation menu does not appear:

  1. Click Start on the Windows task bar, and then click Run.
  2. Browse the installation disc drive, right-click Setup.exe, then click Open.

In the language screen, click the down arrow, select the desired language from the pull-down list, and then click Next to continue.

 
2. Select the option to install software.

NOTES

 
3. Select the option to install software on a NetWare server.

NOTES

  • The options in this menu depend on the computer in which the software is being installed.
 
4. Read the Welcome screen.

Click Next to continue, if no other applications are running.

 
5. Select Install from the Install/Uninstall Selection screen.

Click Next to continue.

 
6. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

 

Select Components for Installation

7. The install program automatically discovers the available NetWare servers.

Select the NetWare server(s) to which you want to install the Agent(s). You can select multiple servers, provided you have supervisor rights on each one.

NOTES

  • If the install program was unable to discover an existing server, its name can be added to the Available Servers list by manually entering the name, and clicking Add Server.
  • To add and remove existing servers to and from the Selected Servers list, use the Add and Remove buttons.
    • If you are not logged on to the selected server(s), the Novell Login dialog box appears. To install software to the server(s), you must log on as a user with Supervisor rights or use an account that has Read/Write/Modify/Erase/Create/File Scan rights to the SYS:SYSTEM directory.
    • If your account on any available NetWare server does not have the appropriate rights, a dialog box warns you that you do not have the authority to install to that server. The server remains in the list of available servers. To install to that server, you must log off and log back on as a user with the appropriate rights.

Click Next to continue.

8. Select NetWare MediaAgent and click Next to continue.

NOTES

  • The NetWare File System iDataAgent option is also selected as the NetWare File System iDataAgent is automatically installed when you install the NetWare MediaAgent.
  • If you have selected multiple servers in the NetWare Install Server Selection dialog box, repeat this step for each of the servers that were selected.
9. If you select more than one server to be installed, a message will appear stating that since you have selected virtual servers you can only proceed in custom mode.

Click OK to continue.

 
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An error message is displayed if you do not have four free network drives. Make sure that you have four network drives available and then click Next.

10. Accept the default Destination Path or enter an alternate install path.

NOTES

  • In an Express install the Browse button is disabled.
  • Destination folders:
    • must follow DOS naming conventions
    • must not exceed a length of 8.3 characters
    • must not use the following characters when specifying the destination folder:
       / : * ? " < > |
      It is recommended you use alphanumeric characters only.

Click Next to continue.

Configuration of Other Installation Options

11. Specify the following and click Next to continue:
  • Type the location of the client's job results directory, or click Browse.

NOTES

  • The Agent uses the job results directory to store the client's backup and restore job results.

Schedule Automatic Update

12. If necessary, select this option to schedule an automatic installation of software updates.

NOTES

  • Install Updates Schedule allows automatic installation of the necessary software updates on the computer on a single or weekly basis. If you do not select this option, you can schedule these updates later from the CommCell Console.
  • To avoid conflict, do not schedule the automatic installation of software updates to occur at the same time as the automatic FTP downloading of software updates.
  • You may be prompted to reboot the computer before restarting services.
  • If a component has already been installed, this screen will not be displayed; instead, the installer will use the same option as previously specified.

Click Next to continue.

Configure Client Name

13. Enter either of the following:
  • If resolvable, the local (NetBIOS) name of the client computer.
  • The TCP/IP IP host name of the NIC that the client computer must use to communicate with the CommServe.

NOTES

  • This dialog box will appear once for each server selected for installation. For example, if you are installing four servers, this dialog box will appear four times.
  • The name of the NetWare server you are configuring is indicated in each screen. In an Express install, this dialog box will repeat for each server selected for installation.

Click Next to continue.

14. Click OK to continue.

NOTES

  • A storage policy directs backup data to a media library. Each library has a default storage policy.
  • You can configure the storage policies after installing the NetWare MediaAgent(s) and then configuring the libraries and drives.

Configure Account Information

15. Enter the Backup Account Information. By default, the install program uses the account of the user currently logged into the NetWare server.
  • To use the default user account, enter the password of that account.
  • To select a different user account, click Change Account. In the Select User dialog box, select from the tree of NetWare user accounts, and click OK.
  • To create a new user account, click Change Account. Then click Create New User. Enter the required account information, assign the desired rights to the new user, and click Create. The install program creates the account. In the Select User dialog box, select the new account from the tree, and click OK.

NOTES

  • In order to effectively back up and restore data, you must select a user account with the appropriate rights.
    • For the File System iDataAgent, GroupWise iDataAgent and File Archiver for NetWare Agent, it is recommended that the user account have supervisor rights to the server.
    • For the NDS iDataAgent, you must select a NetWare user account with supervisor rights to the root of the entire NDS tree.
  • Changing a network account requires about five minutes to be synchronized.

Click Next to continue.

See the NetWare Server iDataAgents section in User Accounts and Passwords for more information.

Index Cache

16. Specify the location for the MediaAgent's Index Cache.

NOTES

  • You can accept the default (SYS:\<software installation folder>\MediaAgt\Indxcach) or choose another location. In either case, the location must be local.

    If desired, you can change the index cache location to a network drive from the CommCell Console, any time after you have installed the MediaAgent software.

  • It is recommended that the index cache location to be on a partitioned drive used exclusively for holding an index cache.
  • For information on calculating the space requirements for index cache, see Calculating the Storage Space Required for Index Cache.
  • In an Express install the Browse button is disabled.
  • Destination folders:
    • must follow DOS naming conventions
    • must not exceed a length of 8.3 characters
    • must not use the following characters when specifying the destination folder:

      % * ? < > |

    • It is recommended you use alphanumeric characters only.

Click Browse to change directories.

Click Next to continue.

Verify Summary of Install Options

17. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

Setup Complete

18. Setup displays the successfully installed components.

NOTES

  • The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.
  • If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents.

Click Finish to continue.

19. Click OK to continue.

NOTES

  • Schedules help ensure that the data protection operations for the Agent are automatically performed on a regular basis without user intervention. For more information, see Scheduling.
20. Click OK to exit the install program.

The installation is now complete.

NOTES

  • You can configure the storage policies after configuring the libraries and drives.

Post-Install Considerations

General

  • Install post-release updates or Service Packs that may have been released after the release of the software. If you are installing a Service Pack, verify and ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.

MediaAgent Specific