Install the NetWare Server Agents - Clustered Environment - Virtual Server - Custom Install

Click on a link below to go to a specific section of the software installation:

Install Requirements
The following NetWare Server Agents can be installed on a virtual server:
  • NetWare File System iDataAgent
  • File Archiver for NetWare Agent
  • Novell GroupWise iDataAgent

The NetWare File System iDataAgent, File Archiver for NetWare Agent, and Novell GroupWise iDataAgent are remotely installed from a Novell Client computer to the NetWare Server(s). This installation procedure describes the installation for both of these NetWare Agents.

The NetWare File System iDataAgent must be installed on all of the Physical nodes in the cluster before installing any NetWare Agents/MediaAgents to the virtual server. Installs to virtual servers are always Custom installs. Furthermore, all physical and virtual servers within a cluster must be installed to the same CommServe.

See Install the NetWare Server iDataAgents - Express Install or Install the NetWare Server iDataAgents - Custom Install for instructions on installing the NetWare File System iDataAgent to the physical node.

Once the NetWare File System iDataAgent has been installed onto the physical node, the NetWare File System iDataAgent, File Archiver for NetWare Agent, and Novell GroupWise iDataAgent can be installed on the virtual server using the following procedure. When the virtual server install procedure is performed, an automated configuration of the Galaxy.INI file is performed on all available nodes at the same time.

For an overview of deploying the software components in a clustered environment, see Clustering Support.

Verify that the NetWare server to which you are installing and the Novell client from which you are installing satisfy the minimum requirements specified in the following System Requirements:

The following procedure describes the steps involved in installing the NetWare File System iDataAgent and the File Archiver for NetWare Agent. Note that if you have already installed the NetWare File System iDataAgent, the sequence of the install steps may vary for the File Archiver for NetWare Agent when installed separately.

Review the following Install Requirements before installing the software:

General

  • Agents should be installed only after the CommServe and at least one MediaAgent have been. Also, keep in mind that the CommServe® software and MediaAgent must be installed and running (but not necessarily on the same computer), before you can install the Agent.
  • This software should be installed in a CommCell component with current versions of the CommServe Server and MediaAgent software.
  • Close all applications and disable any programs that run automatically, including anti-virus, screen savers and operating system utilities. Some of the programs, including many anti-virus programs, may be running as a service. Stop and disable such services before you begin. You can re-enable them after the installation.
  • Ensure there is an available license on the CommServe software for the Agent.
  • Verify that you have the software installation disc that is appropriate to the destination computer’s operating system.
    Make sure that you have the latest software installation disc before you start to install the software. If you are not sure, contact your software provider.

Firewall

  • If the CommServe® Server, MediaAgent and/or Clients communicate across two-way firewall(s):
    • Ensure port 8400 is allowed connections through the firewall.
    • In addition a range of bi-directional ports (consecutive or discrete) must also be allowed connections through the firewall.

     For information on configuring the range of ports, see Port Requirements for Two-way Firewall.

  • If the CommServe Server, MediaAgent and/or Clients communicate across one-way firewall(s):
    • Identify a range of outbound ports (consecutive or discrete) for use by the software.

     For information on configuring the range of ports, see Port Requirements for One-way Firewall.

  • If the MediaAgent/Client communicates with the CommServe Server across a one-way firewall, you must add the MediaAgent/Client host name (or the IP address) in the CommServe computer before installing the necessary software on the MediaAgent/Client computer.
  • If there is an agent installed on the Novell Client computer you will be using to run the installation, then configuring firewall settings will conflict with running services. To prevent this, stop all running base services on the Novell Client computer before you begin installation. Start them after the installation is complete. For more information, see Services.
  • If your network does not have the DNS lookup or some other name resolution facility, open the hosts file and enter the FQDN (Fully Qualified Domain Name) and IP address of the CommServe computer. The host’s file is usually located in the SYS:\ETC directory.

Cluster

  • Check the following on the cluster computer in which you wish to install the software:
    • Cluster software is installed and running.
    • Active and passive nodes are available.
    • Disk array devices configured with access to the shared array.
    • Public Network Interface Card is bound first, before the private Network Interface Card. (Does not apply to NetWare Cluster.)

Install Checklist
Collect the following information before installing the software. Use the space provided to record the information, and retain this information in your Disaster Recovery binder.
1. Install folder location:________________________________________________________________

See Select Components for Installation for more information.
2. Job result folder location:________________________________________________________________

If necessary, Name and Password for the specified folder:_______________________________________

See Configuration of Other Installation Options for more information.
3. Start Date and Start Time for Automatic Updates Schedule:_________________________________________

See Schedule Automatic Update for more information.
4. Local computer's Host name (NetBIOS name) or IP address____________________________________

See Configure Client Name for more information.

Record this information for each server you select for installation.
5. Storage Policy used by the default subclient:________________________________________________

See Storage Policy Selection for more information.

Record this information for each server you select for installation.
6. Account Information

Account Name:_________________________________________________________________________

Account Password:______________________________________________________________________

See Configure Account Information for more information.

Record this information for each server you select for installation.

Before You Begin
From a Novell client, log on to the NetWare server you want to install as a user with Supervisor rights or use an account that has Read/Write/Modify/Erase/Create/File Scan rights to the SYS:SYSTEM directory.

Install Procedure

Getting Started
1. Place the software installation disc for the Windows platform into the Novell client’s disc drive or a mapped disc drive on another computer or a network share.

If the installation menu does not appear:

  1. Click Start on the Windows task bar, and then click Run.
  2. Browse the installation disc drive, right-click Setup.exe, then click Open.

In the language screen, click the down arrow, select the desired language from the pull-down list, and then click Next to continue.

 
2. Select the option to install software.

NOTES

  
3. Select the option to install software on a NetWare server.

NOTES

  • The options in this menu depend on the computer in which the software is being installed.
  
4. Read the Welcome screen.

Click Next to continue, if no other applications are running.

  
5. Select Install from the Install/Uninstall Selection screen.

Click Next to continue.

  
6. Read the license agreement, then select I accept the terms in the license agreement.

Click Next to continue.

 

Select Components for Installation
7. The install program automatically discovers the available NetWare servers.

Select the NetWare server(s) to which you want to install the Agent(s). You can select multiple servers, provided you have supervisor rights on each one.

NOTES

  • If the install program was unable to discover an existing server, its name can be added to the Available Servers list by manually entering the name, and clicking Add Server.
  • To add and remove existing servers to and from the Selected Servers list, use the Add and Remove buttons.
    • If you are not logged on to the selected server(s), the Novell Login dialog box appears. To install software to the server(s), you must log on as a user with Supervisor rights or use an account that has Read/Write/Modify/Erase/Create/File Scan rights to the SYS:SYSTEM directory.
    • If your account on any available NetWare server does not have the appropriate rights, a dialog box warns you that you do not have the authority to install to that server. The server remains in the list of available servers. To install to that server, you must log off and log back on as a user with the appropriate rights.

Click Next to continue.
8. Select either or both of following the Agents you want to install.
  • iDataAgent for NetWare File System
  • Agent for NetWare File System DataArchiver
  • NetWare GroupWise iDataAgent

NOTES

  • This screen is repeated for each server selected for installation.
  • If you are installing the NetWare File System DataArchiver, then the NetWare File System iDataAgent is automatically selected for install unless it has already been installed.
  • The NDS iDataAgent is not supported for installation on virtual servers.

Click Next to continue.
9. If you select more than one server to be installed, a message will appear stating that since you have selected virtual servers you can only proceed in custom mode.

Click OK to continue.

  

Destination Path
10. Accept the default Destination Path or enter an alternate install path.

NOTES

  • In an Express install the Browse button is disabled.
  • Destination folders:
    • must follow DOS naming conventions
    • must not exceed a length of 8.3 characters
    • must not use the following characters when specifying the destination folder:
       / : * ? " < > |
      It is recommended you use alphanumeric characters only.

Click Next to continue.

Configuration of Other Installation Options
11. Specify the location of the client’s job results directory.

NOTES

  • The Agent uses the job results directory to store the client’s backup and restore job results.
  • In an Express install the Browse button is disabled.
  • Job results folders:
    • must follow DOS naming conventions
    • must not exceed a length of 8.3 characters
    • must not use the following characters when specifying the destination folder:
      % * ? < > |
      It is recommended you use alphanumeric characters only.

Click Browse to change directories.

Click Next to continue.

Schedule Automatic Update
12. If necessary, select this option to schedule an automatic installation of software updates.

NOTES

  • Install Updates Schedule allows automatic installation of the necessary software updates on the computer on a single or weekly basis. If you do not select this option, you can schedule these updates later from the CommCell Console.
  • To avoid conflict, do not schedule the automatic installation of software updates to occur at the same time as the automatic FTP downloading of software updates.
  • You may be prompted to reboot the computer before restarting services.

  • If a component has already been installed, this screen will not be displayed; instead, the installer will use the same option as previously specified.

Click Next to continue.

Configure Client Name
13. Enter either of the following:
  • If resolvable, the local (NetBIOS) name of the client computer.
  • The TCP/IP IP host name of the NIC that the client computer must use to communicate with the CommServe.

NOTES

  • This dialog box will appear once for each server selected for installation. For example, if you are installing four servers, this dialog box will appear four times.
  • The name of the NetWare server you are configuring is indicated in each screen. In an Express install, this dialog box will repeat for each server selected for installation.

Click Next to continue.

Storage Policy Selection
14. Select the storage policy through which you want to back up/archive the indicated component (subclient, instance, etc.)

NOTES

  • A storage policy directs backup data to a media library. Each library has a default storage policy.
  • When you install an Agent, the install program creates a default subclient for most Agents.
  • If desired, you can change your storage policy selection at any time after you have installed the client software.
  • If this screen appears more than once, it is because you have selected multiple agents for installation and are configuring storage policy association for each of the installed agents.

Click Next to continue.

Configure Account Information
15. Enter the Backup Account Information. By default, the install program uses the account of the user currently logged into the NetWare server.
  • To use the default user account, enter the password of that account.
  • To select a different user account, click Change Account. In the Select User dialog box, select from the tree of NetWare user accounts, and click OK.
  • To create a new user account, click Change Account. Then click Create New User. Enter the required account information, assign the desired rights to the new user, and click Create. The install program creates the account. In the Select User dialog box, select the new account from the tree, and click OK.

NOTES

  • In order to effectively back up and restore data, you must select a user account with the appropriate rights.
    • For the File System iDataAgent, GroupWise iDataAgent and File Archiver for NetWare Agent, it is recommended that the user account have supervisor rights to the server.
    • For the NDS iDataAgent, you must select a NetWare user account with supervisor rights to the root of the entire NDS tree.
  • Changing a network account requires about five minutes to be synchronized.

Click Next to continue.

See the NetWare Server iDataAgents section in User Accounts and Passwords for more information.
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You will be returned to Step to Destination Path for each server you have selected to configure for this custom installation. Once all of the servers have been configured, the install will continue.

Verify Summary of Install Options
16. Verify the summary of selected options.

NOTES

  • The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

Click Next to continue or Back to change any of the options.

The install program now starts copying the software to the computer. This step may take several minutes to complete.

Setup Complete
17. Setup displays the successfully installed components.

NOTES

  • The Setup Complete message displayed on your screen will reflect the components you installed, and may look different from the example shown.
  • If you install an Agent with the CommCell Console open, you need to refresh the CommCell Console (F5) to see the new Agents.

Click Finish to continue.
18. Click OK to exit the install program.

The installation is now complete.

NOTES

  • Schedules help ensure that the data protection operations for the Agent are automatically performed on a regular basis without user intervention. For more information, see Scheduling.

Post-Install Considerations

General

  • Install post-release updates or Service Packs that may have been released after the release of the software. If you are installing a Service Pack, verify and ensure that it is the same version as the one installed in the CommServe Server. Alternatively, you can enable Automatic Updates for quick and easy installation of updates in the CommCell component.
  • After installing the Agent, you may want to configure the Agent before running a data protection operation. The following list includes some of the most common features that can be configured:
    • Configure your subclients - see Subclients for more information.
    • Schedule your data protection operations - see Scheduling for more information.
    • Configure Alerts - See Alerts and Monitoring for more information.
    • Schedule Reports - See Reports for more information.

The software provides many more features that you will find useful. See the Index for a complete list of supported features.

Agent Specific

  • The following configuration tasks are required before performing an Archive Operation using this DataArchiver Agent:

    • Create a Subclient - see Subclients - Migration Archiver Agents for more information.

    • Archiving Rules are initially disabled by default. You must clear the Disable All Rules option in the Subclient Properties (Archiving Rules) or (Rules) tab and configure the archiving rules before conducting rules-based Archive Operations.

Disaster Recovery Considerations

  • Before you use your agent, be sure to review and understand the associated full system restore (or disaster recovery) procedure. The procedure for some agents may require that you plan specific actions or consider certain items before an emergency occurs.  See Disaster Recovery for more information regarding your agent.