Configuration - Content Indexing and Search - How To

Discover and Assign New Mailboxes

Before You Begin

• Disabled mailboxes cannot be backed up or archived unless the nBackupDisabledMailBoxes registry key is configured on the Exchange client.

Required Capability: See Capabilities and Permitted Actions

To manually discover and assign new mailboxes:

1. From the CommCell Browser, right-click the backup set, archive set, content index set of the subclients that you want to assign mailboxes, select All Tasks and then click Configure. Alternatively, you can use the Subclient Properties (Content) tab to access its Configure button.
2. From the Add/Modify Mailbox in Backup Set or the Re-distribute mailboxes among subclients dialog box, depending on your agent, click the Discover button.
3. The system displays a confirmation message, informing you that the discovery process can take an unspecified amount of time. Larger Exchange Servers may require several minutes for this operation to complete. Click No if you need to cancel the discovery process, or click Yes to continue. If you continue the discovery process, a progress bar shows the completion status of the operation.
4. When the discovery process completes, the Add/Modify Mailbox in Backup Set or the Re-distribute mailboxes among subclients  dialog box is redisplayed. The window displays the mailboxes that have already been assigned; plus any newly discovered mailboxes that have not been assigned. The unassigned mailboxes are those that have no entry in the Subclient column.
5. To assign these mailboxes, click the Subclient field of each mailbox that you want to assign and select the desired subclient from the list. Alternatively, you can select and assign a range of mailboxes to a single subclient using the Change all selected mailboxes to list.

   Regardless of the assignment method, your choices always include:

   • The default subclient
   • Any user-defined subclients
   • The Do Not Backup/Do Not Archive/Do Not Content Index subclient

   If you choose the Do Not Backup/Do Not Archive/Do Not Content Index subclient, the mailbox will not be backed up/archived/content indexed.

6. To register your mailbox assignments with the system, click Apply.
7. If you have no other mailboxes to assign, click OK.

Assign Mailboxes to Another Subclient

All unconfigured mailboxes are assigned to the default subclient during the backup/migration archiving/content indexing operation (if no other subclients are present or new items are present). You can however, reassign any item to any other subclient within the same backup set, archive set, content index set. Once assigned it becomes part of the content of that subclient.

Before You Begin

•  Do not reassign content to another subclient while either subclient is being backed up/archived/content indexed.

Required Capability: See Capabilities and Permitted Actions

To assign items to another subclient:

1. From the CommCell Browser, right-click the backup set, archive set, or content index set containing the subclients for which you want to assign mailboxes, select All Tasks and then click Configure. Alternatively, you can perform this using the Subclient Properties (Content) tab.
2. From the Add/Modify Mailbox in Backup Set (Exchange Mailbox) or the Re-distribute mailboxes among subclients (Exchange Mailbox Archiver) dialog box, click the Subclient field of each item that you want to assign and select the desired subclient from the list. Alternatively, you can select and assign a range of items using the Assign all selected items to list.

   Regardless of the assignment method, your choices always include:

   • The default subclient
   • Any user-defined subclients
   • The Do Not Backup/Do Not Archive/Do Not Content Index subclient

   If you choose the Do Not Backup/Do Not Archive/Do Not Content Index subclient, the item will not be backed up/archived/content indexed.

3. To save the configuration, click OK.

Access the Search Console

Related Topics

• Data Discovery and Search

Required Capability: See Capabilities and Permitted Actions

To access the Search Console:

1. From the web browser window,  type the appropriate URL in the address line to access the Search Console. For example, http://amber.domain.company.com/<web_alias_name>. Use the web alias name (for end-user, compliance user, or administrator) that was provided while installing the search console. For more information, see Configure the Search Console for Web-Based Administration section in Install the Web Search Server page.
2. If prompted, enter the domain controller user name and password to log into the IIS Server. Make sure that you specify the domain name along with the user name (for example, <domain_name>\administrator).
3. From the search console login dialog box, enter your CommCell user name and password. You can also log into the search console as an external domain user, if that external domain is configured in the CommCell. For more information on adding a domain controller, see Add a New Domain Controller.
4. Click OK.

Add/Edit/Delete Directory Share Name Pairs

Use this procedure to configure directories and corresponding share names for the Online Content Indexing agent so that full copies of the original files returned as search results can be viewed from the Search Console.

1. From the CommCell Browser, right-click the Online Content Indexing agent for which you want to configure the share name, then click Properties.
2. Click the Share Name tab.
3. To add a Directory and Share Name pair, click Add, then enter the Directory and Share Name in the spaces provided on the Add/Edit Directory Share Name Pair dialog. Click OK. Repeat this step if necessary to enter additional directory and share name pairs. Generally, the directories entered here should match the drives and folders specified as subclient content.
4. To edit a Directory and Share Name pair, select the desired entry from the display pane then click Edit. On the Add/Edit Directory Share Name Pair dialog enter the Directory and Share Name in the spaces provided. Click OK. Repeat this step if necessary to edit additional directory and share name pairs.
5. To delete a Directory and Share Name pair, select the desired entry from the display pane then click Delete. Repeat this step if necessary to delete additional directory and share name pairs.
6. Click OK to save the configuration.

Configure the Search Server URLs

Before You Begin

• Review Configuring the Search Server URLs.
• When editing the Search Server URLs, keep in mind that any changes must be synchronized with the associated Virtual Directory name on the IIS Server.

Required Capability: Capabilities and Permitted Actions

To configure Search Server URLs for the client:

1. From the CommCell Browser, right-click the icon of the client computer for which you would like to configure the Web Server URLs, and then click Properties.
2. From the Search Server URLs tab of the Client Computer Properties dialog box, enter the desired changes.
3. Click OK to save your changes.

Configure Browser Settings for Search Console

Before You Begin:

• It is always recommended that you add the Search Console to the Local intranet zone. Contact your System Administrator to add the Search Console to the Local Intranet zone. For more information, refer Microsoft KB article 174360.

Related Topics

• Data Discovery and Search

To configure the browser Settings for Search Console: (applicable only when using Microsoft Internet Explorer as the web browser)

1. On the Tools menu, click Internet Options...
2. From the Internet Options (Advanced) tab, select the following options under Multimedia:
   • Always use ClearType for HTML
   • Enable automatic image resizing
   • Play animations in web pages
   • Play sounds in web pages
   • Show image download placeholders
   • Show pictures
   • Smart image dithering
3. From the Internet Options (Security) tab, select Local Intranet, and then click Custom Level.
4. From the Security Settings dialog box, select Enable for the following components under Downloads: (by default, these components are enabled in the Local Intranet and Trusted sites zone.)
   • Automatic prompting for file downloads
   • File download
5. Click OK. You will be prompted whether to change the system security settings for this zone.
6. Click Yes.
7. Click OK.

Select Language Preferences for Search Console

Before You Begin

• Review Search Console.

Required Capability: Capabilities and Permitted Actions

To select the language preferences in Internet Explorer 6:

1. On the Tools menu, click Internet Options.
2. From the Internet Options dialog box, click Languages.
3. From the Language Preference dialog box, click Add.
4. From the Add Language dialog box, select the language preference.
   • For English, select English (United States)[en-us]
   • For Chinese, select Chinese (China)[zh-cn]
   • For French Canadian, select French (Canada)[fr-ca]
   • For French, select French (France)[fr]
   • For Italian, select Italian (Italy)[it]
   • For Spanish, select Spanish (International Sort)[es-ES]
   • For German, select German (Germany) [de]
   • For Dutch, select Dutch (Netherlands) [nl]
   • For Korean, select Korean [ko]
5. Click OK in all the dialog boxes to save your changes.

To select the language preferences in Internet Explorer 7:

1. On the Tools menu, click Internet Options.
2. From the Internet Options dialog box, click Languages.
3. From the Language Preference dialog box, click Add.
4. From the Add Language dialog box, select the language preference.
   • For English, select English (United States)[en-US]
   • For French, select French (France)[fr-FR]
   • For French Canadian, select French (Canada)[fr-CA]
   • For Italian, select Italian (Italy)[it-IT]
   • For Chinese, select Chinese (PRC)[zh-CN]
   • For Spanish, select Spanish (International Sort)[es-ES]
   • For German, select German (Germany) [de-DE]
   • For Dutch, select Dutch (Netherlands) [nl-NL]
   • For Korean, select Korean [ko-KR]
5. Click OK in all the dialog boxes to save your changes.

To select the language preferences in FireFox 2.0.0.4 and above:

1. On the Tools menu, click Options.
2. From the Options dialog box, click Advanced.
3. From the Advanced (General) options, click Choose.
4. From the Languages dialog box, click Select a language to add... drop-down box and select the language preference.
   • For English, select English/United States [en-us]
   • For French, select French/France [fr-fr]
   • For French Canadian, select French/Canada [fr-ca]
   • For Italian, select Italian [it]
   • For Chinese, select Chinese/China [zh-cn]
   • For Spanish, select Spanish/Spain [es-es]
   • For German, select German/Germany [de-de]
   • For Dutch, select Dutch [nl]
   • For Korean, select Korean/South Korea [ko-kr]
5. Click OK in all the dialog boxes to save your changes.

Configure Browse/Search/Recovery Options

Required Capability: See Capabilities and Permitted Actions

To configure the browse/search/recovery options:

1. From the CommCell Browser, right-click the CommServe, and select Control Panel.
2. From the Control Panel, select the Browse/Search/Recovery option.
3. From the Browse/Search/Recovery Option dialog box, select the options you want enabled during the browse and recover operations. You can select from the following options:

   • Show Aged Data during Browse and Recovery

   • Always Use Exact Index for Browse

   • Disable Confirmation Message for Restore Jobs
   • Automatically Switch Copy to Read Data from any Copy
   • Start End user restores in suspended state
   • Start Compliance user restores in suspended state
   • Enable Exchange Delegate Search
4. Click OK.

Configure Disk Quota

Before You Begin

• Review User Administration - Search Console. See also Data Discovery and Search.
• Note that, you can configure the user details for only those users who have performed a search operation using the Search Console.
• Note that, you need to be a CommCell user with administrative rights to log into the User Administration page.

Required Capability: See Capabilities and Permitted Actions

To configure the Disk Quota limitation for a user:

1. Access the Search Console.
2. From the left navigation pane, click Users.
3. Click the user whose administrator options need to be configured.
4. Enter the disk quota value in kilo bytes in the Disk Quota (KB) text box.
5. Click Save.

Configure Number of Results per Page

Before You Begin

• Review User Administration - Search Console. See also Data Discovery and Search.
• Note that, you can configure the user details for only those users who have performed a search operation using the Search Console.
• Note that, you need to be a CommCell user with administrative rights to log into the User Administration page.

Required Capability: See Capabilities and Permitted Actions

To configure number of results per page:

1. Access the Search Console.
2. From the left navigation pane, click Users.
3. Click the user whose administrator options need to be configured.
4. From the Display n results per page drop down box, select the number of results to be viewed in a page.
5. Click Save.

Configure Number of Results per Page in Review Set

Before You Begin

• Review User Administration - Search Console. See also Data Discovery and Search.
• Note that, you can configure the user details for only those users who have performed a search operation using the Search Console.
• Note that, you need to be a CommCell user with administrative rights to log into the User Administration page.

Required Capability: See Capabilities and Permitted Actions

To configure number of results per page in review set:

1. Access the Search Console
2. From the left navigation pane, click Users.
3. Click the user whose administrator options need to be configured.
4. From the Display n results per page in review set drop down box, select the number of results to be listed per page in a review set.
5. Click Save.

Configure Number of Queries per User

Before You Begin

• Review User Administration - Search Console. See also Data Discovery and Search.
• Note that, you can configure the user details for only those users who have performed a search operation using the Search Console.
• Note that, you need to be a CommCell user with administrative rights to log into the User Administration page.

Required Capability: See Capabilities and Permitted Actions

To configure number of queries per user:

1. Access the Search Console.
2. From the left navigation pane, click Users.
3. Click the user whose administrator options need to be configured.
4. From the Allow n queries to be saved drop down box, select the number of queries that can be saved by the user.
5. Click Save.

Configure Number of Review Sets per User

Before You Begin

• Review User Administration - Search Console. See also Data Discovery and Search.
• Note that, you can configure the user details for only those users who have performed a search operation using the Search Console.
• Note that, you need to be a CommCell user with administrative rights to log into the User Administration page.

Required Capability: See Capabilities and Permitted Actions

To configure number of review sets per user:

1. Access the Search Console.
2. From the left navigation pane, click Users.
3. Click the user whose administrator options need to be configured.
4. From the Allow n reveiw set to be created drop down box, select the number of review sets the user can create.
5. Click Save.

Configure Review Set Retention

Before You Begin

• Review User Administration - Search Console. See also Data Discovery and Search.
• Note that, you can configure the user details for only those users who have performed a search operation using the Search Console.
• Note that, you need to be a CommCell user with administrative rights to log into the User Administration page.

Required Capability: See Capabilities and Permitted Actions

To configure review set retention:

1. Access the Search Console.
2. From the left navigation pane, click Users.
3. Click the user whose administrator options need to be configured.
4. Enter the maximum number of days the review sets need to be retained in the Specify number of days review sets to be retained: text box.
5. Click Save.

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